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Holiday Inn Express Newcastle City Centre

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Holiday Inn Express Newcastle City Centre
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1,095 Reviews from our TripAdvisor Community

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Showing 1,041: English reviews
East Lothian
Reviewed yesterday NEWvia mobile

This was a one night stay as we were going to see a show in Newcastle. After a bit of a trial by one way system getting to the hotel we parked in the Grainger multi storey car park that is next door. Unusually for a multi (in our experience at any rate!) it is pay and display. The Hi-Ex...

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Helpful?
Thank MamaBobo
UK
Reviewed 2 days ago NEW

Was visiting for a night with a family of three. This hotel delivered exactly what we expected for a Holiday Inn Express, the rooms were clean, the staff welcoming and everything very efficient. The breakfast was I would say slightly better than in some other Holiday Inn Express's I have stayed in (or that maybe because of the way the...

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Thank Johnn123
Stockton-on-Tees, United Kingdom
Reviewed 2 days ago NEWvia mobile

room was spacious with a sofa in what turned it to a bed.which when opened up u couldn't use the table and chairs..we were travelling with a 1 yr old and staff offered us a cot . .staff were extremely helpful and very pleasant.breakfast wasn't as bad as other reviews have said it doesn't provide bacon but there enough things...

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Thank Humphreys B
Liverpool, United Kingdom
Reviewed 3 days ago NEW

The staff were always friendly from the receptionist to the breakfast staff and even the handy man! The room was clean and better than what the pictures showed. The bathroom was lovely and well decorated. The buffet breakfast was excellent with a wide variety of hot and cold food and drink, everything you could want. They even provide free toiletries...

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Thank Miss_Blarke
Manchester
Reviewed 6 days ago NEWvia mobile

This was our 1st stay at a Holiday Inn. Great central location - 10 minutes walk to Quayside and city centre. Across from train station and metro (2 mins) Parking - parking next door £6 a day (£3 Sunday) 8-5pm - free after 5pm. You can pay online in advance. Room - a touch crowded but there were 4 is...

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Thank Lucyjgi
Middlesbrough, United Kingdom
Reviewed 1 week ago via mobile

After family booking this for us due to an awful experience at another hotel. We arrived here to be greeted by friendly staff, Michael on reception was exceptional! The room we were given was actually already occupied but this was not an issue and they gave us another room quickly! The bar prices are reasonable and the free breakfast is...

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Helpful?
Thank jessybear14
Management response:

Dear Valued Guest Thank you for your review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a even better experience. Kind regards Theresa Morrice Guest Services

Reviewed 2 weeks ago

I stayed here for one night with my two children. The hotel has a good central location near the train station, but as other reviewers have pointed out it is noisy. We were on the fifth floor but the noise during the night (it was a Saturday) was annoying. I understand it is in the middle of Newcastle and noise...

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Helpful?
Thank alison p
Management response:

Dear Guest Many thanks for taking the time to write your review. We find as we are right in the City Centre that some of our guests are not used to the sound of the city and prefer complete silence due to maybe living in the country therefore we offer ear plugs as a matter of course. I am sorry...

Southend-on-Sea, United Kingdom
Reviewed 3 weeks ago

Excellent service from staff, very accommodating and professional. Really lovely room. Only gripes are one that can't be helped; location, even 5 floors up it sounded like New York rather than Newcastle outside, with very loud drunken girls screaming at 2 in the morning and police sirens hurtling by. But nothing the hotel can do about that... My second gripe...

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Thank Blarys
Management response:

Dear Valued Guest Thank You for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us...

Brigg, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here for a night out in Newcastle and got it for a really good price. It's in a great location near the station but also hardly a walk from town as well to get back. Definitely recommend if it's cheap and cheerful you're after.

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Helpful?
Thank Hannah D
Management response:

Dear Valued Guest We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Kind regards Theresa Morrice Guest Services

Derby, United Kingdom
Reviewed 3 weeks ago via mobile

When we arrived the lady was so lovely and couldn't fault her, the rooms were nice for the price! When we came back from a night out, the manager was so rude and abrupt and the bouncers were rude not good

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Helpful?
Thank katieMDD
Management response:

Dear Valued Guest Thankyou for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. Kind regards Theresa Morrice...

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Stay in the heart of vibrant Newcastle at the Holiday Inn Express Newcastle City Centre hotel. Located near Newcastle Central Station, our modern hotel is a short stroll from the city centre's cosmopolitan shops, bars and restaurants. Start your day with a choice of hot and cold items at our complimentary breakfast buffet, and ask Holiday Inn Express Newcastle City Centre's friendly front desk staff for tips on sightseeing and getting around the city. Help yourself to tea and coffee during your business event in Holiday Inn Express Newcastle City Centres 2 air-conditioned meeting rooms. Getting to meetings around Newcastle is a breeze thanks to our proximity to the A1 and train and metro services from the station 300 metres away. Our convenient city-centre location, a short walk from historic St Nicholas Cathedral, makes us a good base for sightseeing. Stroll across the sweeping Gateshead Millennium Bridge for a night out in the Arts Quarter's hip bars and restaurants and head to the huge MetroCentre 3 miles away for hundreds more shopping and entertainment options. After a day's sightseeing, unwind over drinks in Holiday Inn Express Newcastle City Centre's contemporary bar, open 24 hours, or catch up on email with our complimentary Wi-Fi. Our helpful staff will be happy to order takeaway food for you to enjoy in the comfort of your modern guest room. Wi-Fi is free for guests who book directly with the hotel. ... more   less 

Additional Information about Holiday Inn Express Newcastle City Centre

Address: Waterloo Square, St James Boulevard, Newcastle upon Tyne NE1 4EU, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $80 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newcastle City Centre 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Holiday Inn Express Newcastle City Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne
Newcastle Upon Tyne Holiday Inn
Hotel Style:
#9 Family Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Newcastle City Centre staff and other travellers.
18 questions
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Weymouth, England
devon
over a year ago
7 months ago

See all questions (18)

Questions? Get answers from Holiday Inn Express Newcastle City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor a good view from the room Also,it was on a quiet side just peaceful and relaxing”
 of 5 bubbles carolbR4523FV, 17 Jan 2017 | Read review
“Not for families at the weekend”
 of 5 bubbles H4946GIrachelh, 2 Nov 2016 | Read review
“Higher floors quieter for outside noise; facing courtyard avoids traffic noise, but has more small hours noises from revellers.”
 of 5 bubbles BobofB, 15 Oct 2016 | Read review
“We were on 4th floor. Wasn't overly noisey for a Friday night.”
 of 5 bubbles katebN8015XS, 3 Oct 2016 | Read review
“Thi higher the better. Some overnight noise from binmen”
 of 5 bubbles Lambretta_man2010, 26 Sep 2016 | Read review
5 of 5