Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Set in 12.5 Acres of woodland close to the vibrant city centre of Newcastle a short car journey from Newcastle International Airport and next door to Newcastle Racecourse, Grand Gosforth Park Hotel, Newcastle, offers the ideal setting for a short break for the family or business travel. One of the premier hotels in Newcastle upon Tyne. The Grand Hotel Gosforth Park blends gracious service with thoughtful amenities that all travellers will appreciate. The spacious lobby leads to guest bedrooms featuring luxurious bedding and convenient free WiFi access. The hotel also boasts a leisure club complete with gymnasium and spa at an additional charge, and a conference centre with event rooms with capacity to hold 800 delegates
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Park View
Green
Languages Spoken
English
Location
High Gosforth Park, Newcastle upon Tyne NE3 5HN England
Grand Hotel Gosforth Park Newcastle
3.5 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
The Grand Hotel Gosforth Park Newcastle offers a prime location with free parking and easy access to local attractions, which guests appreciate. However, the hotel's atmosphere receives mixed reviews, with some areas appearing modern while others seem outdated.
While many travelers commend the staff's friendliness, service quality is inconsistent. Room conditions have been criticized for needing refurbishment, and additional charges for leisure amenities, along with inconsistent amenity replenishment, have led guests to question the overall value of their stay.
Location
Convenient
Atmosphere
Outdated
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
I didn’t have high hopes for this hotel, but it did surprise me.
Room was to an ok standard, nothing glamorous and you’d see no better or worse in a Premiere Inn. The bed was comfortable and all amenities you’d expect from a room were there and fully working. Slight issue with the room attached to ours stinking of cigarette smoke every now & then but this is more down to the occupants in that room being complete helmets than the hotel being at fault.
The breakfast buffet was fresh & well stocked, plus they happily accommodate allergies by making food bespoke on request which is a great touch to avoid cross contamination.
The food from the restaurant in the evening was absolutely fantastic, I’ll happily admit I was expecting it to be a letdown but it was spot on.
The facilities such as the pool and sauna was great, just turn up in your swimwear and they’ll sort the rest including towel & lockers at no charge, even if you’ve checked out which is a neat touch.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Nicholls, Guest Services / Front Office at Grand Hotel Gosforth Park Newcastle
Responded Jul 31, 2023
Dear MrChesterJester, Thank you for your feedback, it's lovely to hear you were pleasantly surprised with the hotel and facilities. With regards to disrespectful guests smoking in rooms, if reported to us, we can easily rectify by speaking to the guest or in worse cases asking them to leave the property as smoking is prohibited in the building. Great to hear you enjoyed your meal in the restaurant and had the opportunity to use the leisure facilities during your stay. We look forward to welcoming you again to the Grand Hotel Gosforth park in the future. Many Thanks Ian Nicholls Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've stayed here a few times over the years, seemingly under a different name each time. The place always feels polished and refreshed and the facilities are very well looked after. Staff were all great, and couldn't do enough for us, something that was consistent across our stay. We were in for a party in the Hotel's in house conference suite, which again was well staffed. Food during the function was a buffet, which was good quality and certainly far better than you'd usually expect at these things.
Room was clean and well maintained, and a couple of fans were already in the room to help cool it during an unusually warm period, which was a nice touch. WiFi was simple to log onto and reliable throughout the stay.
Breakfast was again well managed, with good quality, fresh food that was topped up and replaced well before it ran out.
Only gripe is their policy of charging hotel guests to use their leisure club. Whilst it was included in the package for some of our party, others that had booked independently did not have this included. Wasn't overly expensive, but it feels a bit like a cash grab when you'd typically expect this to be available to guests.
Read more
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Nicholls, Guest Services / Front Office at Grand Hotel Gosforth Park Newcastle
Responded Jul 5, 2024
Dear ScotMag, Thank you for your feedback. It's lovely to hear you had an enjoyable stay with us during your event and a good Northeast welcome from the staff you met during your stay. I shall pass on your comments to each department. From the 1st of April this year we now charge a discounted entry for the leisure club, reduced from £15.00 to £5.00 per hotel guest, per day. Any guests booked on the package were included for free access. Many hotel chains now charge a supplement for leisure access. We hope to welcome you again in the future to the Gran Hotel Gosforth Park. Many Thanks Ian Nicholls Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Sadly my reviews now are not the five stars I’ve previously awarded. I’ve always found the staff friendly, welcoming and helpful. The breakfast was buffet style and I was pleased with the choice and quality - usual array of bacon, pastries, fruits and yogurt etc. The hotel rate seemed pretty good, until I arrived to find my room in the annex smelled sweaty (I think, from investigating, that it was the carpet). Previous stays have mostly been in the main building where the room sizes are really good and the furniture, though ‘classic’ looking, is spacious and homely. More disappointingly, you now have to pay £5 to use the health club each time. I used to arrive and have a short dip and jacuzzi after travelling, and do the same in the morning, in a relaxed fashion that was really important to my stay. Now there is an extra barrier of payment, it doesn’t feel relaxed or a privilege at all. I didn’t find any of the work out classes I’ve previously enjoyed either. Despite loving this hotel previously, I won’t say that I’ll never stay again (because the parking is free, but make sure you register your car on arrival), but I’ll be looking at properties without a pool/gym for a fairer comparison of price and less dated rooms than the annex ones.
