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Overview
  • Excellent51%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“millennium bridge”(320 reviews)
“bridge view”(37 reviews)
“corner suite”(41 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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1 room, 2 adults, 0 children
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Reviews (2,722)
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2,704 results
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All reviewsmillennium bridgebridge viewcorner suitemini barsunday lunchcooked breakfastafternoon teaan upgradesuperior roombirthday treatlovely hotelcar parkhotel bara lovely staypublic areasbars and restaurantslovely room
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1 - 5 of 2,704 reviews
Reviewed 2 days ago

The hotel room was spotlessly clean and the facilities are superb, the breakfast was delicious, continental breakfast as standard with an option for a cooked breakfast on top for an extra £2. The car park is directly a cross the road at the rear of...More

Thank Charles0461_11
Response from Richard L, General Manager at Malmaison NewcastleResponded yesterday

Dear Charles0461_11, Thank you for taking the time to write this review. I'm so pleased to hear that you found the hotel to be spotless and that the facilities were super. It's also great to hear that you enjoyed your breakfast. I'm so pleased to...More

Reviewed 2 days ago via mobile

Stayed here for the night, and was not let down at all! We arrived a little early and they checked us in and took our bags to the room whilst we had a look about the quayside. We came back and went to our room...More

Thank Jordan W
Response from Richard L, General Manager at Malmaison NewcastleResponded 2 days ago

Dear Jordan W, Thank you for taking the time to write this review following your recent stay with us. I'm so pleased to read that you were able to check into your room a little early and that you enjoyed our location on the Quayside....More

Reviewed 3 days ago

Sunday lunch used to be 3 courses for £19 great value however when we went today it was 2 courses for £19 and £3.50 for a sweet. This wasn't a problem as usually we have to squeeze the sweet course in it was the way...More

Thank Minionlady
Response from Richard L, General Manager at Malmaison NewcastleResponded 2 days ago

Dear Minionlady, Thank you for taking the time to write this review. I'm so pleased to read that you are returning guests to Malmaison Newcastle and that you found the food to be very nice, especially the soup and our Chefs table. I'm glad to...More

Reviewed 3 days ago via mobile

Stayed here for our 14 year anniversary, special mention to stephanie on reception. Free room upgrade and free drinks vouchers when she found out it was our anniversary. Couldn’t fault the hotel/staff would definitely recommend this place.More

Thank musha1981
Response from Richard L, General Manager at Malmaison NewcastleResponded 2 days ago

Dear musha1981, Thank you for taking the time to write this review. I'm so pleased to read that you had a lovely stay at Malmaison Newcastle for your 14th Anniversary. I'm glad that you enjoyed your room for this special occasion and that you couldn't...More

Reviewed 4 days ago via mobile

Visited today for a surprise afternoon tea. It was amazing. The choice of sandwiches was really great, not just bread sandwiches but a bagel, round bun & finger bun. Plain & fruit scones & impressive desserts, including a rather lovely small fruit/yogurt style drink. The...More

Thank Deborah C
Response from Richard L, General Manager at Malmaison NewcastleResponded 2 days ago

Dear Deborah C, Thank you for taking the time to write this review. I'm so pleased to read that you enjoyed your afternoon tea at Malmaison Newcastle. I'm so pleased to read that you enjoyed our afternoon tea selection, which is a bit quirkier compared...More

View more reviews
Most Booked Properties in Newcastle upon Tyne
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$110 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Newcastle upon Tyne
#6 Luxury Hotel in Newcastle upon Tyne
#11 Romantic Hotel in Newcastle upon Tyne
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$110 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Newcastle upon Tyne
#6 Luxury Hotel in Newcastle upon Tyne
#11 Romantic Hotel in Newcastle upon Tyne
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (874)
Room & Suite (332)
Dining (58)
Amenities (34)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Becky M
January 10, 2018|
AnswerShow all 2 answers
Response from ELIZABETH B | Reviewed this property |
I haven’t stayed at Newcastle Upon Tyne as I live there but have regularly stayed at the Mal in Leith. The pet friendly room we use is a corner room on the first floor, dual aspect windows one with patio doors and... More
1
Vote
trrywelch
December 14, 2017|
AnswerShow all 5 answers
Response from Richard L | Property representative |
Dear TripAdvisor member, We do indeed have complimentary WiFi both in the public areas and all the bedrooms. Many thanks, Mal Team
0
Votes
Caitt D
December 3, 2017|
AnswerShow all 2 answers
Response from Richard L | Property representative |
Dear TripAdvisor member, Yes the twin baths are only in the Ark Royal suite. Many thanks, Mal Team
0
Votes
Room Tips
"Front rooms over look the river Tyne"
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"We cannot comment on the rooms as we haven't stayed there but it always seems full"
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"Get one that looks onto the river. Great view."
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"Cannot comment only ate in the restaurant"
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