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Malmaison Newcastle

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Malmaison Newcastle
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2,167 Reviews from our TripAdvisor Community

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Showing 2,156: English reviews
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Norwich, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed here for one night bed and breakfast. The room was very comfortable, very clean and well appointed. My room overlooked an office block so my view wasn't great but that didn't bother me for this visit, had I been staying for leisure it might have been worth requesting a room with a view. The bed and pillows were very...

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Helpful?
Thank Martin C
Reviewed 3 days ago NEWvia mobile

Had a fab after noon tea, service was fantastic off the lovely waitress Tessie. Afternoon tea was absolutely beautiful. Will most certainly be back and would recommend to anyone looking for a place to go.

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Helpful?
Thank Jamie-Lee H
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Jamie-Lee H, Thank-you for taking the time to write your review. I am so pleased to read that you enjoyed our Afternoon Tea! It’s also great to read that Tessie looked after you so well during your visit. I would like to thank you for your positive comments and will be sure to pass these comments onto Tessie. We...

Richmond, North Yorkshire
Reviewed 4 days ago NEWvia mobile

Stayed one night on 24th April as a birthday surprise from my husband. Had a lovely suite - Sir Percival on the 7th floor with a lounge area and big comfy bed. The view out onto the redeveloped quayside was fab. In fact from our multiple windows we could see the Millennium bridge (it's a blinking eye when the footbridge...

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1Thank Holidaywiz
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Holidaywiz, Thank-you for taking the time to write your review following your stay with us for this special occasion. I am pleased to read that you found that our Quayside location was suitable for you, and that you enjoyed our views over the Quayside and Millennium Bridge from your suite. Its‘s also great to hear that our staff were...

London, United Kingdom
Reviewed 5 days ago NEW

Perfectly located on the fantastically redeveloped Newcastle Quayside is this sexy little gem of a hotel. An imposing old warehouse transformed into an alluring den of indulgence. Comfortable rooms, crisp linen, subdued lights, super helpful staff, nice cocktail list, delicious breakfast. Can't wait to return!

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Helpful?
3Thank James B
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear James B, Thank you for taking the time to write your review following your stay with us. I’m really pleased that you enjoyed your stay and that you found your hotel room to be comfortable. It’s also great to hear that you found our staff to be helpful and that you enjoyed our cocktails and found the breakfast to...

Newcastle upon Tyne, United Kingdom
Reviewed 6 days ago NEWvia mobile

Loved our short stay however maybe the advertisement could be abit more clear on package deals. Dont live far but came for a short break and will be back! Ignoring this we had a fabulous time and hotel room was exquisite and clean

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1Thank Joanne-Ross72
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Joanne-Ross72, Thank you for taking the time to write your review following your stay with us. I’m really pleased that you enjoyed your stay and that you found your hotel room to be clean and exquisite. We very much look forward to welcoming you back to Malmaison Newcastle again soon. Kind regards, Richard Lockstone General Manager.

Newcastle upon Tyne, United Kingdom
Reviewed 6 days ago NEWvia mobile

Great value and fantastic food. Buffet for starters had a great variety and soup was lovely. I had the beef done pink for my main course which was very succulent and tasty, really enjoyed it. My daughter had the veggie burger and she said it was very tasty as well. Staff were very attentive and friendly and great service Would...

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1Thank Dave J
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Dave J, Firstly thank you for taking the time to write your review. I am very pleased to read that you and your daughter enjoyed your Sunday brunch with us and I’m really pleased that our staff looked after you during your dining experience. We look forward to welcoming you and your family back for Sunday brunch again soon....

Reviewed 6 days ago NEWvia mobile

It was a last minute booking for a big group of us. A week before the hen date, we needed somewhere to eat lunch. After searching online, the hen and I was attracted to the unique afternoon tea that was advertised here. I rang to arrange a table and had so much help from Emma (I believe she's part of...

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Helpful?
Thank Charlotte M
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Charlotte M, Thank-you for taking the time to write your review. I’m so pleased to hear that you enjoyed your Afternoon Tea with us on this special occasion. Firstly, I am so pleased to read that Emma was able to assist you in coordinating this event. I would like to thank you for the positive feedback regarding the great...

Reviewed 1 week ago via mobile

Treat for myself and a friend. We ordered the Hendrick's G and Tea cocktail and vegetarian selection. The quality of food was fantastic, good quality ingredients. Beautifully presented and a steal for £25. The service from Tessie was great. She was polite with typical Irish charm. Nothing was too much for her and she made a point of knowing all...

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Thank Laura H
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Laura H, Thank you for taking the time to write your review following your dining experience in our Chez Mal Brasserie. I’m so pleased to read that you enjoyed your food and cocktails and that you found this good value for money. I’m also very happy to hear that Tessie was able to look after you so well. I...

Middlesbrough, United Kingdom
Reviewed 1 week ago via mobile

Unfortunately, I left my bag in what I thought was safe hands (with staff at reception) at lunch time as I couldn't check in till 3pm and when I returned to check in, it was handed back to me open & someone had gone it through the whole bag - items were even out of the bag! Very surprised &...

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Thank RLN87
Harrogate
Reviewed 1 week ago

We got an upgrade to a Suite which was amazing. We had a lovely view of the Quayside and despite it being a busy Bank Holiday Sunday the staff were excellent making sure we had everything we needed. The breakfast was delicious and again the staff were second to none. We will definitely be back.

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Helpful?
1Thank Pringlegail
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Pringlegail, Thank you for taking the time to write your very complimentary review and I’m really pleased that you enjoyed your stay with us. I’m really pleased that our fabulous location by the millennium bridge and the view of the Tyne River from your suite was suitable for you. It’s great to read that our staff looked after you...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Fog on the Tyne? Let's hope not. Otherwise you'll miss the great view of the Tyne Bridge you get from our hotel in Newcastle city centre. But then, when you're staying at Malmaison Newcastle, it's the views on the inside that tell you your boat's come in. While you're right at the heart of Newcastle's great shops and exciting nightlife, the lure of MALBAR's legendary cocktails and the Mal Brasserie's classic dishes with a twist is pretty strong. And who wants to spend all night out on the town when one hotel in Newcastle has a whole floor with a shipbuilding theme and bathtubs you could sink a battleship in? It could only be the Newcastle Mal. ... more   less 

Additional Information about Malmaison Newcastle

Address: Newcastle Quayside, Newcastle upon Tyne NE1 3DX, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $140 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Newcastle 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Malmaison Newcastle Hotel Newcastle Upon Tyne
Malmaison Newcastle Upon Tyne
Malmaison Newcastle Hotel Upon Tyne
Hotel Style:
#2 Spa Hotel in Newcastle upon Tyne
#9 Luxury Hotel in Newcastle upon Tyne
#11 Romantic Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Newcastle staff and other travellers.
17 questions
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United Kingdom
9 months ago
Durham, England, United Kingdom
Newcastle upon Tyne, England
over a year ago
17 days ago
1 month ago

See all questions (17)

Questions? Get answers from Malmaison Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My comments only refer to the restaurant”
S22TVchrisb, 18 Apr 2017 | Read review
“A view over the river is a must.”
baggieaggie, 17 Apr 2017 | Read review
“Room 421 has a great view.”
mallyduk, 10 Apr 2017 | Read review
“5 floor is high enough to see over the rooftops.”
ianw748, 8 Apr 2017 | Read review
“Choose a suite if possible- lovely views over the Tyne”
gill143, 6 Apr 2017 | Read review
5 of 5