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Copthorne Hotel Newcastle

2,051 reviews
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Traveller (382)
Room & Suite (135)
Dining (21)
Overview
  • Excellent27%
  • Very good36%
  • Average22%
  • Poor11%
  • Terrible4%
Travellers talk about
“bay window”(22 reviews)
“club room”(66 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,051)Write a Review
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Traveller rating
554
676
463
237
98
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554
676
463
237
98
Show reviews that mention
All reviewsoverlooking the riverbay windowclub roomafternoon teafifth floorbit datedcar parkcity centrewould stay againlovely roombars and restaurantsstayed here for one nightstaff were lovelycouldn't faultsaturday nighttynequayside
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471 - 475 of 2,028 reviews
Reviewed 10 August 2016

Walk-in @ spur of moment treated to amazing kindly professional service & the most delcious freshly prepared afternoon tea for two with prosecco @ £20! Lovely & quiet wth vews of the river tyne. Tea was a fresh selection of finger sandwiches with fllings of...More

Thank KazM54
Response from Ken E, General Manager at Copthorne Hotel NewcastleResponded 11 August 2016

Many thanks for your great review. I'm delighted that you enjoyed your recent afternoon tea with us, with particular regard to the high standard of guest service, the location and ambience of the hotel, and the quality of food. Your positive comments are greatly appreciated,...More

Reviewed 7 August 2016

We only called in for what they're pleased to call afternoon tea. Asked if they had a menu and what was available for afternoon tea, we were told that it was sandwiches and cakes and suggested that we order from the regular menu. There were...More

Thank Francis R
Response from Ken E, General Manager at Copthorne Hotel NewcastleResponded 8 August 2016

It is regrettable that your perception of your visit has been a disappointing one. Your review, whilst noted, is not reflective of the key standards in place at the hotel. We serve many hundreds of afternoon teas across the year with feedback of this nature...More

Reviewed 7 August 2016 via mobile

We stayed here for two nights on 5/6 Aug and booked a club room on the firth floor. Room was large, quiet, extra large king size bed and lovely views over the Tyne. The hotel is in need of some TLC and in parts looks...More

1  Thank SMF2412
Response from Ken E, General Manager at Copthorne Hotel NewcastleResponded 8 August 2016

Thank you for your comments, with your constructive feedback noted for review with my team. Issues with breakfast service are rare, with this area normally a key strength of the hotel. Best regards, Ken Ellington, General Manager

Reviewed 7 August 2016 via mobile

Lovely hotel and staff couldn't fault them. Basic room but had everything I needed for my stay . Gorgeous views from the room of the Tyne and bridges . Would highly recommend this hotel to friends and familyMore

Thank Shirley M
Response from Ken E, General Manager at Copthorne Hotel NewcastleResponded 8 August 2016

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, in particular the high standard of guest service, the comfort of your bedroom, and the hotel location. Your positive feedback is greatly appreciated, as is your recommendation of the...More

Reviewed 5 August 2016

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Review collected in partnership with Amoma.com
Thank Anthony R
Response from Ken E, General Manager at Copthorne Hotel NewcastleResponded 8 August 2016

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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$80 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Newcastle upon Tyne
Room types
Non-Smoking Rooms
Details
Price range
US$80 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Newcastle upon Tyne
Room types
Non-Smoking Rooms
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Traveller (382)
Room & Suite (135)
Dining (21)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
rebeccamicky
28 April 2017|
AnswerShow all 5 answers
Response from Lewis T | Reviewed this property |
Extremely expensive, but like others said, you are a stone's throw from the Quayside so best to head there.
0
Votes
shsmith60
1 February 2017|
AnswerShow all 6 answers
Response from MerlinRalphie | Reviewed this property |
There used to be a pool but when I was there on Christmas Day they said it had closed.
0
Votes
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1234
Room Tips
"Choose somewhere less grubby"
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"Try and get a river view of the bridges"
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"We were on the top floor which was quiet"
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"River Views"
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