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Crowne Plaza Newcastle - Stephenson Quarter

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Traveller (514)
360
Panoramas (62)
Dining (119)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Crowne Plaza Newcastle Stephenson Quarter; a modern upmarket hotel in the city, located next to the central railway station and Metro, with direct access to Newcastle International airport. St James’ Park, home of Newcastle United Football Club, the Centre for Life, the Metro Radio Arena and the City’s attractions, shops, theatres and nightlife, are all within walking distance. The Quayside, Sage, Tyne Bridge and Baltic Centre for Contemporary Art are also close by. The hotel offers nine state-of-the-art, flexible conference and banqueting rooms with the Stephenson Suite accommodating over 300 people. The Crowne Plaza Newcastle Stephenson Quarter has 251 bedrooms and suites and a Club Lounge. Fresh food is served throughout the day in Hawthorns Brassiere. The Gin Bar is an ideal place to meet or simply unwind with a cocktail or your favourite drink. For those more active, the Mineral House is a luxurious leisure club and spa. Car parking is available next door.
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Property amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Romantic
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
169Restaurantswithin 0.5 km
55Attractionswithin 0.5 km
1,563Reviews
968Photos
44Q+A
100Room tips
Traveller rating
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Popular mentions
We were well impressed with this hotel. Well presented hotel. Our room was spacious and comfortable. Staff were attentive and professional. This hotel was very well locate, just behind the central station. We were there to enjoy a concert at the Arena which was in walking
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We stayed here for my partners birthday, room was fantastic. However, whoever cleaned it wasn’t when we went into the bathroom the toilet had number 2 stains on which wasnt nice to see as you can imagine also 2 items were already missing from mini bar. Was a bit dusty in areas,
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I attended for a wedding in December. Gorgeous function room, wonderful bar & a lot of praise for very friendly knowledgeable staff. I would definitely recommend to people. The hotel is stunning, & well worth the great feedback.
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From we arrived at the Crown Plaza the reception staff were very friendly and extremely helpful in getting us booked in very quickly. Room on fifth floor was excellent with a wall to wall windows looking over the life centre and metro arena. Room was a good size and a great
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Lovely large and clean room, great bar area facilities all topped off with great staff. I received particularly special service from Amanda on night shift who went over and above with my room service. She not only catered to my fussy order but also made it extra special. It is
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Response from GRMNCLSQ, Guest Relations Manager at Crowne Plaza Newcastle - Stephenson Quarter
Responded 1 week ago
Dear Fenton14, I am delighted to see you thoroughly enjoyed your recent stay with us here at the Crowne Plaza Newcastle and that your room was spacious and you liked the hotel facilities. Your comments for Amanda are wonderful to read. She is a fantastic member of our Front Office Nights team and genuinely cares for ensuring our guests are well looked after, well fed and are enjoying their stay. She is delighted to have received your positive comments so on her behalf, a big thank you to you. The whole team here at Crowne Plaza hope we have the pleasure of welcoming you back soon, and Amanda will be on hand to ensure another perfect midnight feast! Warm Regards Adam Lambert Guest Relations Manager
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Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Newcastle - Stephenson Quarter
The Twin Deluxe Room at the Crowne Plaza Newcastle - Stephenson Quarter
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The King Sofa Bed at the Crowne Plaza Newcastle - Stephenson Quarter
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Hi I’m a IHG member what times are the club lounge open thanks
Dear Tracey, Our club lounge is accessible 24/7 for those who book a club room. Complimentary access is available for Spire members but is subject to availability. Complimentary drinks and canapés are served between 5:30 and 7pm daily and there is a free light breakfast of a morning. Warm Regards, Adam Lambert Guest Relations Manager
0 votes
If I am an IHG member do I get early check in and late check out
Dear KarenCountyDurham, Thank you for your question. Complimentary early check in and late check out is subject to availability and is prioritised for members with gold elite status or higher. However if we have rooms available earlier we try and accommodate this for all our guests who require this. Warm Regards, Adam Lambert Guest Relations Manager
1 vote
Is there parking for large vans
I parked in the Stephenson Quarter one but only had a VW Caddy Maxi Life van. That was fine. I would have thought a LWB transit style was not due to turning circles...
0 votes
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Hi has anyone stayed in the deluxe queens room and was it a nice view. Thanks
Hi we stayed in the deluxe queen the window is a big clear window with a view yes
1 vote
Hi. Do any of the rooms have balconies?
Yes only the suites located in the corners of the hotel have balconies.
0 votes
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"walking distance to city centre shops"
"Floor 3 was excellent"
"Ask for room facing away from train tracks if light sleeper"
"Pay extra for club lounge room access"
"The hotel offers quiet floors if you prefer."
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PRICE RANGE
US$77 - US$178 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandNewcastle upon Tyne
NUMBER OF ROOMS
251
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