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Hotel a bit tired in places but had a comfortable night. Very fast broadband, with the bathroom just recently done up. Room itself was spacious enough.
Main bar looked quite fresh although carpet in dining room was badly stained. Breakfast was nice with good service...More
Thank Garry S
Response from Joy B, Manager at Best Western Gibside HotelResponded 6 days ago
Thank you for reviewing our hotel and we hope to see you again in the future.
We arrived on Saturday and were greeted by a very pleasant man called Kelsey, he couldn't do enough for us, one of the nicest staff members I have met in a long time, the room was a good size and the bathroom facilities were spotless,...More
Thank Shirley R
Response from Joy B, Manager at Best Western Gibside HotelResponded 1 week ago
Thank you so much for reviewing our hotel and for your kind comments.
i am pleased that you enjoyed your stay with us and found our staff to be helpful and courteous.
We look forward to seeing you again in the future.
We attended here for my father s funeral as we held my mother in law s funeral here 18 months earlier and it was spot on so my mother decided it was the best place to hold it in whickham...Sadly this time it didn't live...More
Response from Joy B, Manager at Best Western Gibside HotelResponded 2 weeks ago
Thank you for your review and bringing this matter to my attention.
i sincerely apologise for the problems you encountered on the day and I will fully investigate the situation with the members of staff on duty on the day.
As you know from past...More
Not a holiday place. Business stopover only there are no amenities. Bedroom was above a long stay car park and through road. No king size bed in our delux room twin beds put together grr. Hotel parking poor. Breakfast was ok, staff were nice. Plenty...More
Thank Linda S
Response from Joy B, Manager at Best Western Gibside HotelResponded 3 weeks ago
Thank you for your review.
i am sorry that you appear to have been disappointed in your stay with us.
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Free High Speed Internet ( WiFi )
Things to do
US$73 - US$131 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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