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Holiday Inn Express Newcastle City Centre

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Holiday Inn Express Newcastle City Centre
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1,124 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Newcastle City Centre
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Showing 1,068: English reviews
Norfolk, United Kingdom
Reviewed 4 weeks ago

Stayed here for 2 nights on business, on arrival, check in was fast and efficient just what you want after a long day, allocated a room that was very clean and quite all good, as was yhe breakfast each morning,great central location for exploring Newcastle city centre. Will visit again.

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Helpful?
Thank PaulDare
Management response:

Dear Guest Many thanks for taking the time to write your review it is great to hear that you found check in to be fast and efficient just what you want after a long day. It is fabulous to hear that you would like to visit us again Kind regards Theresa Morrice Guest Services

Aberdeen, Scotland
Reviewed 4 weeks ago via mobile

A decent hotel. The room was a decent size and was spotless. Everything you need for an overnight stay is provided. The bed was very comfy and I had a great sleep. The bathroom was the usual design for HIE, but needed slight maintenance which the staff sorted out. The breakfast was the standard HIE fare, and of a reasonable...

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Helpful?
Thank skottydog
Management response:

Dear Guest Many thanks for writing your very kind guest review it is fabulous to hear you enjoyed your stay. It is especially nice to hear that you found the staff were excellent - probably the friendliest HIE I have ever stayed in. Everybody you passed said hello and chatted, from the reception staff to the housekeepers. This is something...

Doncaster
Reviewed 18 March 2017 via mobile

We stayed here for just 1 night. The hotel is clean and welcoming with a comfy bed. I would have given 5 star rating if it hadn't been for the over priced drinks at the bar and no bacon at the English breakfast buffet.

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Helpful?
Thank Knackerpod
Management response:

Dear Guest Many thanks for taking the time to write your review it is great to hear that you found the hotel clean and welcoming with a comfy bed. Next time you maybe will give us a 5 star rating as next month we are adding bacon and looking at our bar offering Kind regards Theresa Morrice

United Kingdom
Reviewed 17 March 2017

The hotel is right in the city centre, two minutes walk from the Central Station with good rail links, and a direct route to the airport via the Metro. It has parking at a very reasonable daily rate (free overnight), and is well placed, and easy to find. The staff are very friendly, and helpful, and can provide you with...

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Helpful?
Thank Viatori-lasso
Management response:

Dear Guest Many thanks for your comprehensive review regarding your recent stay it is fabulous to hear that you found your bed to be really comfortable and the staff are very friendly, and helpful, and can provide you with information on where to go, where to eat. We hope to welcome you back soon Kind regards Theresa Morrice Guest Services

Derby, UK
Reviewed 16 March 2017 via mobile

I stayed here for two nights whilst in Newcastle on business. The hotel is in a great location for the city centre attractions and has a council owned multi storey car park right next door, charging a very reasonable £6 per 24 hours to leave your car there. The staff were very engaging and helpful, sorting out a few initial...

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Helpful?
1Thank AlanandSally
Management response:

Dear Guest Many thanks for your fabulous comprehensive review of your recent stay it is great to hear the good the bad and the opportunities we have. It is great to hear that you will stay with us again if working here in the future and you will be pleased to hear that we will be serving bacon as of...

Wymondham, United Kingdom
Reviewed 16 March 2017

Stayed Friday - Monday. Hotel is located centrally within walking distance of the city centre, train station and shops. Pay & Display car park next door (£6 for 24 hours). Room on the small side with no chest of drawers and a small hanging area. Shower room nicely finished. 3 great nights sleep in comfortable bed and no noise. Breakfast...

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Helpful?
Thank bigrpc13
Management response:

Thanks for posting a review of your recent stay at Holiday Inn Express. It's great that you found the staff to be polite and friendly - it is also fabulous to hear that you found the bed to be comfortable and with no noise We have noted the issues with the breakfast team being rushed off there feet. Thanks for...

Edinburgh, United Kingdom
Reviewed 13 March 2017

Only a five minute walk from the train station, this central hotel is perfect and great value for money. Very friendly and helpful staff at reception and at breakfast. Very clean room, and breakfast was very acceptable. Highly recommend for a short visit to Newcastle. Jim and Lilian. Edinburgh.

