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Malmaison Newcastle

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Malmaison Newcastle
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2,030 Reviews from our TripAdvisor Community

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Showing 2,020: English reviews
Durham, United Kingdom
Reviewed 24 October 2015 via mobile

Love this hotel had a room with two TVs and altogether stay was great. Staff extremely helpful and attentive food and drinks were 1st class as was breakfast this was a birthday present from our Sons we've been before and loved it. Recommend highly x

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Helpful?
Thank Shirley S
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Shirley S, Thank you for taking the time to write your review following your stay with us, and I’m really pleased that you enjoyed your birthday present treat. We very much look forward to welcoming you back to Malmaison Newcastle again soon. Kind regards, Richard Lockstone General Manager.

London, United Kingdom
Reviewed 24 October 2015

Spent 1 night at this hotel midweek. The hotel ticks more than the usual business trip boxes for similar hotels. Friendly, fast and informative check in. The room (617) was huge, housing a kingsize bed, chaislounge, desk and chair, small sofa. The bathroom is clean and modern and had fantastic complimentary toiletries. The bathroom also had a freestanding magnified mirror....

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Helpful?
Thank pominsydney
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear pominsydney, Thank you for taking the time to write your review and provide your feedback on the bedroom following your stay with us, and I’m really pleased that you enjoyed the breakfast during your stay. We very much look forward to welcoming you back to Malmaison Newcastle again on your next business trip to the city. Kind regards, Richard...

Sunderland, United Kingdom
Reviewed 23 October 2015 via mobile

We were really pleased with our room, we had a gorgeous corner room with a river view through two big windows. We absolutely loved the decor of the room and the bed was super comfortable. We had lots of desk and storage space, a decent hairdryer and we were impressed at the built in USB ports for charging phones/cameras etc....

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Helpful?
Thank travelbuglouise
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear travelbuglouise, Firstly I’m pleased that you enjoyed your stay with us. Thank you for taking the time to write your review and provide your feedback on the bathroom following your stay with us. As you will have noticed we do provide a 2-in-1 Shampoo and conditioner and a shower gel, the reason that these are in 100ml bottles is...

Perth and Kinross, United Kingdom
Reviewed 22 October 2015

Birthday trip to Newcastle to see a concert and stayed at the Malmaison. Room was great and met expectations. Reception staff were friendly and gave a reasonable service, but didn't fully explain all matters e.g. parking clearly. We ate at the restaurant and this was a big disappointment. Waiting staff were very helpful, good but food was a disappointment and...

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Helpful?
1Thank Ewan R
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Ewan R, Firstly, thank you for taking the time to write your review. I was really pleased to read that you found the bedroom and the staff to meet and exceed your expectations. I’m really sorry to read that you found the food to be a let-down to your experience and that you had an issue with the half...

Reviewed 21 October 2015 via mobile

My husband and I stayed here at the weekend for our 1st wedding anniversary. We had a gorgeous room with a view of the quay side and at night the millennium bridge was lovely!! The room was very modern and bathroom was very clean. We went out for a meal but stayed for breakfast the next day it was very...

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Helpful?
Thank MCSouter
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear MCSouter, I am very pleased to read that you enjoyed spending your time with us to celebrate your wedding anniversary and I’m really pleased that you enjoyed your Millennium bridge view room. We very much look forward to welcoming you back to Malmaison Newcastle again soon. Kind regards, Richard Lockstone General Manager.

Durham, United Kingdom
Reviewed 18 October 2015 via mobile

Me and my husband visited this hotel as we had a gift voucher we needed to use. We booked a corner suite on a dinner bed and breakfast deal for £375. The room was nice but it had a rubbish view of a carpark and there was a football table in there which I thought was a bit naff? The...

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Helpful?
Thank Victoria H
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear vicvic Thank you for taking the time to write your review following your stay with us. I’m really pleased that you enjoyed many aspects of your stay with us and that you found your bed was super comfy and the room was a great size. I’m also really pleased that the dining experience in the brasserie went well and...

Aberdeen, United Kingdom
Reviewed 15 October 2015

Visiting the hotel with work from Sunday evening until Friday. Breakfast was included as part of the package so myself and a colleague have eaten breakfast in here each morning. The welcome at the hotel was decent, information provided about meal times etc, no offer to show us to our rooms / carry bags, but we were shown to the...

