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Holiday Inn Express Newcastle Metro Centre

789 reviews
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Traveller (77)
Room & Suite (34)
Dining (10)
Overview
  • Excellent41%
  • Very good38%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“tgi fridays”(60 reviews)
“beans”(37 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (789)Write a Review
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All reviewstgi fridaysfrankie and benniesbeanshi expresssofa beddual carriagewaythe breakfast areashopping triphot itemsfree breakfastminute drivebus stopcar parkyogurtbudget hotelself servicereception staff
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1 - 5 of 778 reviews
Reviewed 1 week ago via mobile

Stayed 2 days. Warm welcome on arrival. Quick check in and up to room. Good sized double room with all amenities. Bed comfortable and hotel quiet at night, so good sleep. Breakfast good on first day, with very attentive staff, but on second, appeared to...More

Thank KEG882
Response from HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro CentreResponded 1 week ago

Hi, Thank you for taking the time to provide us with feedback on your stay. We are delighted to hear that you enjoyed your stay with us, with our lovely friendly team and quiet comfortable bedrooms particular highlights. I am sorry that your breakfast experience...More

Hotel's Favourite
Reviewed 14 January 2018

Stayed here between Christmas and New Year for 2 nights. We had some issues when checking in (our own fault) but the young man - Adam - on reception that day was exceptionally helpful and accommodating. He went above and beyond to help. Breakfast on...More

Thank Kim E
Response from HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro CentreResponded 14 January 2018

Hi Kim, Thank you for choosing to stay with us over the festive period. I am delighted that my colleague Adam was able to provide such memorable service to you, he really is one of our stars! Great to hear that you enjoyed our tasty...More

Reviewed 2 weeks ago via mobile

Nice hotel, very convenient for centre of town, only a five minute walk from the railway station. Pleasant staff, very helpful. Clean and tidy room, well presented. Decent shower too with soap and shower gel dispensers. Breakfast was pretty standard but tasty. I'd stay here...More

Thank Dan S
Response from HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro CentreResponded 1 week ago

Dear Dan S Thank you for the great positive feedback regarding your recent stay at the Hotel. The Hotel is popular with its location being so close to the local attractions with a great bus link outside the Hotel and train station only 3 quarters...More

Reviewed 2 weeks ago

Friendly staff, rooms could be a little cleaner, but bedding was spotless so I could live with the other stuff. Reasonably comfortable and handy places to eat nearby. Breakfast was average - no complaintsMore

Thank Michelle M
Response from HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro CentreResponded 1 week ago

Hi Michelle, Thank you for taking the time to provide us with feedback on your recent stay. We are sorry to hear that you were disappointed with the cleanliness of your room, we have passed your comments to our housekeeping manager and refreshed our standards...More

Reviewed 2 weeks ago

What a lovely hotel and staff. Immaculately clean. Lovely free breakfast. Only 3 miles away from the city centre and it’s nightlife only a few quid in taxi. I was in room 200 which is next to lift but slept like a baby with no...More

Thank Johndunn5707
Response from HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro CentreResponded 2 weeks ago

Hi John, Many thanks for taking the time to provide us with feedback on your recent stay. We are thrilled to hear that you loved our inclusive breakfast, slept well and make good use of our free WiFi! We do hope we get to welcome...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
US$53 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$53 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (77)
Room & Suite (34)
Dining (10)
Questions & Answers
Ask a question
rick.ferries
20 September 2017|
AnswerShow all 6 answers
Response from Andy W | Reviewed this property |
Yes there is a lift
1
Vote
lillyno1
6 June 2017|
AnswerShow all 3 answers
Response from Derek H | Reviewed this property |
About £10 - £12
0
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Room Tips
"We had a view over the river Tyne to what is known as the tunnel top."
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"Ask for a room that overlooks the Tyne"
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"We were on 4 th floor very quiet and it was a twin room"
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"Ask for a room away from the rail side."
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