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See all 11 hotels in Guildford

Holiday Inn Guildford

768 reviews
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Traveller (66)
Room & Suite (36)
Dining (9)
Overview
  • Excellent30%
  • Very good43%
  • Average20%
  • Poor4%
  • Terrible3%
Travellers talk about
“sofa bed”(21 reviews)
“thorpe park”(10 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Reviews (768)Write a Review
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232
302
156
35
27
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All reviewssofa bedthorpe parksurrey universityresearch parkexecutive roomreception staffstayed here for one nightfamily roomservice chargequiet roomfollowing morningbooked this hotelnight's sleeptea and coffeebreakfast was excellenttown centresteam room
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1 - 5 of 752 reviews
Reviewed yesterday

The room was larger than expected. The beds were large and comfortable. The bathroom was slightly dated but fine otherwise. The staff were efficient and reasonably friendly. The restaurant was ok but the drinks were a bit overpriced.

Thank magpiegirl036
Hotel's Favourite
Reviewed 9 December 2017 via mobile

Stayed one night. Did not realise they have a fitness centre with an indoor pool. I did not bring my swimsuit and was pleasantly surprised they had one to purchase in my size. Lovely hotel and great service. We had read the restaurant reviews and...More

Thank hudwick
Response from Michelle G, Guest Relations Manager at Holiday Inn GuildfordResponded 10 December 2017

Dear Guest, thank you for your 5 star review and very kind comments. I am pleased to hear you enjoyed your time with us. I really do hope we have the pleasure of welcoming you back in the near future. Kind regards Michelle Gillham, Guest...More

Reviewed yesterday

Perfect location for us (near hospital). All staff really friendly and pleasant, thank you! Clean, comfortable, relaxing and great food! Will definitely return, exceeded expectations. Good bathroom, shower etc. Felt very comfortable in every aspect. Breakfast excellent!

Thank Heather M
Reviewed 1 week ago via mobile

I stayed in this hotel, over this last weekend, never again. The twin room I was given, was possibly the worst room i have ever stayed in. Let me first say the good points. Well sorry there are none. Bad points. Large black mould patch...More

1  Thank Williams A
Response from Michelle G, Guest Relations Manager at Holiday Inn GuildfordResponded 1 week ago

Dear Guest, I am most concerned and truly sorry to hear your recent stay was not up to our usual high standards. It is disappointing to hear your room was below standard, I have asked our Maintenance Manager to review your comments and make the...More

Reviewed 1 week ago via mobile

We have used this hotel in the past and all has been ok with the parking but are last 2 visits we have had parking fines. The fist time we call and all was sorted as I was a mistake by the receptionist. But are...More

1  Thank rob s
Response from Michelle G, Guest Relations Manager at Holiday Inn GuildfordResponded 1 week ago

Dear Guest, I am so sorry to hear how disappointed you are with our parking procedure. Unfortunately, I do not have the information to comment on your individual case. I can only reiterate the how to avoid a parking charge in the future - Please...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$70 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Guildford
Room types
Non-Smoking Rooms
Details
Price range
US$70 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Guildford
Room types
Non-Smoking Rooms
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Traveller (66)
Room & Suite (36)
Dining (9)
Pool & Beach (1)
Hotel & Grounds (53)
Bathroom (7)
Business Centre & Event Rooms (1)
Questions & Answers
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Luke R
24 October 2017|
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Response from Annkar | Reviewed this property |
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Room Tips
"Ask to be away from the car park, very noisy out the front of the hotel with smokers. Executive rooms are..."
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"Only good for NY party if under 30 years of age."
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"Choose a ground floor room if you have heavy bags"
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"Ask for one not too far away! (Please note that the ratings list is not functioning ... 3 stars for service..."
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