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The White Swan Hotel

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The White Swan Hotel
The White Swan Hotel
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1,413 Reviews from our TripAdvisor Community

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Showing 1,392: English reviews
Swindon, United Kingdom
Reviewed 9 December 2016

Warm welcome at reception. Hotel is centrally placed. Rooms are quite small, but perfectly adequate for a shortish stay. Dining room has a lovely atmosphere - you could almost imagine yourself in the 16th or 17th Centuries. Would stay again.

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Helpful?
1Thank Helen R
Sol_Yepes, General Manager at The White Swan Hotel, responded to this review

Dear Helen R, Thank you for your review. I am pleased to read that you have enjoyed your stay with us. The reception girls are well-known for their warm welcomes--I am glad that you were no exception. All of our rooms are individual in terms of size and décor, and some rooms in the older part of the building tend...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 9 December 2016 via mobile

I have stayed at this hotel on a few occasions. The hotel is very nice and the staff are always helpful and very friendly. It is in a really good location and the food is good. It's a little gem in the centre of Stratford Upon Avon and I look forward to my next visit. Thank you.

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Helpful?
1Thank A TripAdvisor Member
Sol_Yepes, General Manager at The White Swan Hotel, responded to this review

Dear Guest, Thank you for your review. Warms the heart something fierce to read that a guest has enjoyed their stay; more so when we learn that you keep coming back. It means we are doing something right! We look forward to welcoming you again soon. Kind regards, Sol Yepes General Manager

Greater London, United Kingdom
Reviewed 8 December 2016

we stayed at the White Swan while visiting the RSC to see the production of the Tempest for only one night, we would liked to have stayed two nights but hotel was full. We found the hotel to be charming, comfortable, and good value for money. We had a lovely room, with a large modern bathroom, and good tea and...

Review collected in partnership with this hotel
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1Thank emcg2015
Sol_Yepes, General Manager at The White Swan Hotel, responded to this review

Dear emcg2015, Thank you for your review. Our enviable location in the heart of Stratford makes it quite easy to explore the town on foot, or as in your case, be able to go to the theatre quickly. Our staff is highly trained to make sure that each and every stay remains special. The hotel's refurbishment married the old and...

Chateau-d'Oex, Switzerland
Reviewed 8 December 2016

Comfortable hotel in a convenient position for visiting the Shakespeare theatre. Rooms clean and qquiet - we overslept. Excellent breakfast and pre-ordered room service on our return from the theatre was efficient and just what we wanted.

Review collected in partnership with this hotel
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1Thank michaelcL886KT
Sol_Yepes, General Manager at The White Swan Hotel, responded to this review

Dear michaelcL886KT, Thank you for your review. I am pleased to read that you rate your stay quite highly. I agree about the beds--we've had several guests ask us where we got it from as they would like to purchase it for their own homes. We are proud of the service we deliver, and all of our food is made...

Reviewed 7 December 2016 via mobile

Room was basic and tiny, bathroom very cold, sink was too small and hard to use if you don't want to get wet when using it. Overall it way quite new and acceptable. Breakfast ok, not plenty to choose from, and a very small offering in the buffet. A la carte breakfast not bad, average. Has dinner and in contrast...

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Helpful?
Thank Nakama O
Sol_Yepes, General Manager at The White Swan Hotel, responded to this review

Dear Nakama O, Thank you for your review. While I am pleased that you had enjoyed most of your stay, I am a bit bemused that you think that the rooms are too basic. Our standard rooms are designed with comfort and luxury in mind, and all the needs of the modern traveller are catered for. However, I will look...

Leicester, United Kingdom
Reviewed 7 December 2016

Checked out the places to stay in Stratford this place looked like it fitted the bill and it did!! The greeting by reception was first class, they show you where to park your car if you've not been before. The room was spacious and clean, the bathroom was really nice, a great size with a roll top bath!! The room...

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Helpful?
Thank JoeMatrix
Sol_Yepes, General Manager at The White Swan Hotel, responded to this review

Dear JoeMatrix, Thank you for your review. I am pleased to read that you had enjoyed your stay with us and we managed to impress you so much. Our staff has usually received high praise for their service--I am glad that your experience was no exception. As a hotel owned by a brewery, how can we not only showcase the...

Oxford
Reviewed 7 December 2016

The hotel and rooms were just beautiful; we stayed in one of the character rooms, which was charming, comfortable, and had extra touches that really made us feel as though we were pampering ourselves: an amazing copper bathtub, milk for coffee in the fridge, none of the typical scrimping on water, and even a cold bottle of complimentary bitter. And...