Read more
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Don’t forget to log your number plate on arrival.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Nicholls, Guest Services / Front Office at Grand Hotel Gosforth Park Newcastle
Responded Jul 27, 2024
Dear 151jennyt, Thank you for your feedback. I'm disappointed to hear that you though the hotel had lost the "fee good factor" Nice to hear you had a good Northeast welcome from the staff you met during your stay, and you had an enjoyable breakfast. The rooms in the annex are our cheaper and much smaller rooms, which you can upgrade to a larger room in the main building for an additional charge, subject to availability. If you had mentioned any issues with smell from carpet, we could have checked and rectified or if not room move you. As you mentioned you found the room rate pretty good, and to avoid increasing the room rates we have taken the decision to charge for leisure club access. Hotel guests get a discounted Day Pass for £5.00 each discounted from £15.00, we still offer a range of classes in our leisure club. Again parking is free to all hotel guests, with over 100 signs informing guests to register. We hope to welcome you again in the future to the Grand Hotel Gosforth Park. Many Thanks Ian Nicholls Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is not a place to stay for more than two nights. They do not clean your room and provide replenished supplies. You have to ask every time you need something, tissues toilet paper milk tea coffee clean towels soap. It is an hotel with many rooms but it seems as though there are only four disabled parking places close to the front of the hotel the last couple of nights the two disabled parking spaces were filled by expensive Porsches that did not display blue badges. Seems they think they can do what they like The parking is monitored by parking eye. Be careful as you may end up with a hefty parking charge from ******* like them It gets very noisy at the weekends, ask for ear plugs and they look at you stupid. Generally they could save a fortune by turning the hot water temperature down and using thermostatic mixer taps. The aircraft noise starts between 6am and 7 am. There seems to be a lot of secrecy you have to ask for menu’s then get told where to get it Be a good idea if they had menus in the rooms.food not bad reasonable price but would have liked menu in rooms Interesting caveats you don’t get a refund if you have a covid related issue or if Ukraine causes problems but they do not have any protocol’s in place about social distancing. The lifts are a free for all and there are no notices about about who should be in the lift . I think the rated capacity is 10 or 75 kg. I would like to see limits on lift capacity and stopping un related people entering the lifts. Three times I told people I did not want to share the lift but they still piled in so I left. One way to prevent this would be to not have interrupted journeys if you get in on floor 2 and want to go to ground floor do not stop at level 1. They seem to be more concerned with their profits than customer safety or protection. You can get rooms cheaper on other websites than their own checkin Would I be going back? ?? Not 100% sure yet but 99.99% I won’t be returning
Read more
Date of stay: October 2022
Rooms
Location
Service
Room Tip:Front, you get a view of the car park, back you get a view of the kitchen fans plus some air...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Nicholls, Guest Services / Front Office at Grand Hotel Gosforth Park Newcastle
Responded Oct 17, 2022
Dear B9025ACwilliamp, Thank you for your feedback. We have many guests that stay a number of nights with us, and rooms can be cleaned on a daily basis if requested at reception or with the door hangers in the bedrooms, along with replenishing any supplies that you require. We do have four disabled bays, along with a number of other parking bays near to the front door, unfortunately we do have some inconsiderate guests who do park in the disabled bays that they do not require. With regards to registering your car details, there is over 60 signs in the car and a further 40+ in the hotel, along with the two illuminated terminals on the desk that you can't miss when signing your registration card upon check-in. The hotel can be busy most nights, if you experience noise from other guests and reception informed, we can investigate. Sorry to say we are not responsible for the noise from airplanes, and we do not provide ear plugs. Menus are available from Chats bar and I'm happy to say we are adding our newly printed menus to the rooms. Covid restrictions were lifted, and it is to the individual as how they wish to proceed with their safety. The lifts are designed to take maximum 10 guests, 750kg. The lift call stops on each floor when pressed and are for all hotel guests to use. We are interested in guests and not just out for profit as you suggest! Rooms are advertised on many third-party websites along with our own site, where you should be able to find the best deals. Sorry to hear you wouldn't return, thankfully we have many returning guests that enjoy the hotel. Many Thanks Ian Nicholls Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room had a particularly strong smell of urine and the light bulb in our beside table was broken. We were also awoken in the middle of the night by a rogue fire alarm. The pool and spa facilities are not included in hotel rates - an unprecedented set up that I’ve never encountered - and it was rammed full so we couldn’t even attempt to swim.
