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Mercure Box Hill Burford Bridge Hotel

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Mercure Box Hill Burford Bridge Hotel
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520 Reviews from our TripAdvisor Community

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Showing 506: English reviews
Cork, Ireland
Reviewed 10 March 2016 via mobile

This hotel has been complete refurbished following the 2015 floods. The bar area and reception are warm and welcoming. The bar and restaurant area are well designed and inviting. Friendly staff addressing your every need. The rooms are well placed and comfortable with a modern design and feel. A good nights rest assured.

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Helpful?
Thank conor h
Nicholas B, Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Conor H Thank you for your review - we're really pleased that you enjoyed your stay here and that you felt the team were welcoming and helpful. We really hope we can welcome you back in the near future. Kindest regards Nicholas Bees General Manager

Slough, United Kingdom
Reviewed 7 March 2016 via mobile

I and my wife recently stopped overnight at this hotel and were very pleasantly surprised by both the friendliness of the staff and the quality of the rooms, the bars and restraint areas were very clean and homely but the real highlight for both of us was the amazing food the tastes and textures were amazing and were equal led...

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Helpful?
Thank Bernie P
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Bernie P Thank you for your considered review of your stay with us. I'm really pleased to see that you enjoyed it so much! I shall certainly ensure that the team read your positive comments about their friendliness and the atmosphere here. I completely agree with you about Nick Sinclair's new season menu in Emlyn - the chicken wings...

Reigate, United Kingdom
Reviewed 6 March 2016

Booked in advance a mothers day afternoon tea. Lovely atmosphere with a harp playing in the background. Excellent service, good quality tea / coffee, sandwiches and cakes enough to take home in a takeaway box. Fair value for money

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Thank Anne B
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Anne B Thank you so much for your kind comments about our Mother's Day Afternoon Tea. I'm really pleased that you enjoyed it, and although busy, there was indeed a lovely atmosphere in the hotel and the team enjoyed it immensely. We hope to welcome you back next year! Kind regards Nicholas Bees General Manager

London
Reviewed 5 March 2016 via mobile

I visited this hotel recently with my husband for afternoon tea. We were not disappointed! I had the "Lady Hamilton " tea which included a glass of champagne and my husband had the "Burford Tea" without the champagne as he was driving . The tea was served on a wooden framed stand which was attractive as well as unusual. The...

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Helpful?
Thank ElainePatricia
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear ElaineParicia Thank you for your considered review and we're delighted to see that you and your husband enjoyed your afternoon tea! We're very proud of it! We do hope that we can welcome you back one afternoon in the near future. Kind regards Nicholas Bees General Manager

Reviewed 2 March 2016

I have stayed here on a few occasions. It never disappoints. Front desk staff are always very welcoming and efficient. Anything that I have needed they have dealt with professionally and promptly and always with a smile. The outdoor pool in the summer is a fantastic bonus!! The rooms are well decorated very clean and comfortable. The bar area is...

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Helpful?
Thank Justin Y
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Justin Y Thank you so much for your review of the hotel. It's especially nice to read from a repeat guest so thank you for taking the time to write it. Thank you also for your comments about the team - I shall ensure that they see this. The Pool re-opens at the end of April so we look...

Surrey, United Kingdom
Reviewed 27 February 2016

We are at their Emlyn restaurant for Sunday lunch. Usually I never think 'Restaurant Roasts' are quite as good as your own but I was pleasantly surprised. As we were looking at the menus we were given some home made bread with 3 different butters - different and very tasty. We all chose the roast beef for our main course...

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Thank Tor223
Nicholas B, Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Tor223 (and family) Thank you very much for your kind review of your Sunday Lunch at Emlyn. I'm really pleased that you were pleasantly surprised and thank you for sharing you thoughts with us. I'll certainly ensure that the team see your lovely comments, and I do hope that we can welcome you all back to Emlyn, and Mercure...

London
Reviewed 17 February 2016 via mobile

This was our third visit but first for lunch. It was really excellent. Beautifully presented and beef melt in mouth with wonderful small cottage pie on plate. Vegetable presentation also excellent. Couldn't manage dessert but looked great. Excellent service. This restaurant a new favourite and lucky it's just down the road. A comment about set menu in evening. Very good...

