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Copthorne Hotel Newcastle

Official SiteUS$61*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$202*
US$61*
Great Deal
US$69*
US$69*
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Copthorne Hotel Newcastle
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1,808 Reviews from our TripAdvisor Community

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Showing 1,789: English reviews
Tillicoultry, United Kingdom
Reviewed 18 March 2015

Check in was fine. One of the two lifts was out of order over the three days I was there which was annoying. However I was delighted my room overlooking the river had been refurbished since my last visit and I found the room well appointed and spotlessly clean. Realised there was no wifi so called reception. Neither phone worked...

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Helpful?
Thank JDS339
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your positive comments, with your constructive feedback noted for review with my management team. I'm glad that you enjoyed your stay overall, with particular regard to the high standard of guest service, the comfort of your bedroom, and the hotel location overlooking the river Tyne. The lift issue should be resolved this week (after delays through our...

Reviewed 17 March 2015

Amazing hotel, very clean, everything you need in a hotel room. On,y stayed the one night but would have quite happily stayed the full weekend. The best hospitality I've ever received. Paul (Manager?) amazing fella. Sam on the small bar. Very happy chap despite working early morning hours of his birthday, knew our drink orders as soon as we walked...

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Helpful?
Thank Leanne s
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service, the comfort and cleanliness of your bedroom, and the quality of food. Your positive feedback is greatly appreciated, and I hope we will have the pleasure of welcoming you back again soon. Thanks again....

Biggleswade, England, United Kingdom
Reviewed 16 March 2015

Could not fault the hotel or the lovely staff! The Manager and his team did a wonderful job looking after us all at the fabulous wedding we attended on Friday 13th March - best wedding we have been to! Food was excellent and piping hot, rooms were lovely and clean - great view over the Tyne and breakfast nice and...

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Helpful?
Thank Sara H
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your stay with us last week, with particular regard to the high standard of guest service, the quality of food, the comfort and cleanliness of your bedroom, and the hotel location overlooking the river Tyne. Your positive feedback is greatly appreciated, and I hope we will have the pleasure...

Chieveley, United Kingdom
Reviewed 16 March 2015

The Copthorne Hotel is well situated beside the Tyne in the centre of Newcastle. It has the benefit of on site multi story car parking as well being within walking distance of the city centre. The current road works and subsequent diversions make finding it a little difficult, but when they are finished this problem should go away. The staff...

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Helpful?
Thank michael j
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your review. I'm glad that you enjoyed your recent stay with us, with particular regard to the high standard of guest service from the hotel team. Our breakfast presentation system has been upgraded this week, and has in fact gone live this morning. I hope we may have the pleasure of welcoming you back again soon. Best...

Glasgow, United Kingdom
Reviewed 14 March 2015

Room had a stunning view over the the river Tyne,lovely bay window,sat and sipped a small aperitif and enjoyed watching the world go by,it was a glorious sunny day so this just added to the enjoyment. Its this view that separates this hotel from the normal mid price range available,if you can get a good deal go for the Copthorne...

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Helpful?
Thank Blair M
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the hotel location overlooking the river Tyne, and the comfort of your bedroom. Your positive feedback is greatly appreciated, and I hope we will have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager

Reviewed 13 March 2015

having now stayed in this hotel 5 or 6 times we are now in a position to revise our review of 2012. It is in one of the most imposing and impressive areas in Europe. The reception staff are efficient and friendly. The deluxe rooms on the 5th floor are very good. The food and beverage staff are excellent and...

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Helpful?
Thank Nic H
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service from the hotel team, and the quality of your bedroom on the 5th floor. Your positive feedback is greatly appreciated, and I hope we will have the pleasure of welcoming you back again soon....

London, United Kingdom
Reviewed 13 March 2015

The location looking over the tyne you'd expect a lot better. The location for restaurants and bars is great, just a few mins on the same level. I mention the level because there is a steep hill to climb if walking back to the station. The hotel in itself is what I'd call "tired" and has probably not been updated...

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Helpful?
2Thank Mr_Livers
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your comments, with your constructive feedback noted for review with my management team. The hotel is in the midst of an ongoing refurbishment programme, with new curtains, tub chairs, desk chairs and lamps added to the bedrooms in February 2015. March 2015 sees an upgraded gymnasium with new cardio equipment, and the addition of exterior furniture. Sorry...

Reviewed 11 March 2015

Stayed 2 nights. Good location, room overlooking the Tyne. Close to the metro line over the bridge so a bit noisy at times. All the staff we came into contact with were excellent. The hotel itself is a bit tired and needs a refresh and unfortunately I have a few gripes. 1. For a hotel of this standard you would...

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Helpful?
Thank 1JanW1
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your review, and in particular for your positive feedback regarding the high standard of guest service from the hotel team. Wi-fi point duly noted, the beds are all new, and the lift is in the process of having a new gearbox replaced. I hope we may have the pleasure of welcoming you back again soon. Best regards,...

London, United Kingdom
Reviewed 10 March 2015

Wonderful 4 days in Newcastle. The hotel and the service were fantastic. We had a wonderful view over the Tyne. We were made to feel very welcome. Special thanks to Yvonne & Nikki for looking after us. We will definitely return

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Helpful?
1Thank Debi A
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service, the quality of hotel facilities, and the view over the river Tyne. Your positive feedback is greatly appreciated, and I hope we will have the pleasure of welcoming you back again soon. Thanks again....

North Yorkshire, United Kingdom
Reviewed 10 March 2015

Stayed overnight as we were attending a concert at the Arena. The standard rooms are spacious with comfortable easy chairs and table overlooking the River Tyne, which was a stone throw away. Very conveniently located for the Quayside and the Arena. Food available in the restaurant until 9.30 and hot room service available until 11:00 with sandwiches for the rest...

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Helpful?
1Thank Carol E
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your review. I'm glad that you enjoyed your recent stay with us, and hope we will have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel ... more   less 

Additional Information about Copthorne Hotel Newcastle

Address: The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $107 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Newcastle 4*
Number of rooms: 156
Reservation Options:
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Also Known As:
Copthorne Hotel Newcastle Upon Tyne
Hotel Style:
#17 Luxury Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Newcastle staff and other travellers.
11 questions
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Rotherham, United Kingdom
Northampton, United Kingdom
over a year ago
Newcastle upon Tyne, United Kingdom

See all questions (11)

Questions? Get answers from Copthorne Hotel Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room overlooking the river”
threesheds2013, 18 May 2017 | Read review
“to get free wifi you have to book a club room”
h52, 17 May 2017 | Read review
“Ask for a room with a river view”
Go4fun2, 17 May 2017 | Read review
“Some rooms have a view onto the Tyne”
Andrew_Swiss, 11 May 2017 | Read review
“Ask for a room overlooking the river”
  • View from my room on the 3rd floor
dotg843, 5 May 2017 | Read review
5 of 5
Official Site
US$61* /night
View Deal
Expedia.comUS$69
Hotwire.comUS$69
AMOMAUS$202
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*Disclaimer
Prices are for 1 room, 2 adults
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