Read more
Date of stay: February 2025Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not a place I would return too.staff on reception were not interested no information on having to pay for breakfast or leisure facility's. And on leaving never attempted to say how was ure stay. Tstty rooms grubby and furniture old and stained water damage in bathroom where water has escaped. Plugs and electrical have not been updated with stickers to say been passed if so the dates are old.regulation fault there. We were on 3rd floor looking over a roof which was very noisy . Generally needing upgraded and a deep clean will not recommend and not be retuning
Read more
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Be sure of improvements before you go not a 4 star more like 2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Nicholls, Guest Services / Front Office at Grand Hotel Gosforth Park Newcastle
Responded Aug 25, 2024
Dear J2198XOlesleys Thank you for your feedback. On check-in guests are given a registration form to check and sign, I assume you were on a room only basis as what you would have booked, reception offer to upgrade to a breakfast basis at an additional charge of £12.95 per guest per day, if this was missed on the occasion you checked in I can only apologise, you could have still came down for breakfast and paid on the day in the restaurant. Leisure Club is chargeable for hotel guests, and is displayed on reception and in the guest information sheet handed out to all guests on check-in. Any issues with your room if reported at the time would have been addressed, unable to do anything after check-out and reporting it on TripAdvisor. We are nearing completion of our public areas refurbishment, where we then commence our next phase of bedroom redecoration. Sorry to hear you wouldn't recommend or return, thankfully we have many returning guests. Many Thanks Ian Nicholls Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family normally stay here between 3-4 times a year, as it’s our wedding hotel from when it was Marriott hotel years ago. So we have good memories from here. Since then it’s definitely not as grand as a Marriott. This time we visited we got told there is a charge to use the pool, as we a family and it’s per person per visit, it was £16 per visit, we got told it was to keep room rates cheap (our room was over £120 per night plus £32 to use pool plus £140 for dinner, not sure how much on drinks but a lot as bar is not the cheapest, it’s far from cheap for what you get, rooms are very dated the net curtains on window had mould on them and dead flys in window runners So I guess that was our last visit. For the money you can definitely get better rooms elsewhere The Staff are all lovely and very helpful I know that it’s head office that’s the greedy ones adding more and more charges
Read more
Date of stay: June 2024Trip type: Travelled with family
Room Tip:Parking free but remember to add your reg or you will get a parking eye fine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Nicholls, Guest Services / Front Office at Grand Hotel Gosforth Park Newcastle
Responded Jun 9, 2024
Dear terry d, Thank you for your feedback. From the 1st April this year we now charge guests a reduced rate of £5.00 per guest for a day pass to the leisure, discounted from £15.00 this is to keep our room rates competitive and you will find other hotel chains now also charge for leisure access. Sorry to hear you thought the bar prices to be expensive, depending where you drink locally there may be a slight difference, however I wouldn't say overpriced. I shall pass your comments to our housekeeping department regarding your issues with the room. We are nearing completion of our public area refurbishment, where we then commence our next phase of bedroom refurbishments. I'm sorry to hear that this will be your last visit and not return to show you a superior experience. Many Thanks Ian Nicholls Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We LOVED thos hotel! Everything was seamless from check in to check out. The family room we had was refurbished and had 2 extremely comfortable double beds. Didn't have a walk in shower but the bath was low enough to be able to step in and out. Teas coffees and biccies were in the room. We ate dinner in the Chat Grill and the food was delicious especially the "proper" cooked in dripping chips that went with my steak pie. Our barman/ waiter was Ben and he was delightful- funny, chatty and friendly. Breakfast was self service and included the usual range of cooked items, together with plenty of fresh fruit, decent ham and continental items. Our package was £176 for DBB (2 courses from the dinner menu) and 10 days parking, which we consider to be excellent value, as parking at the cruise terminal wod have cost us £120 alone. The only unusual thing seems to be no public toilets on the ground floor, but there us a lift down to the LG floor if you have accessibility issues with stairs. Finally the hotel also booked a lovely taxi which fitted 3 big cases, 1 small case and 2 not-small passengers with ease. The driver Pedro was v friendly and chatty and finished off a great night's stay. We would have no hesitation in booking this hotel again, or recommending to others.
