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Sandman Signature Newcastle Hotel

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1,284 Reviews from our TripAdvisor Community

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There are newer reviews for Sandman Signature Newcastle Hotel
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Showing 1,265: English reviews
Belfast, United Kingdom
Reviewed 16 October 2016

Great location and comfortable rooms. Staff at reception brusque and verging on unhelpful. Food in the 'Sharks' Sports bar was average to be honest. The chicken was inedible. The female bar staff were beyond arrogant and really unhelpful.

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Helpful?
1Thank ERH15
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear timhanley1, Thank you for staying with us at Sandman Signature, we appreciate you taking the time to leave a review. It is lovely to hear you found our location and comfort of rooms great. However, it is disappointing to hear you found our staff unhelpful and brusque. I would like to sincerely apologise and I will be addressing this...

Reviewed 16 October 2016 via mobile

Just returned from a 2 night stay at this hotel. 3 adults shared a Junior Suite which had a separate bedroom, bed settee & kitchenette. The beds were comfortable, the walk-in shower enormous & the kitchenette very useful, especially for saving on the cost & inconvenience of going out for breakfast. The hotel is very modern, clean & well maintained....

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Helpful?
Thank Karen D
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Karen D, Thank you for taking the time to review the Sandman Signature Hotel Newcastle, we are delighted to hear you enjoyed your visit and we greatly appreciate all guest feedback. It is lovely to hear that you would highly recommend us and hopefully we will see you again in the near future. Kindest Regards, Debbie Guest Services Manager

Maryport, United Kingdom
Reviewed 16 October 2016

From entering the hotel i knew it was gonna be a lovely place to stay checked in went to room really clean double shower as well had a lovely meal in the bar only problem in here was full of rowdy people in suits probably full of free beer with work paying for it sure if i was as noisy...

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Helpful?
Thank framaryport
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear framaryport, Thank you for staying with us at Sandman Signature Hotel Newcastle, we appreciate you taking the time to leave a review. It is lovely to hear you enjoyed staying with us for a last minute break and that you had a good nights sleep. We hope to see you again soon. Kindest Regards, Debbie Guest Services Manager

Darlington, United Kingdom
Reviewed 16 October 2016 via mobile

Myself & my boyfriend stayed here for one night due to it being my birthday the following week. We booked this last minute and we're extremely impressed with the hotel, the room, location and facilities. The rooms are very up to date with comfortable beds, amazing shower/wet room. The parking is not at the hotel however only a stones throw...

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Helpful?
Thank sophmx
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear sophmx, Thank you for taking the time to review the Sandman Signature Hotel Newcastle, we are delighted to hear you enjoyed your visit and we greatly appreciate guest feedback. It is lovely to hear you enjoyed staying with us for such a special occasion and it is great to hear you will return to Sandman each time you visit...

Sunderland, United Kingdom
Reviewed 15 October 2016

Stayed here for one night while having renovations done in our house. Quick and efficient check in,room ready at 1 pm.. Paid £8 to park in car park opposite overnight. Room clean and comfortable,bathroom a bit small but everything we needed. Only problem was when having a shower the bathroom floor flooded as it seemed the gulley in the floor...

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Helpful?
Thank Megalylibby
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Megalylibby, Thank you for staying with us at Sandman Signature Hotel Newcastle, we appreciate you taking the time to leave a review. I am glad to hear we could check you in earlier than our usual check in time of 3pm and that the process was quick and efficient. It is disappointing to hear you bathroom flooded whilst your...

London, United Kingdom
Reviewed 14 October 2016 via mobile

Very happy with this hotel. Cost us £50 a night which wouldn't get you very far in London. I would expect to pay £150 a night for this in the south. Very nice rooms, big, large waterfall shower on the spacious bathroom. Right next to the stadium if you are up for a game. Walking distance to local bars. Can't...

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Helpful?
1Thank mr_bobby_mules
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear mr_bobby_mules, Thank you for taking the time to review the Sandman Signature Hotel Newcastle, we are delighted to hear you were very happy with your visit and we greatly appreciate all guest feedback. It is lovely to hear you enjoyed staying with us for a special occasion and we hope to welcome you back soon. Kindest Regards, Debbie Guest...