Review collected in partnership with this hotel
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1Thank gillianp621
Sol_Yepes, General Manager at The White Swan Hotel, responded to this review

Dear gillianp621, It's lovely to hear that the small touches we have been implementing has been well-received by guests. Thank you so much for your feedback. We like to think that every guest should be made to feel as special as possible--from hello to goodbye. We are certainly good value for money as we deliver anything a resident might need...

Monmouth
Reviewed 6 December 2016

Ok - heard good things about this hotel and while it was nice the bathroom was mouldy and the sink dirty. Not what I expected. Whilst I lay in the bath I could see dirty marks under the sink which had obviously dripoed down and not been wiped. Attention to detail sadly lacking.

Review collected in partnership with this hotel
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Helpful?
Thank 851cathyt
Sol_Yepes, General Manager at The White Swan Hotel, responded to this review

Dear 851cathyt, Thank you for your review. I am sorry to hear that we could have improved on our housekeeping during your stay. I have informed the housekeeping supervisor and staff to look into your issues and I am now updating protocols to make sure that this does not happen again. We are usually proud of how clean the hotel...

Maidenhead
Reviewed 5 December 2016

Visited this hotel on 1st December for 2 nights and wish had stayed longer. From the moment we arrived and was greeted by Natalie (head of reception) knew we had made the right choice. Cannot recommend this hotel enough and will definitely visit again. All the staff were excellent and would have. have loved to stay longer. A 4 star...

Review collected in partnership with this hotel
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1Thank N5086THtinam
Sol_Yepes, General Manager at The White Swan Hotel, responded to this review

Dear N5086THtinam, Thank you for your review. I have passed on your kind commendation to Natalia, who is pleased to have been of service. We are forever espousing our motto of every customer leaves happy, and it leaves me giddy with delight to know that we have succeeded on that score with your stay. We hope to be able to...

Reviewed 5 December 2016 via mobile

In such a beautiful building we had a beautiful room with every little thing thought of but unfortunately poor customer service with inattentive staff ruined the experience. Would not recommend this hotel if you expect good manners & service.

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Helpful?
Thank Marmala
Sol_Yepes, General Manager at The White Swan Hotel, responded to this review

Dear Marmala, Thank you for your review. I am disappointed to read that you felt that the staff could improve on their service. Excellent customer service is at the forefront of everything we do and I am sorry that we have failed in that regard during your stay. I am constantly updating training for staff and feedback such as yours...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
White Swan Hotel
White Swan Hotel
Cuisines: Pub, British, Gastropub, Bar
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel offers luxury accommodation in Stratford-upon-Avon, while crucially maintaining the charm, character and period features of the original building.The White Swan dates back to 1450, making it one of the oldest pubs in Stratford – and the front of the hotel is a cosy, traditional pub, continuing to serve outstanding cask ales and the best pub food in town.Our 41 four star guestrooms, marry traditional, original features with modern conveniences like iPod docks, flatscreen TVs and ensuite bathrooms.One thing not to miss on your visit to this historic Straford-upon-Avon pub is the antique wall painting in one of our front rooms. Commissioned by William Perrott, who owned the building in 1560, the special painting depicts the story of Tobias and the Angel - a subject doubly appropriate for a tavern of that time. ... more   less 

Additional Information about The White Swan Hotel

Address: Rother Street, Stratford-upon-Avon CV37 6NH, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Price Range: $143 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The White Swan Hotel 4*
Number of rooms: 41
Reservation Options:
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Also Known As:
The White Swan Hotel Stratford-Upon-Avon
White Swan Stratford Upon Avon
Hotel Style:
#3 Luxury Hotel in Stratford-upon-Avon
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Questions & Answers

Here's what travellers have asked, with answers from The White Swan Hotel staff and other travellers.
7 questions
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Wakefield, United Kingdom
tass99onhols
7 months ago
over a year ago
Heanor, United Kingdom
over a year ago

See all questions (7)

Questions? Get answers from The White Swan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not the rooms with Cinema's smoking balcony directly outside!”
 of 5 bubbles currentbun_99, 16 Mar 2017 | Read review
“The character rooms are definitely worth the extra...”
 of 5 bubbles louno13, 9 Mar 2017 | Read review
“do not have room 120, Room 111 is ok”
 of 5 bubbles FloWarwickshire, 26 Feb 2017 | Read review
“Parking facilities are a 5min drive away that back onto the Hotel. £15 over/night”
 of 5 bubbles RBJ1981, 20 Feb 2017 | Read review
“We were on the first floor and could hear people above which was not a problem so go for a high floor for less noise.”
 of 5 bubbles corrientes2010, 13 Feb 2017 | Read review
5 of 5