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Copthorne Hotel Newcastle

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Copthorne Hotel Newcastle
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1,756 Reviews from our TripAdvisor Community

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Showing 1,737: English reviews
Rochdale, United Kingdom
Reviewed 2 weeks ago via mobile

Last minute booking. Whilst location is slightly off pitch, there is parking available (£9 for overnight ) and I was lucky to be able to get into my room at 1030am ! Breakfast is good and rooms large with views over river pleasant. Taxi into town easier if you don't do hills !

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Helpful?
Thank agdzzz_01
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the secure overnight parking, the quality of breakfast, the size of your bedroom and the hotel location. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken...

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago via mobile

Great prosecco afternoon tea. Good variety of sandwiches, warm scones with jam and cream and fabulous selection of cakes. Very friendly staff especially John who was very polite and attentive. Great location and views. Thank you. X

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Helpful?
Thank ridley144
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent visit to the hotel for afternoon tea, with particular regard to the quality of food, the high standard of guest service from the hotel team (in particular from John), and the hotel location. Your positive feedback is greatly appreciated, and I hope we may have the pleasure...

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago

Booked afternoon tea for my daughters 14th birthday. We had a lovely time. Great value and a lot more cake than we expected, delicious too. The staff were very helpful and professional. Lovely relaxing atmosphere and after we went for a walk along the riverside. Parking was free in the hotel multi carpark and because it was as Sunday it...

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Helpful?
Thank happytohelp186394
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent visit to the hotel for afternoon tea, with particular regard to the value for money, the quality of food, the high standard of guest service from the hotel team, and the hotel location. Your positive feedback is greatly appreciated, and I hope we may have the pleasure...

Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

If you want a waterfront view then this place will happily do you. Room was exceptionally clean, comfy and staff in front office were fantastic. Food in the restaurant was really nice too, I had steak and they actually understood what rare meant! Love this hotel and will definitely return.

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Helpful?
Thank hazyjane01
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the hotel location, the cleanliness and comfort of your bedroom, the quality of food, and the high standard of guest service. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of welcoming you back again...

England
Reviewed 3 weeks ago

We stayed here for a long weekend. Our room had a beautiful view of the Tyne and the bridges, very nice to wake up to this every morning. Yes the rooms are a little dated, but the beds are very comfortable and that view made up for this. Staff are very friendly and helpful, guiding us on places to see,...

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Helpful?
Thank Trapezequeen
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the hotel location, the comfort of your bedroom, and in particular the high standard of guest service from the hotel team. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of welcoming you back again...

Stratford upon Avon
Reviewed 3 weeks ago via mobile

Great stay here whilst looking at Newcastle University with my daughter. Great base, Uni is within walking distance so is the toon centre. Staff are professional whilst being friendly and helpful. Rooms are comfortable and clean, beds very comfortable. We had a room overlooking the river. Loved Newcastle and have a feeling we will be back.

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Helpful?
Thank Andrew M
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the hotel location, the high standard of guest service from the team, and the comfort and cleanliness of your bedroom. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of welcoming you back again soon....

Reviewed 3 weeks ago via mobile

Me and a few friends booked here for afternoon tea, wasn't sure what to expect but I have to say I was very pleasantly surprised, the food was of good quality and the staff was really nice and helpful. Our server was John and he was absolutely fantastic! John really looked after us and didn't even mind changing the sandwiches...

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Helpful?
Thank Lisa W
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent visit to the hotel for afternoon tea, with particular regard to the quality of food, and the high standard of guest service from the team. Your positive feedback is greatly appreciated, and I'll be sure to pass your kind comments on to John. I hope we may...

Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago

We visited the Copthorne Hotel to treat mine and my husbands mams to afternoon tea as they are both on holiday for Mothers Day. We booked the afternoon tea on Living Social and were not disappointed. There were 8 of us 6 adults and 2 children aged 5 and 2. The staff were very friendly and efficient. They offered to...

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Helpful?
Thank manleys2016
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent visit to the hotel for afternoon tea, with particular regard to the quality of food, and the high standard of guest service from the team. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of welcoming you back again soon. Thanks again....

Reviewed 3 weeks ago via mobile

Visited for second time and found that standards still excellent and service top standard with John the top barman going extra mile to ensure all needs met and nothing to much trouble. Room very clean and breakfast very good standard would recommend to all as great location and top value.

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Helpful?
Thank Darren S
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the cleanliness of your room, the quality of breakfast and the high standard of guest service from the hotel team. I'll be sure to pass your positive comments on to John, which will make his day. Your positive feedback and...

Cheltenham, United Kingdom
Reviewed 3 weeks ago

I walked from the station to this Waterfront hotel at 10pm. That was my mistake. As you head down to the river knowing it is a waterfront hotel you can see a lit area and darkness to the right. It is past the darkness (owing to refurbishment works). When you walk along the waterfront there is no sign of the...

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Helpful?
Thank greenbeck
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your review. I'm glad that you have enjoyed your stay overall, with particular regard to the high standard of guest service from the team, the quality of food and the cleanliness of your room. The bedroom comfort cooling system was refurbished 3 years ago, but there has clearly been an isolated issue at the time of your...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel ... more   less 

Additional Information about Copthorne Hotel Newcastle

Address: The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $104 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Newcastle 4*
Number of rooms: 156
Reservation Options:
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Also Known As:
Copthorne Hotel Newcastle Upon Tyne
Hotel Style:
#17 Luxury Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Newcastle staff and other travellers.
10 questions
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Rotherham, United Kingdom
Northampton, United Kingdom
over a year ago
Manchester UK
1 month ago

See all questions (10)

Questions? Get answers from Copthorne Hotel Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 3rd floor and it was quiet, not much view of the city unless you are on the side of the river.”
 of 5 bubbles Tunlampa, 20 Mar 2017 | Read review
“Im not sure if all rooms overlook the river but if not make sure you ask for one!”
 of 5 bubbles Bibstermanu, 18 Mar 2017 | Read review
“Ask for rooms looking over the river, view is lovely”
  • Other end of the room with sofa, desk etc
  • View of some of the bridges. When these are lit at night it is very pretty.
  • King size bed and window faces the river
 of 5 bubbles urbanfox1, 16 Mar 2017 | Read review
“High up for the views”
 of 5 bubbles Trapezequeen, 6 Mar 2017 | Read review
“A riverside balcony is worth having!”
 of 5 bubbles richardbS7246MR, 27 Feb 2017 | Read review
5 of 5