Northumberland, United Kingdom
Reviewed 14 October 2016

A nice modern hotel re-using the old Brewery office block. The rooms are excellent although a little odd having exposed conduit etc. and the air con is too loud to use at night, other than that spot on. The restaurant masquerades as a trendy bar in the evening and can get very busy, but the food is good and breakfasts...

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Helpful?
Thank Hedley W
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Hedley W, Thank you for taking the time to review the Sandman Signature Hotel Newcastle, we are delighted to hear you enjoyed your visit and we greatly appreciate all guest feedback. It is disappointing to hear you experienced some issues with a loud air con unit during your stay. Our maintenance team work hard to ensure all units are...

Reviewed 13 October 2016 via mobile

Check in: we arrived too early and as there were no rooms ready they checked in our cases and we were giving a map and talked through where we were and where we could go to eat to pass the time. Superb service. Rooms: we received a free upgrade to a king suite. It was amazing, I wish we stayed...

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Helpful?
1Thank Carolibe
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Carolibe, Thank you for taking the time to review the Sandman Signature Hotel Newcastle, we are delighted to hear you enjoyed your visit and we greatly appreciate all guest feedback. I am glad to hear the guest service team gave you all the tips on where to go in the city whilst we prepared your room for check in....

Derbyshire, England
Reviewed 13 October 2016 via mobile

Stayed at the sandman signature for 2nights in September. This hotel is perfect in every way from the staff who couldnt do enough for you to the amazing bar/restaurant within the hotel. Room service is a must you just place your order on a card which is in your room and leave it on your door outside. The hotel is...

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Helpful?
Thank angieclay
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear angieclay, Thank you for taking the time to review the Sandman Signature Hotel Newcastle, we are delighted to hear you enjoyed your visit and we greatly appreciate all guest feedback. It is lovely to hear such great comments. Hopefully we will get the opportunity to welcome you back soon. Kindest Regards, Debbie Guest Services Manager

Newcastle upon Tyne, United Kingdom
Reviewed 12 October 2016

I won this nights stay as part of a competition, absolutely fabulous stay with the husband everything first class, great location, room was up to date and spotless. Would definitely stay here again.Room service was excellent and the waterfall shower in room was great. Free bottle of presseco went down well. Thanks once again for an enjoyable stay.

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Helpful?
Thank mrstaylor246
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear mrstaylor246, Thank you for taking the time to review the Sandman Signature Hotel Newcastle, we are delighted to hear you enjoyed your visit and we greatly appreciate all guest feedback. It is great to hear you would definitely stay with us again and we hope to welcome you back to stay with us again soon. Kindest Regards, Debbie Guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sandman Signature Newcastle Hotel sits in the city center of Newcastle, surrounded by key attractions in the city such as the iconic Newcastle United Football Club Stadium, China Town, city center shopping district, Newcastle University, etc. (All this within 5 minutes walking radius) In addition we are just few minutes walk away from the Theatre Royal, the Centre of Life, the city Quayside and a great selection of restaurants and bars to enjoy this vibrant city. ... more   less 

Additional Information about Sandman Signature Newcastle Hotel

Address: Gallowgate, Newcastle upon Tyne NE1 4SD, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $120 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandman Signature Newcastle Hotel 4*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, Travelocity, Agoda, Priceline and Cheap Tickets so you can book your Sandman Signature Newcastle Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#9 Business Hotel in Newcastle upon Tyne
#11 Luxury Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Signature Newcastle Hotel staff and other travellers.
19 questions
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Questions? Get answers from Sandman Signature Newcastle Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor good views”
 of 5 bubbles christony50, 22 Mar 2017 | Read review
“Upper floor quiet room request”
 of 5 bubbles Lynn672013, 21 Mar 2017 | Read review
“Great location, right next to St James' Park, bar can get very busy, esp on match days”
 of 5 bubbles katebrookessmith, 10 Mar 2017 | Read review
“Ask for a suite at the rear of the hotel”
 of 5 bubbles lauram409, 5 Mar 2017 | Read review
“Junior suite is lovely!”
 of 5 bubbles Ekmx, 1 Mar 2017 | Read review
5 of 5