Read more
Date of stay: March 2024Trip type: Travelled as a couple
Room Tip:The hotel will store cruise or airline cases so you don't have to lug everything to your room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Nicholls, Guest Services / Front Office at Grand Hotel Gosforth Park Newcastle
Responded Mar 18, 2024
Thank you for your feedback. Lovely to hear you had an enjoyable stay with us from start until leaving with your friendly taxi driver, and a good Northeast welcome from the staff you met during your stay. I shall pass your comments to Ben when I see him. We hope to welcome you again to the Grand Hotel Gosforth Park in the future. Many Thanks Ian Nicholls Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for one night with family we had 6 rooms, the only good thing was the pool, but from April you have to pay extra for the pool. I was informed we had been upgraded. Room was dirty and tatty & very dated.you could write your name on the lamp base with the dust,headboard & drawers that had tv on.,also red chair was dirty,tatty and dusty.The vent in bathroom i dont think it looked like it had ever been cleaned & rust running down tiled walls from handrail in bathroom.looked out the window and corners of windows very dirty.The view was an eyesore and it was very noisy. In the bar we all ordered food which is not very cheap for what we got and we waited a very long time some of the party had ate their food when some people never got theres, we ordered chips and fries arrived we were never informed they had no chips, i paid £8 for these and its not what i ordered. I did speak to some manager and her response was they were short staffed in kitchen, ( thats not my fault) they shouldnt be taking orders if thats the case, i would also like to point out we wernt the only ones to complain either. We did get a free drink but for what we spent on rooms,food,drinks i didnt feel that was enough compensation and spoilt the mood a bit when it was my daughters 40 th birthday. Maybe we should have stayed in the Travelodge.
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:I wouldn’t recommend unless there was improvements
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Nicholls, Guest Services / Front Office at Grand Hotel Gosforth Park Newcastle
Responded Apr 15, 2024
Thank you for your feedback. On behalf of the hotel, please accept my apologies for not meeting your expectations on this stay. I shall pass on your comments to both the Housekeeping & bars Manager to address with the staff. With regards to the Leisure Club, with keeping the bedrooms competitively priced we have started from 1st April 2024 charging for guests to use the facilities in the club at £5.00 per day, compared to the £15.00 for Non Hotel Guests per day. We hope to welcome you again in the future to show you a superior service. Many Thanks Ian Nicholls Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having an issue at another hotel, we arrived last minute and were a bit apprehensive.
The stay went really well. The room was clean and had enough storage and a safe. No tea bags, just instant coffee which was a bit of an issue, but nothing major.
The leisure facilities were good. Changing room seemed quite modern and had key locks, not coin operated, which was good. The was a pool, jacuzzi, steam room, sauna and plunge pool. We didn’t use the gym, but looked big.
We didn’t eat in the hotel. All the staff were friendly and helpful. The only issue was we Weren’t told to register our car at check in and noticed on the second night. I await the fine, but the hotel said to call them, gave me a card and they would cancel it. So, hopefully this should be resolved.
Read more
Date of stay: February 2023Trip type: Travelled with family
Room Tip:Register your car and park in the back car park.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Nicholls, Guest Services / Front Office at Grand Hotel Gosforth Park Newcastle
Responded Feb 20, 2023
Dear Excursion57581545876, Thank you for your feedback. It's lovely to hear you tried us after having issues with another hotel, and it went really well during your stay with ourselves. I shall pass on your comments to housekeeping regarding teabags as these should have been on the beverage tray in your room. Lovely you had time to relax in the leisure club. I'm sorry you missed the parking tablets on the desk asking you to register your car details, if you receive a ticket and call the hotel we can happily cancel this for you. We look forward to welcoming you again in the near future to the Grand Hotel Gosforth Park on your next trip. Many Thanks Ian Nicholls Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes we are accessible for disabled. We have a ramp at the conference area along with a steeper ramp at the main entrance of the hotel. The main hotel building has lifts to all floors, and we offer accessible bedrooms. Please call the hotel to confirm if requiring an accessible room.
There are more places to choose from in the Newcastle upon Tyne area.
PRICE RANGE
C$89 - C$135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
newcastle marriott gosforth park, marriott newcastle upon tyne, newcastle upon tyne marriott
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
232
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
