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Macdonald Swan's Nest Hotel

Traveller (148)
Room & Suite (53)
Dining (4)
About
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Property amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
River View
Quiet
HOTEL CLASS
Location
Full view
95Great for walkers
Grade: 95 out of 100
62Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
Reviews & more
1,973Reviews
189Photos
5Q+A
100Room tips
Traveller rating
  • 573
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  • 429
  • 169
  • 114
Time of year
Traveller type
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  • English
Popular mentions
Pro; *Good location, near town centre. *Rooms are well insulated from noise, there was a construction site next door and with the window shut zero noise penetrated the room. *Good breakfast if it's included in booking, rather overpriced if not. Con; *Dried blood spots on the
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Main aim was to go and see a play I had bought tickets for By chance we chose above hotel But it turned out to be very convenient. Short walk to the RSC. Pub and restaurant alonside hotel Safe carpark and no fuss in hosting a us and our 🐕.
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Had time for a short break 2nd - 4th January. This hotel is in a perfect location for a short walk across Tram Bridge town. Lovely room with all the necessary kettle, hairdryer etc and was very warm considering the time of the year. Had a lovely bathroom and was very quiet -
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Response from James B, General Manager at Macdonald Swan's Nest Hotel
Responded 1 week ago
Dear EssexBetty64, Thank you for your kind comments following your recent stay at Macdonald Swans Nest, I am delighted you have enjoyed your stay. Le Bistrot Pierre manage the food and beverage service on behalf of the hotel both in the restaurant and the pub. However, as General Manager I accept all feedback and I am glad you have enjoyed your meals with them, I will share your comments with them as it is important we work together to ensure our guests receive consistent quality and service. I trust we will have the opportunity to welcome you back in the futre. Kind regards James Bee General Manager
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Stayed here now five times. Great location, parking on site. Lovely breakfast. Refurbished rooms very comfortable. This time we stayed in room 18 which we found noisy as right by main door for car park but apart from that we enjoyed our stay.
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Response from James B, General Manager at Macdonald Swan's Nest Hotel
Responded 1 week ago
Dear b-bungs Thank you for taking the time to post your review following your most recent stay at Macdonald Swans Nest. Feedback is important to us in order to review our service quality and standards. I am delighted to learn you are a regular guest, and will share your comments concerning room 18 with my Maintenance Manager to review what actions we may take. I trust we will have the opportunity to welcome you back to Macdonald Swans Nest in the future. Kind regards James Bee General Manager
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Evening January 3 2019 , Hotel room 64 contained all we needed, but the beautifully decorated large bathroom could not conceal that the in narrow bath shower gave a grotty experience, plus water all over the floor. Climbing in and out was a worry for us oldies. Bags of space
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Response from James B, General Manager at Macdonald Swan's Nest Hotel
Responded 1 week ago
Dear don g Thank you for taking the time to post your review following your recent stay at Macdonald Swans Nest. The hotel has recently completed a refurbishment and I am disappointed to learn we have not met your expectations on this occasion. I appreciate your feedback and I will review your comments and room 64 with my Maintenance Manager. Thank you. Le Bistrot Pierre manage the food and beverage service on behalf of the hotel both in the restaurant and the pub. However, as General Manager I accept all feedback and will review the issues of quality and service with their management team. It is important we work together to ensure our guests receive consistent quality and service. I am sorry this has not been the case during your stay. I will share your comments with them and follow this up. Thank you again for your review, Kind regards James Bee General Manager
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Album Categories
All photosTravellerRoom & SuiteDining
Photo provided by managementMacdonald Swan's Nest Hotel
Photo provided by managementMacdonald Swan's Nest Hotel
SwansNest Viola bed living area
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Do you need to pay extra to use the leisure facilities? Is there a gym and pool?
No. It is included in the price.
0 votes
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Does the hotel provide parking for residents and is there a cost?
Yes it offers residents parking
1 vote
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Do you have a single room adjacent to s double if so what price ?
Hi is it suitable for disabled people please with good accessible bedrooms?
The room we had was only accessible by stairs, no lift. I suggest you call the hotel and ask
0 votes
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What are check-in and check-out times?
"Get a room not overlooking the car park"
"Rooms all seem OK"
"By the river Avon"
"for the money a different hotel"
"Book a Suite, if you can!"
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PRICE RANGE
US$89 - US$200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel macdonald swans nest
LOCATION
United KingdomEnglandStratford-upon-Avon
NUMBER OF ROOMS
72
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