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Helpful?
Thank themanager2016
Management response:

Dear Guest Many thanks for your great review, it is fabulous to hear that you enjoyed our location only 5 minutes from the train station. It is great to hear you found the staff to be Very friendly and helpful. We look forward to seeing you again soon Kind regards Theresa Morrice Guest Services

Reviewed 12 March 2017 via mobile

Great Location Welcoming staff and good customer service. Breakfast staff overrun but copped admirably given the horses post Saturday NUFC match. I'm a fan. Second stay in 6 months and both very good. Will be back. IHG rewards bought the first pint in the lounge.

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Helpful?
Thank Mark C
Management response:

Dear Guest Thank you for taking the time to review your recent stay at the Holiday Inn Express Newcastle City. First let me thank your loyalty to the Hotel and choosing to stay with us again. The team at the Hotel look forward to your next visit and guarantee your stay will be as good as the previous stays. Kind...

newcastle, staffs, england
Reviewed 11 March 2017

We stayed here Sun 5th - Tues 7th March - from the moment of booking via the 0800 reservation tel no we were off to a good start. Also, a small discount was given for being an IHG cardholder.....'every little helps' Upon arrival we were greeted by Derek who was the epitomy of helpful and informative. In fact all staff...

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Helpful?
Thank Mend0
Management response:

Dear Guest Many thanks for your excellent review we are thrilled to hear you enjoyed your stay.It is great to hear you received a discount for being an IHG rewards member and we are especially thrilled to hear that you found Derek to bet he epitomy of helpful and informative along with all staff you came in to contact with...

Reviewed 10 March 2017 via mobile

5mins walk to centre, friendly staff up for a laugh. Must have quality👌. Rooms look like they had been done up recently , clean tidy, for a single bed was quite comfy too which was a bonus! Breakfast was nice enough too. Ideal location for arena and city centre!

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Helpful?
Thank Amanda W
Management response:

Dear Guest Many thanks for taking the time to write your fabulous review it is great to hear that you found our staff to be friendly and up for a laugh. Our rooms have been recently renovated and I am glad to hear that you also enjoyed our new comfy beds. We look forward to seeing you soon Kind regards...

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Stay in the heart of vibrant Newcastle at the Holiday Inn Express Newcastle City Centre hotel. Located near Newcastle Central Station, our modern hotel is a short stroll from the city centre's cosmopolitan shops, bars and restaurants. Start your day right at our Express Start buffet breakfast which is always included and enjoy a choice of both hot and continental items. Ask Holiday Inn Express Newcastle City Centre's friendly front desk staff for tips on sightseeing and getting around the city. Help yourself to tea and coffee during your business event in Holiday Inn Express Newcastle City Centres 2 air-conditioned meeting rooms. Getting to meetings around Newcastle is a breeze thanks to our proximity to the A1 and train and metro services from the station 300 metres away. Our convenient city-centre location, a short walk from historic St Nicholas Cathedral, makes us a good base for sightseeing. Stroll across the sweeping Gateshead Millennium Bridge for a night out in the Arts Quarter's hip bars and restaurants and head to the huge MetroCentre 3 miles away for hundreds more shopping and entertainment options. After a day's sightseeing, unwind over drinks in Holiday Inn Express Newcastle City Centre's contemporary bar, open 24 hours, or catch up on email with our free Wi-Fi. Our helpful staff will be happy to order takeaway food for you to enjoy in the comfort of your modern guest room. Wi-Fi is free for guests who book directly with the hotel. ... more   less 

Additional Information about Holiday Inn Express Newcastle City Centre

Address: Waterloo Square, St James Boulevard, Newcastle upon Tyne NE1 4EU, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $84 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newcastle City Centre 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Holiday Inn Express Newcastle City Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne
Newcastle Upon Tyne Holiday Inn
Hotel Style:
#9 Family Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Newcastle City Centre staff and other travellers.
22 questions
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Questions? Get answers from Holiday Inn Express Newcastle City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lifts in the hotel are by no means as some in other hotels but I always opt for rooms away from them”
Lordlardy, 13 Apr 2017 | Read review
“Request a courtyard facing room.”
bamboo39, 29 Mar 2017 | Read review
“Higher rooms are probably more quiet.”
Viatori-lasso, 17 Mar 2017 | Read review
“ANY - all exactly the same”
Mend0, 11 Mar 2017 | Read review
“we faced the court yard so presume quiter than facing the road”
ToniBillingham, 8 Mar 2017 | Read review
5 of 5