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Helpful?
Thank AnnLock
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear AnnLock Thank you so much for your kind review. It's always lovely to hear from a regular visitor to Emlyn and for three different experiences - Christmas Party, Dinner and Sunday Lunch. I'm delighted that you enjoyed the food and service so much and am really grateful that you're going to return to the Restaurant in the future. I'll...

Reigate, United Kingdom
Reviewed 30 January 2016

We are planning an event in April so visited the Burford Bridge today for lunch in order to check it out as a possible venue, and we are so pleased we did. The ground floor was refurbished a couple of years ago and has been very tastefully fitted out. However, far more important than the decor was the warm welcome...

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4Thank someonesqueen
Nicholas B, Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear someonesqueen Thank you very much for the lovely review of your recent experience at the Mercure Burford Bridge Hotel at Box Hill in Dorking. I am very pleased to hear that you highly recommend us and that you will be back very soon. Our kitchen team and the acclaimed Head Chef Nick Sinclair are known for their high quality...

Leicestershire
Reviewed 29 January 2016

Stayed for a couple of nights whilst working locally. Really easy to find, just off a roundabout at the bottom of Box hill off the A24. Warm friendly welcome at check in. Beautiful country style house furnished to a modern, contemporary high standard throughout. Room was great, well equipped and comfortable. Wi-fi was excellent throughout the hotel. Bar area was...

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2Thank Atters68
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Atters68 Thank you very much for your considered review of the hotel. I'm really pleased to see that you enjoyed your stay and thank you for your lovely comments about the feel and ambience of the hotel. I'm delighted to see that you enjoyed the food in the bar and breakfast... We hope to welcome you back to the...

Northampton, United Kingdom
Reviewed 28 January 2016

We checked out of the Hartsfield Manor Hotel nearby as the rooms were awful - it is a place to avoid. We therefore checked into the Burford Bridge. The rooms are a good size and modern and the communal areas of the hotel are very welcoming. The breakfast was excellent and the staff all very welcoming - recommended all round.

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1Thank Ozb123
Nicholas B, Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Ozb123 Thank you very much for the kind review of your recent stay at the Mercure Burford Bridge Hotel. We are very pleased that you choose us over another hotel and that we are recommended all round. We would like to thank you for your stay and we look forward to welcoming you soon again when in the area....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The 4 star Mercure Burford Bridge sits at the foot of Box Hill, with the Mole River running at the bottom of the spectaculargardens. With 57 en suite rooms, the hotel is ideal for visiting the historic town of Dorking and the scenic surroundings. Easilyaccessible via the M25, Junction 9, the hotel is 12 miles from London Gatwick Airport, 1 mile from Dorking train station. 2 AA Rosette winning restaurant, cocktail bar and lounge. 7 conference and banqueting rooms, outdoor swimming pool. Free parking. ... more   less 

Additional Information about Mercure Box Hill Burford Bridge Hotel

Address: At the Foot of Box Hill, Dorking RH5 6BX, England (Formerly Mercure Burford Bridge Boxhill)
Region: United Kingdom > England > Surrey > Dorking
Price Range: $150 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Box Hill Burford Bridge Hotel 4*
Number of rooms: 57
Reservation Options:
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Also Known As:
Mercure Burford Bridge Boxhill Hotel Dorking
Mercure Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Dorking, Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Box Hill Burford Bridge Hotel staff and other travellers.
4 questions
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London, United Kingdom

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Questions? Get answers from Mercure Box Hill Burford Bridge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the garden are lovely, but as the weather was bad, we changed to a room in the main hotel”
 of 5 bubbles CHP1536, 29 Jan 2017 | Read review
“Not room 102 !!!!”
 of 5 bubbles mariathatsveryfussy, 22 Jan 2017 | Read review
“As far away from the Barn (late night music) as possible and at the rear for no traffic noise.”
 of 5 bubbles Alison49, 7 Nov 2016 | Read review
“Ask for a room on garden side (very loud on the road side according to an unlucky colleague)”
 of 5 bubbles Winchris, 22 Oct 2016 | Read review
“Rooms facing the back should have less noise...we think?”
 of 5 bubbles Akwandrews, 17 Oct 2016 | Read review
5 of 5