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Best Western Gibside Hotel

TripAdvisorUS$65*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$149*
US$65*
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US$92*
US$83*
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Best Western Gibside Hotel
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251 Reviews from our TripAdvisor Community

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Showing 247: English reviews
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Dymchurch, United Kingdom
Reviewed 1 week ago

Staff - extremely friendly, cheerful, obliging and competent. Food - excellent especially the breakfasts. Rooms - decor good and in good condition, warm - spoilt by having to move rooms because of faulty shower. Common areas - all clean, well maintained and well heated. Access - can be a problem on some floors due to lack of a lift. Parking...

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Helpful?
Thank 2fromkent2017
Joy B, Manager at Best Western Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and we hope to see you again in the future. Kind regards Joy

Matlock, United Kingdom
Reviewed 4 weeks ago via mobile

I have stopped at the Best Western Gibside Hotel many times now whilst on business in the North East and would recommend it. A warm welcome on arrival with very friendly staff. The rooms are a good size and nicely decorated with a nice sized well equipped bathroom. Good tea and coffee tray with biscuits! The breakfast is very extensive...

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Helpful?
Thank jeremy_31011966
Joy B, Manager at Best Western Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel. We are pleased that you enjoy staying with us and look forward to seeing you again soon Kind regards Joy

Lincolnshire, United Kingdom
Reviewed 17 April 2017

Lovely hotel and staff. The rooms are clean, although a little tired and in need of a higher standard decor (paint work and bathroom in need of attention). That said, the staff are helpful. Take them up on carrying your bags as there are no lifts. Not good for disabled visitors. Evening meal and breakfast very nice

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Helpful?
Thank _vickw72
Joy B, Manager at Best Western Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. i am pleased that you found our staff helpful and we hope to see you again in the future. Kind regards Joy

Durham, United Kingdom
Reviewed 16 April 2017 via mobile

Check in was swift and easy and they were happy to book taxis when they were needed. The rooms were large and spacious, my room was clean though there was a strange smell that dissipated once the window was opened. The parking is very limited considering the size of the hotel.

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Helpful?
Thank Annaosha
Joy B, Manager at Best Western Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. Kind regards Joy

Oxford, United Kingdom
Reviewed 15 April 2017

First of all room was nice and clean. Big bonus. Wifi was good and easy to connect. However, for a hotel this size to not have a car park is ridiculous. I found a space in one of the hotels 6 parking spaces which is good because if I'd had to pay to park in the council car park I'd...

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Helpful?
Thank nelliepud
Joy B, Manager at Best Western Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. i am sorry that you were disturbed by the music, however we do have deluxe rooms at the other side of the hotel which are well away from the bar at a small additional cost. Kind regards Joy

Spain
Reviewed 13 April 2017 via mobile

The only drawback with this hotel is that you have to use the stairs to get your luggage to your room! Otherwise it is a very pleasant place to stay. Restaurant is excellent with full English breakfast if required, an excellent dinner menu. The whole hotel is very clean and welcoming with very good reception staff. Nothing is too much...

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Helpful?
Thank Sheila S
Joy B, Manager at Best Western Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and for your kind comments. i apologise that you were not offered help with your luggage. We are always willing to assist in the transporting of guest's luggage to the rooms. We hope to see you again in the future. Kind regards Joy

Derby, United Kingdom
Reviewed 11 April 2017 via mobile

Nice friendly hotel room very clean and spacious Hotel parking limited council parking close by Receptionist helpful Good size bed very comfortable with plenty of extra blankets and pillows Would recommend this hotel

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Thank Eric G
Joy B, Manager at Best Western Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and for your kind comments. i am pleased you enjoyed your stay with us and look forward to seeing you again in the future. Kind regards Joy

Macclesfield, United Kingdom
Reviewed 14 March 2017

Review collected in partnership with Best Western GB
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Thank Clifford65
Joy B, Manager at Best Western Gibside Hotel, responded to this review

London, United Kingdom
Reviewed 14 March 2017 via mobile

The staff at the hotel provided amazing customer service. Staff were extremely friendly and attentive and are an asset to the brand. The food in Paco's restaurant was of fantastic quality and the portions are substantial (on the second night we had 2 starters each and were still full). The room, a superior, was a good size and was well...

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Helpful?
Thank gebs14
Joy B, Manager at Best Western Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and for your kind comments. I am pleased that your found our staff pleasant and helpful. The weather at present is a little unseasonable and it is hard to get the temperature throughout the hotel correct. We look forward to welcoming you back in the future. Thank you again. Kind...

Glasgow
Reviewed 7 March 2017

We booked in for a family party being held there. Room was very comfortable with plenty of amenities and nice and quiet at night so had a good sleep in a huge comfortable bed . Dinner and breakfast were both very good. Catering for the party was excellent - with generous quantities and really good quality. Staff were excellent in...

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Helpful?
Thank ronniewood
Joy B, Manager at Best Western Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. i am pleased that you enjoyed your time with us and hope to see you again in the future. Kind regards Joy

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Paco's Restaurant
Paco's Restaurant
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The BEST WESTERN PLUS Gibside Hotel, in the center of wonderful Whickham Village, has the location, location, location you are looking for - whether you are here on business or staying at your leisure. Built in 1982 and extended in 1990, the hotel has a reputation for relaxation. In a historic village setting, it is little wonder that many television productions have been filmed in the area. Our friendly staff, many of whom have been at The BEST WESTERN PLUS Gibside Hotel for over 25 years, will give you a true home-away-from-home experience. Friendly and caring, they will make your comfort their top priority from the moment you check in. ... more   less 

Additional Information about Best Western Gibside Hotel

Address: Gibside Arms Hotel Front Street | Whickham, Newcastle upon Tyne NE16 4JG, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $99 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Gibside Hotel 3.5*
Number of rooms: 45
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Gibside Hotel staff and other travellers.
2 questions
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Portrush, United Kingdom
over a year ago

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Questions? Get answers from Best Western Gibside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have problems using stairs ask reception to select a suitable room.”
2fromkent2017, 17 May 2017 | Read review
“Has lots of steps to the entrance of the hotel and to the rooms. Be advised , if you have limited mobility avoid this hotel.”
_vickw72, 17 Apr 2017 | Read review
“If you struggle with accessibility make sure to book ground floor room as no lifts but then you'll hear the bar music 🙁 Till midnight.”
nelliepud, 15 Apr 2017 | Read review
“North facing are nice and quiet with good views”
ronniewood, 7 Mar 2017 | Read review
“North side rooms are likely to have a view over Tyne -- and to be quieter.”
fairmontfan, 29 Jan 2017 | Read review
5 of 5
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US$65* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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