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Traveller (259)
Room & Suite (90)
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent29%
  • Very good33%
  • Average21%
  • Poor10%
  • Terrible7%
Located across from Grand Central Station, the County Hotel is perfect for shopping, sporting and cultural events, and visiting the world-famous Hadrian's Wall. A magnificent Grade II Listed Victorian, the hotel is the ideal base for shopping, concerts and other cultural events, with attractions from Roman remains to the legendary St James' Park within a short drive.
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Property amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Business Centre with Internet Access
Public Wifi
Dry Cleaning
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Room features
Suites
Non-Smoking Rooms
Accessible rooms
Good to know
HOTEL STYLE
Safe
Classic
HOTEL CLASS
Reviews (1,312)
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1,274 results
Traveller rating
369
432
262
123
88
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LanguageEnglish
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369
432
262
123
88
Show reviews that mention
All reviews train station directly opposite the station street noise bottle of prosecco a city centre hotel car park fantastic location bit dated stayed for one night hotel bar buffet style bars and restaurants friday night good nights sleep newcastle earplugs nightlife
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1 - 5 of 1,274 reviews
Reviewed yesterday

Attended for a party and stayed over. The food at the party was lovely which is no easy task on such a large scale. The breakfast was also great, it was self service english, cereal juice and tea/coffee. The room was pleasant but on the...More

Thank Maureen K
Reviewed 3 days ago

We had a Christmas lunch here as part of a group. The food was about average and the staff looked under pressure. It was an enjoyable occasion overall but I'm not sure that I would choose to come back.More

Thank J_Jarndyce
Response from DominicM1620, General Manager at County HotelResponded 2 days ago

Thanks for your review. I am not sure if you had lunch in one of our banqueting suites or in the Restaurant but I am sorry that you found the food only average. On a brighter note though I was pleased you had an enjoyable...More

Reviewed 1 week ago via mobile

The staff at The County Hotel, Hannah on reception and concierge Paul got my visit off to a lovely start, Hannah went above and beyond guiding me with directions to the hotel. Paul, concierge was amazing sorting out my room, their level of customer service...More

Thank CWrightGlasgow
Response from DominicM1620, General Manager at County HotelResponded 1 week ago

Thankyou for posting a review. I am pleased you had a great welcome to the Hotel. I will ensure that both Paul and Hannah are made aware of your kind words, Regards Dominic McVey

Reviewed 1 week ago

We booked this deal through Wowcher, and cracking value it was it too. We arrived late on Friday, coming up after work from London. Super conveniently, it is 10 metres from the train station, the staff were expecting us and had a bottle of bubbly...More

Thank George O
Response from DominicM1620, General Manager at County HotelResponded 1 week ago

Thankyou George for a wonderful review. We are pleased that you had such a great stay and we look forward to welcoming you back in the not too distant future. Regards, Dominic McVey

Reviewed 1 week ago

I cant believe how a hotel could be so uncaring as to the comfort of its older guests.. My wife and I arrived for a short break in Newcastle for a special anniversary. We had requested by telephone the week before that we were allocated...More

Thank Northbriton
Response from DominicM1620, General Manager at County HotelResponded 1 week ago

Thankyou very much for your comprehensive review. I am so sorry that we disappointed you on the room allocated, the delivery of the Prosecco and the maintenance issues that you experienced. I have discussed all the points you raised with the team, all of whom...More

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Questions & Answers
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Stewart064
March 19, 2018|
AnswerShow all 3 answers
Response from bsla | Reviewed this property |
The room we were in was quiet and the lifts are fine they have porters that take your bags to rooms for you
1
Vote
katiewaugh42
February 7, 2018|
AnswerShow all 8 answers
Response from 670carolined | Reviewed this property |
sorry for late reply don't remember no. of room but it was at the front of the hotel
0
Votes
Room Tips
"Ours looked onto car park - and let lots of light in and was quiet."
216georgeo
1 week ago
Read review
"Don't accept at Party season rooms overlooking the station"
Northbriton
1 week ago
Read review
"Modern side of the hotel better sound proofing but back quieter than front."
MLMCooper
Nov. 3, 2018
Read review
"Any rooms not facing a street"
DeniseS514
Oct. 28, 2018
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PRICE RANGE
US$61 - US$168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
county hotel, newcastle hotel newcastle upon tynecounty hotel by thistle newcastlecounty hotel newcastle upon tyne
FORMERLY KNOWN AS
Mercure Newcastle County Hotel
LOCATION
United KingdomEnglandNewcastle upon Tyne
NUMBER OF ROOMS
131
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