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Britannia Hotel Newcastle Airport

PricelineUS$41*
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02/04/2017 03/04/2017
1 room 2 adults 0 children
US$85*
US$41*
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US$50*
US$51*
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Britannia Hotel Newcastle Airport
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1,021 Reviews from our TripAdvisor Community

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Hull,England
Reviewed 3 days ago NEW

Just back from our weekend away and slept here for two nights. We were on the second floor and could not fault our room. The bed was a little hard but it may be personal preference. The staff could not do enough and were all friendly and polite and the food was lovely, big complements to the chef. All in...

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Helpful?
Thank PamBHull
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear PamBHull, Thank you so much for your lovely feedback, I have circulated your review to the team. We look forward to being of service to you again next time you are visiting. Kindest regards, Dean Routledge Operations Manager

Carlisle, United Kingdom
Reviewed 4 days ago NEW

We took my mum and dad to the airport and decided to stay in the same hotel as we were going to Scarborough the next day. There were plenty of parks. The reception and bar area were very nice. The room was fine, clean, quiet bur we could have done with more pillows and the bathroom was a bit dated....

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Helpful?
Thank Carol S
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Carol S, Thank you so much for your feedback, the receptionist did report your comments onto maintenance and necessary action was taken to resolve the leak. We are very sorry for any inconvenience caused. We do hope to welcome you again in the future. Kindest regards, Dean Routledge Operations Manager

Whitby, United Kingdom
Reviewed 5 days ago NEWvia mobile

Firstly the staff at his hotel are great, the hotel itself is in need of a lot of TLC. Bedroom 101b on first impressions was going to do the job. Using the bathroom is had no fan, no window hence it smelt very damp, a smell which lingered throughout the room. The bed was rock hard, so didn't get much...

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Helpful?
1Thank kate_rosher
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear kate_rosher, Thanks for your feedback, your comments regarding room 101b have been passed onto the maintenance team. The head chef has been informed of your breakfast related feedback and he will address this immediately. Kind regards, Dean Routledge Operations Manager

Cambridge, Ontario, Canada
Reviewed 1 week ago

Missed a connection and had to book at last minute. Very dated hotel, the excellent food saved the review. All staff were very helpful. Tiny TV, but was entertained by shows. Only jasmine tea in room. Had lambs liver for supper, it was melt in mouth - compliments to chef. Also plum tart was delicious. breakfast buffet was very good....

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Helpful?
Thank Intrepid007
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Intrepid007, Thanks for your comments, we are so pleased you enjoyed the food on offer, we do hope if you have an unscheduled stopover again that we'll be able to welcome you Kind regards, Dean Routledge Operations Manager

Reviewed 1 week ago via mobile

Very basic but clean and that was the main thing really...was probably the hardest bed I have ever slept in so I didn't get a whole lot of sleep. Breakfast- very friendly greeting from staff member and was an average buffet full English. Mushrooms looked like they were on their 3rd Day up. Will be telling work to put on...

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Helpful?
1Thank RussG87
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear RussG87, Thank you for your feedback, we are very sorry you weren't happy with the bed in your room. Your comments relating to breakfast mushrooms will be passed onto the Chef to discuss with his team however, they are cooked fresh each morning. Thank you once again and we do hope you will reconsider your avoid list and stay...

Market Weighton, United Kingdom
Reviewed 1 week ago

We stayed here twice within a week. Once on our way to Spain and again on our return. First Room great and spacious which is what you need with your luggage. The second room very small and dirty carpets. It was a bit of novelty trying to move around with our luggage in the room. The girl on reception was...

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Helpful?
1Thank pollyBSS
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear pollyBSS, Thanks so much for your honest feedback, your comments relating to restaurant service have been copied to the manager of that department who will address your comments with the team and carryout the necessary training. Your feedback about the other team members will also be passed onto them too. Thank you once again and we look forward to...

Peebles, Scotland, United Kingdom
Reviewed 1 week ago

Had a last minute change of plans when the weather forecast suggested snow on or morning journey to Newcastle Airport - straight on to Booking.com and got a room here for £34!!. OK, so its not 5 star but even at double that its good value - clean, comfortable, drinks reasonably prices a only a few hundred meters from the...

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Helpful?
Thank Robin W
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Robin W, Thanks for your feedback, we appreciate its inconvenient when travel plans change due to weather forecasts but we are so pleased you found the hotel to be good value for money. We look forward to being of service to you again in the future, we do offer park, stay and fly packages too which may be of...

Reviewed 2 weeks ago via mobile

Stayed here saturday 4th march for one night at a cost of £65 for a room with 2 single beds. To be honest it was a tip, mould in the bathroom dont think it had ever been decorated from the day it was new and the beds were unbelievably uncomfortable i guess thats what you get for £65. Wont be...

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Helpful?
Thank ianbell87
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear ianbell87, Thanks for your comments, we are very disappointed you didn't like the hotel however we strongly dispute that the hotel is a "tip" all bedrooms have now been repainted, new beds and mattresses along with some which have new furniture however, we appreciate everyone has their own opinion and preference. We do believe we stand by our value...

Yorkshire Dales National Park, United Kingdom
Reviewed 2 weeks ago

I have stayed here three times because of the obvious attractions: cheap, five minute walk to the terminal, good parking package, But on each stay there was something quite significantly wrong with the room (faulty toilet, unadjustable heating and non-closing ground floor window, restauramnt closed before the advertised time "because we don't have any bookings"!). So be aware that you...

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Helpful?
Thank hopefultraveller7
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear hopefultraveller7, Thanks for your feedback, your comments regarding the room will be forwarded onto the maintenance department. We do reserve the right to adjust our opening & closing times during the winter months however reception will have up to date information at check in should this be the case. We do hope you will stay with us again in...

Reviewed 2 weeks ago via mobile

Our room was at very end of corridor on 2nd floor, no hot water which we reported, lady came out to see managed to get water running hot, jumped in shower water went off all together in the shower mid hair wash!! Luckily still had water to bath taps, reported to reception who offered to change out room but we...

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Helpful?
Thank Salsanders
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Salsanders, Thanks for your feedback, we are so sorry you experienced issues with the shower in your room, the maintenance department called out a plumber following your comments. We appreciate your comments and look forward to welcoming you again in the future. Kind regards, Dean Routledge Operations Manager

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Britannia Newcastle Airport Hotel is situated next to Newcastle International Airport and is within easy walking distance of the terminal, only 7 miles from Newcastle City Centre. ... more   less 

Additional Information about Britannia Hotel Newcastle Airport

Address: | Ponteland, Newcastle upon Tyne NE13 8DJ, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $53 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Britannia Hotel Newcastle Airport 3*
Number of rooms: 105
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Also Known As:
Britannia Hotel Newcastle Upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Britannia Hotel Newcastle Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor and it was large, well equipped and clean”
 of 5 bubbles PamBHull, 20 Mar 2017 | Read review
“Choose an accessibility room for space.”
 of 5 bubbles pollyBSS, 12 Mar 2017 | Read review
“stay somewhere else”
 of 5 bubbles eviebaby, 28 Feb 2017 | Read review
“busy hotel book early”
 of 5 bubbles mickles118, 14 Feb 2017 | Read review
“Stay somewhere else!”
 of 5 bubbles caraa838, 1 Feb 2017 | Read review
5 of 5
Priceline
US$41* /night
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Expedia.comUS$50
Booking.comUS$51
AMOMAUS$85
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Prices are for 1 room, 2 adults
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