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Helpful?
1Thank DanielRobertson89
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear DanielRobertson89, Firstly, thank you for taking the time to write your review. Whilst I was pleased to read that you found many areas of your stay enjoyable including the bed comfortable I was extremely disappointed on reading your feedback regarding the breakfast service and the issue with the yoghurt on our breakfast buffet. Please may I sincerely apologise on...

Gateshead, United Kingdom
Reviewed 15 October 2015

We stayed the night after we got married and it was just gorgeous. My sister had booked the room and let them know in advance that we had just got married, and we were so suprised and delighted to get upgraded to a suite. The staff had left rose petals on the bed, a congratulations card and champagne. The suite...

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Helpful?
Thank fionadaisy
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear fionadaisy, Thank you for taking the time to write your review. I’m really pleased to read that you had a lovely and memorable stay, I’m very happy that the team were able to make the stay so special and we very much look forward to welcoming you back to Malmaison Newcastle again soon. Kind regards, Richard Lockstone General Manager.

Glasgow, United Kingdom
Reviewed 14 October 2015

Amazing hotel. Stayed in the queen delux room and it was worth every penny & more! Staff were very helpful and friendly. The breakfast was amazing. Room was spotless, well presented. Can't fault one single thing with my stay and can't wait to visit again!

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Helpful?
Thank Lorraines1984
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Lorraines1984, Thank you for taking the time to write your review. “Can't fault one single thing with my stay and can't wait to visit again” WOW, thank you for the lovely words and kind review. We very much look forward to welcoming you back to Malmaison Newcastle again soon. Kind regards, Richard Lockstone General Manager.

Newcastle upon Tyne, United Kingdom
Reviewed 14 October 2015

We had a perfect room overlooking the quayside, the views were great. The staff were friendly and helpful The room even had two televisions, the bed was also very comfortable which in a lot of places they are not. This was a two day break for us for our wedding anniversary and we would go again.

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Helpful?
Thank 866vch
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear 866vch, I am very pleased to read that you enjoyed spending your time with us to celebrate your wedding anniversary and thank you for your positive comments about your Millennium bridge view room. I’m also really pleased to read that the staff were very helpful and friendly. We very much look forward to welcoming you back to Malmaison Newcastle...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Fog on the Tyne? Let's hope not. Otherwise you'll miss the great view of the Tyne Bridge you get from our hotel in Newcastle city centre. But then, when you're staying at Malmaison Newcastle, it's the views on the inside that tell you your boat's come in. While you're right at the heart of Newcastle's great shops and exciting nightlife, the lure of MALBAR's legendary cocktails and the Mal Brasserie's classic dishes with a twist is pretty strong. And who wants to spend all night out on the town when one hotel in Newcastle has a whole floor with a shipbuilding theme and bathtubs you could sink a battleship in? It could only be the Newcastle Mal. ... more   less 

Additional Information about Malmaison Newcastle

Address: Newcastle Quayside, Newcastle upon Tyne NE1 3DX, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $135 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Newcastle 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Malmaison Newcastle Hotel Newcastle Upon Tyne
Malmaison Newcastle Upon Tyne
Malmaison Newcastle Hotel Upon Tyne
Hotel Style:
#2 Spa Hotel in Newcastle upon Tyne
#10 Luxury Hotel in Newcastle upon Tyne
#11 Romantic Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Newcastle staff and other travellers.
13 questions
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United Kingdom
6 months ago
Durham, England, United Kingdom
Newcastle upon Tyne, England
over a year ago
Newcastle upon Tyne, England
Winster, Matlock
2 months ago

See all questions (13)

Questions? Get answers from Malmaison Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 622 overlooked the Millennium Bridge.”
 of 5 bubbles L1954YPjenm, 16 Jan 2017 | Read review
“Go on try it”
 of 5 bubbles dennisl438, 16 Jan 2017 | Read review
“Have a bridge view”
 of 5 bubbles ncm1965, 15 Jan 2017 | Read review
“6th floor has great views”
 of 5 bubbles 352BobB352, 10 Jan 2017 | Read review
“Room 221 is large and overlooks the bridge as is 202 which is smaller but cheaper. Try for the winter package deal for good value.”
 of 5 bubbles AlexBedlington, 8 Jan 2017 | Read review
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