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Holiday Inn Express Newcastle Metro Centre

Booking.comUS$55*
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Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Holiday Inn Express Newcastle Metro Centre
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671 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Newcastle Metro Centre
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Showing 661: English reviews
Madeley, United Kingdom
Reviewed 22 October 2015

The staff are fantastic and so helpful, that's why I keep returning! Why should I change hotels - Room 10/10 Location 10/10 Staff 10/10 Value 10/10 - get the picture - it satisfies all my needs. Breakfast staff particularly helpful - even when I turn up early - an extra big thanks....

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Helpful?
Thank Richard H
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Richard H Thank you for the fabulous 5* review of your recent stay with us. We are delighted that you always choose to stay at Holiday Inn Express Newcastle Metro Centre. We certainly enjoy seeing a friendly familiar face! The team love to take care of all of our guests, and its super that this comes across as intended....

Howden, United Kingdom
Reviewed 22 October 2015

This is a typical Holiday inn. It has everything you would expect. I must say the staff here were extremely helpful. I was there for the RWC and I got there as check in started they got through the queue in no time I was less than a minute checking in. They were organising taxis there as information on the...

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Helpful?
Thank Baconear5
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Baconear5 Thank you for taking time to leave feedback following your recent stay with us in Newcastle. We hope you enjoyed the Rugby World Cup festivities - it was certainly a lively time to be visiting the city. The team are delighted to have been able to look after you during your visit and hope that you will choose...

Livingston, United Kingdom
Reviewed 21 October 2015

Stayed here for a couple of days shopping to the metro centre. Ideal location by either being a 5 minute drive or a 10 minute walk. Room was bright and comfy and breakfast was not bad but staff not very quick to fill up bread, cereal etc even though it didn't seem terribly busy. The only criticism was we could...

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Helpful?
Thank Darren S
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Chunka72 Thanks for taking time to leave a review of your recent stay at the hotel. We do have a lot of guests that enjoy staying with us and visit the Metrocentre for shopping. The hotel staff love to look after all of our lovely guests, ensuring that everything is well prepared throughout your stay. The breakfast team in...

Milton Keynes
Reviewed 18 October 2015

Stayed here one night for family commitments in area. Staff very friendly and accommodating. Booked 2 rooms which the receptionist located together. Both rooms clean and very comfortable with good easily useable temperate controls. Rooms were quiet and a decent nights sleep was had by all. Breakfast was all you require to set you up for the day. Overall price...

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Helpful?
Thank AnneMiltonKeynes
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear AnneMiltonKeynes Thanks for taking time to write a review of your recent stay at Holiday Inn Express Newcastle Metro Centre. Its fantastic to hear that you enjoyed your time in the area, and that the hotel team were able to accommodate all of your room requests. We look forward to welcoming you back soon. Kind Regards Michelle Tindall General...

Reviewed 16 October 2015 via mobile

Spotlessly clean, friendly helpful staff. Very practical comfortable room. Breakfast good, comfortable lounge. Convenient location, some traffic or railway noise but not a problem. Excellent transport links to nearby Metro shoppinf centre and city. Highly recommend.

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Helpful?
Thank Valerie H
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Valerie H Thanks for leaving feedback following your recent stay with us. The team are delighted with your five star appraisal and hope that you will choose to stay with us again soon. We look forward to welcoming you back. Kind Regards Michelle Tindall General Manager

Launceston
Reviewed 15 October 2015

Good location and easy to find, and a mixture of places to eat nearby and only a short drive to Newcastle Metro Centre. The hotel itself was very good and the staff were helpful and friendly, and the room was clean and tidy. Breakfast was the standard fayre for a HIE but plenty of tables and the plates/dishes were cleared...

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Helpful?
Thank Ian M
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Ian M Thank you for taking time to write a review of your recent stay in Newcastle. Its fantastic to hear that you enjoyed a great stay with us, and that the staff took great care of you during your visit. We hope that you will stay with us again in the near future. Kind Regards Michelle Tindall General...

Falkirk, United Kingdom
Reviewed 14 October 2015

Just back from Newcastle holiday inn what can I say from the moment we arrived till we left I have not got a bad thing to say.Hotel was spotless from room to toilets to the breakfast area.Breakfast was lovley enough to set you up for the day.Room was nice and cosy great shower and all the staff were nice and...

