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BEST WESTERN Gibside Hotel

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BEST WESTERN Gibside Hotel
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243 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Reviewed 20 June 2016

Excellent stay, very helpful staff. Clean and well kept hotel. The staff go out of their way to help. i would certainly stay here again. Only down side is that their car parking is very limited, HOWEVER this is well advertised and their is a council car park just across the street.

Review collected in partnership with Best Western GB
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Helpful?
Thank jacobg609
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and for your kind comments. I am pleased that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards Joy

Glasgow, United Kingdom
Reviewed 16 June 2016 via mobile

Stayed here after a long days work - welcome was warm and friendly . Room warm and clean - bathroom super clean ! Had steak in the restaurant with the rocket and Parmesan salad. Thoroughly enjoyed it. Great place to stay. Parking is opposite a wee road but it's no problem just pay 30p if you park there before 530....

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Helpful?
Thank Milly1304
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and for your extremely kind comments. We are pleased that you enjoyed your time with us and look forward to welcoming you back soon. Kind regards Joy

Durham, United Kingdom
Reviewed 12 June 2016 via mobile

£85 for a pretty standard room, nothing to write home about really. Lots of noise into the early hours of the morning mainly doors being slammed shut. Reminded me of student halls of residence. Bar area was nice. Good selection of drinks and staff friendly and helpful. Would I return. Yes if had another event in the whickham area

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Helpful?
Thank seekeroffortune2013
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. I am sorry that you were disappointed in your room, however, we do have Deluxe Rooms if you are ever in the area again. Kind regards Joy

Merthyr Tydfil County, United Kingdom
Reviewed 11 June 2016 via mobile

Stayed 1 night in The Gibside Hotel. Pleasant stay, the staff were very pleasant and helpful. Paid £10 extra each for breakfast which was a bit pricey but I have to say it was worth it, made to order & delicious! Would recommend the Pagoda Chinese restaurant which is a 5 minute walk away.

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Helpful?
Thank njk2016233
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. I am pleased that you enjoyed your stay with us and hope to see you again in the future. Kind regards Joy

Reviewed 5 June 2016

On entering the hotel, I found it very spacious and clean. Staff were welcoming and saw to our arrival taking us to our allocated tables without any problems. The main thing I was really satisfied with was the meals; top class! Hot plates were used to keep meals warm, but most of all the presentation was superb! Will most certainly...

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Helpful?
Thank Annie T
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel. I am pleased that you enjoyed your time with us and that you found our staff and meals to be of a high standard. We look forward to welcoming you back soon. Kind regards Joy

Reading, United Kingdom
Reviewed 1 June 2016

Been here on business a few times. Great value and very relaxed but what makes it really good is the customer service. The staff here are so friendly and helpful especially when you first arrive the reception team make you feel instantly at home

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Helpful?
Thank Paul C
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and for your kind comments. I am so pleased that you enjoyed your stay and found our staff friendly and helpful. We are very proud of them all. We look forward to seeing you again soon. Kind regards Joy

Reviewed 1 June 2016 via mobile

Foisty old room in need of upgrading. Hotel lacks basic facilities and prices are pretty high for an out of town location. Premier inn is much nicer and much cheaper!! Staff fairly pleasant which is the only saving grace. Best western needs to be completely overhauled! Not a fan of the chain at all!

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Helpful?
Thank Bombebsky
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for your review. I am sorry that you were disappointed in your stay with us. As you can see from our reviews we do not normally receive comments like this and find that our guests are usually extremely complimentary about the hotel. I apologise for the fact you did not feel that we me the standards expected. Kind...

derby
Reviewed 31 May 2016

I've stayed at the Gibside on three occasions. The rooms are very comfortable and well equipped. Beds are comfortable and the rooms quiet. The only downside is the lack of parking and it is quite a walk from the rooms to the bar /reception/restaurant and back again.

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Thank pompies
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and we look forward to seeing you again soon. Kind regards Joy

Newcastle, United Kingdom
Reviewed 30 May 2016

We booked a room for the night at the Gibside hotel using our Best Western free night award points. Which is on a room only basis, without any breakfast included . But on arrival of the Gibside Hotel, they upgraded us to the deluxe room with breakfast included. We did contact the hotel to ask how to include a breakfast...

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5Thank SUSAN H
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for reviewing our hotel and for your kind comments. I am pleased that you enjoyed your stay with us and look forward to seeing you again in the future. Kind regards Joy

Pontypool, United Kingdom
Reviewed 17 May 2016

Extremely comfortable bed. Staff were friendly and particularly helpful.No lift, which makes getting to upstairs rooms difficult for some. We had to use the service lift to take our baggage to our room! Good choice of menu and tasty food which was good value.

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Helpful?
Thank 793hobbs
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel and for your kind comments. We look forward to seeing you again in the future. Kind regards Joy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Paco's Restaurant
Paco's Restaurant
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The BEST WESTERN PLUS Gibside Hotel, in the center of wonderful Whickham Village, has the location, location, location you are looking for - whether you are here on business or staying at your leisure. Built in 1982 and extended in 1990, the hotel has a reputation for relaxation. In a historic village setting, it is little wonder that many television productions have been filmed in the area. Our friendly staff, many of whom have been at The BEST WESTERN PLUS Gibside Hotel for over 25 years, will give you a true home-away-from-home experience. Friendly and caring, they will make your comfort their top priority from the moment you check in. ... more   less 

Additional Information about BEST WESTERN Gibside Hotel

Address: Gibside Arms Hotel Front Street | Whickham, Newcastle upon Tyne NE16 4JG, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $95 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Gibside Hotel 3.5*
Number of rooms: 45
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gibside Hotel staff and other travellers.
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Portrush, United Kingdom
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North facing are nice and quiet with good views”
 of 5 bubbles ronniewood, 7 Mar 2017 | Read review
“North side rooms are likely to have a view over Tyne -- and to be quieter.”
 of 5 bubbles fairmontfan, 29 Jan 2017 | Read review
“I stayed in room 205 and it was lovely although phone charge plugs could be closer to the bed”
 of 5 bubbles matthewruss2012, 12 Jan 2017 | Read review
“Busy road at the front but recycling bins at the rear. On balance get the back of the hotel.”
  • Our room
 of 5 bubbles tyketyke, 3 Jan 2017 | Read review
“Rooms at the car-park side are quieter as they are away from the parade of shops, pubs etc”
 of 5 bubbles 254callumc, 23 Nov 2016 | Read review
5 of 5