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Helpful?
Thank 310angie
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear 310angie (Mrs Hogg) Thanks for the wonderful 5* review. We are thrilled that you had a great time with us here at Holiday Inn Express Newcastle Metro Centre. The whole team works really hard to ensure that everything is taken care of from the room presentation to the final farewell. The staff love to take great care of our...

The Lizard, United Kingdom
Reviewed 14 October 2015

Business trip stop over during September. Another example of the excellent hotels that you expect from Holiday Inn Express. The staff were friendly and welcoming. The hotel is just of the A1, and within easy reach of the city center. There is a complimentary cooked breakfast served in the morning of Scrambled eggs and sausages which was excellent. There is...

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Helpful?
1Thank Marcus P
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Marcus P Thank you for taking the time to leave feedback following your stay with us in September. It's wonderful to hear that you enjoyed the Geordie hospitality, and found the team to be welcoming and friendly - we certainly aim to please! We are delighted that you have chosen to stay with Holiday Inn Express when travelling on...

Scotland
Reviewed 11 October 2015

Great hotel, location and staff. Staff were incredibly helpful and the check in was very quick. The hotel itself was clean and a good size and everyone had a smile on their face. However, I paid for 2 nights but was called back to work early so was unable to stay the second night so checked out that evening. Again,...

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Helpful?
1Thank LAMc
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear LAMc Thanks for leaving us your feedback following your recent stay. I'm sorry to learn of any confusion around your early departure from the hotel. To clarify - an early departure fee would not be processed in addition to accommodation rate for your second night. I am delighted to hear that the staff were able to resolve your queries...

Weymouth
Reviewed 10 October 2015

I use this hotel a lot due to business in the area. I have stayed in many hotels around the Newcastle area but this is by far the best for a work stay. The staff are always helpful and friendly. The bar is friendly and a great central meeting area. There is a good selection of places to eat within...

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Helpful?
1Thank Sangmoosa
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Sangmoosa We are thrilled that you stay with us regularly on business, and its wonderful to hear such positive feedback. The team works hard to ensure that everything is just right. We're delighted that you continue to enjoy a great experience in staying with Holiday Inn Express. We look forward to welcoming you back again soon. Kind Regards Michelle...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Newcastle Metrocentre is a modern designed hotel ideally located just off the A1. Guest rooms accommodate two adults with up to two children and include Express Start Breakfast, free wifi and free parking. Guest rooms are en-suite with power shower, 32-inch flatscreen TV, free wifi, hair dryer and telephone. The Holiday Inn Express Newcastle Metrocentre is situated in Newcastle Upon Tyne and is only a short distance from Gateshead, Sunderland and Durham. The hotel is an excellent choice for an overnight stay when visiting the area or as a stop off when on your travels. For the corporate traveller the Holiday Inn Express Newcastle Metrocentre is situated only a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and Team Valley Trading Estate. Major companies situated near to the hotel are BAE Systems and ITV Television. For the leisure traveller the hotel is situated a short walk from the Metrocentre, the largest shopping mall in Europe. Newcastle City Centre is only 3.5 Miles away and the infamous Newcastle nightlife is a must for any party goer. The city's many attractions also include Newcastle United Football Club, Metro Radio Arena and of course the famous Tyne Bridge and the Gateshead Millenium Bridge. ... more   less 

Additional Information about Holiday Inn Express Newcastle Metro Centre

Address: Clasper Way | Swalwell, Newcastle upon Tyne NE16 3BE, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $76 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newcastle Metro Centre 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Holiday Inn Express Newcastle Metro Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Newcastle Metro Centre staff and other travellers.
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Questions? Get answers from Holiday Inn Express Newcastle Metro Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lovely views over the river out back with occasional trains passing during the day but not late at night.”
 of 5 bubbles paultI1099RQ, 1 Feb 2017 | Read review
“All floors are accessible by a lift,”
 of 5 bubbles H338UBanthonym, 29 Jan 2017 | Read review
“Best views. clean rooms”
 of 5 bubbles drtjtalloo, 26 Jan 2017 | Read review
“room 123 very quiet and on ground floor”
 of 5 bubbles 797janec, 8 Jan 2017 | Read review
“Find out from staff about switching on the hairdrier”
 of 5 bubbles micksaxblack, 11 Dec 2016 | Read review
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Prices are for 1 room, 2 adults
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