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Crowne Plaza Birmingham City Centre

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Crowne Plaza Birmingham City Centre
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1,874 Reviews from our TripAdvisor Community

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Showing 1,826: English reviews
Winnersh, United Kingdom
Reviewed today NEW

Friendly staff, reasonable rooms a little tired in decor but had everything a traveller needs. Clean and tidy, USB connections, Thank you!. I loved the gym space, enough variety of equipment. Easy access to city centre, shame about the construction works as a little difficult to find your way. I have booked again.

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Helpful?
Thank Ceilia G
Birmingham, United Kingdom
Reviewed 2 days ago NEW

I've stayed at the crowne plaza many times before. In general it is better, cheaper, and less pretentious than the other 4 star hotels nearby such as the Malmaison and Hyatt. Check in was friendly and efficient as it always is but once we got to the floor we were staying on the signs guiding us to our room sent...

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Thank Jaggs81
Cambridge, England
Reviewed 2 days ago NEWvia mobile

Nothing wrong here, staff is pleasant, rooms are clean, bathrooms tidy but small. The restaurant offers plenty of adequate choices at dinner and breakfasts are pretty good. Everything feels quite dark and not much light enters the lobby or rooms. Next door there is a building site where they are driving piles. I expect the new building will steal even...

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Thank bigbirdandgrizzly
Newcastle upon Tyne, United Kingdom
Reviewed 4 days ago NEWvia mobile

I seldom complain about any of ICG hotels so it pains me to write this. I actually arrived without a booking I'd only reserved, forgotten to confirm doh! The receptionist tried to charge me a higher tarrif than an ICG member without asking until I prompted her to reduce it. Next, a blocked sink and broken telephones which I reported...

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Thank thefooddood
Folkestone, United Kingdom
Reviewed 4 days ago NEWvia mobile

I travel a lot and stay in a mix of hotels / accommodation. The Crowne Plaza Birmingham City Centre is always my hotel of choice when I have to come to Birmingham. The staff are always warm, welcoming and friendly. The rooms are big, specious, very clean and comfortable. The food is excellent and reasonably priced for a hotel. The...

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Thank Michael A
Coventry, United Kingdom
Reviewed 4 days ago NEW

Great hotel, staff are really helpful and friendly, rooms are spotless. We where in the club room. The view over the city center is a nice benefit. The club lounge has a nice variety of canapés and drinks soft and alcoholic.me and my partner where presently surprised by the variety. The lady serving was really nice and kind. We felt...

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Thank Angelaandraba06
Worcestershire
Reviewed 1 week ago

This was our first stay at the "Crowne Plaza" and we can't fault our room last night (No.430) - spacious and spotless with two very comfy double beds. One minus point is the bath ... If you're 5'6" (or lower) you can stretch out - otherwise you'll have to sit up to have your soak. The Crowne Plaza is better,...

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Thank CreweAlexForever
Cardiff, United Kingdom
Reviewed 1 week ago

Whenever I fancy a night out in Birmingham or I travel for business the Crown Plaza is my go to hotel. Prices are always competitive and if are a IHG member you get allot of additional benefits. The staff are very friendly and professional. I found they were willing to go above and beyond to ensure I had the very...

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Thank thatboy_mit
Bathgate, United Kingdom
Reviewed 1 week ago

First point was that we had a room only rate when expecting B&B, this should have been clear at the time of booking, it wasn't. Secondly the hotel was surrounded by building work, front and back, this didn't give a great impression, we were not informed at any time of this going on. We weren't offered the opportunity to charge...

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Thank gusngazesdad
Management response:

Dear Angus, Thankyou for staying with us, we cater for thousands of guests a week & very few take the time to let us know about their experience so I thankyou for taking the time to write a review & also for completing our guest survey & also for personally e-mailing us your feedback directly. As already explained we always...

Stone, United Kingdom
Reviewed 1 week ago via mobile

Went to Birmingham with work and stayed at the crowne plaza the hotel was situated in the centre of Birmingham The rooms where clean but getting a bit worn in time of a upgrade Staff where very welcoming and very friendly

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Helpful?
Thank JonA1966

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Birmingham City is a 4 star deluxe property, conveniently located in the heart of Birmingham City Centre. Birmingham New Street Station, The ICC, NIA and new shopping developments are just a short walk away. Events coming soon-Cirque Du Soleil and Dancing on Ice. The hotel has 312 spacious bedrooms with a variety of amenities including en suite facilities, air conditioning, in room dining, satellite TV and refreshment making facilities as standard.A range of flexible food and beverage options are available to guests in our vibrant, contemporary B1 Bar and Restaurant and 24 hour room service, all of which offer creative menus with healthy options to suit all tastes. Overall, the Crowne Plaza Birmingham City offers great quality accommodation and facilities with service to match - we guarantee an enjoyable experience to all our guests! ... more   less 

Additional Information about Crowne Plaza Birmingham City Centre

Address: Holliday Street, Birmingham B1 1HH, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $130 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Birmingham City Centre 4*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Travelocity, Hotels.com and Cheap Tickets so you can book your Crowne Plaza Birmingham City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Birmingham City Centre Hotel Birmingham
Birmingham Crowne Plaza
Hotel Style:
#14 Luxury Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Birmingham City Centre staff and other travellers.
17 questions
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Questions? Get answers from Crowne Plaza Birmingham City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club rooms are worth the extra for club lounge access”
 of 5 bubbles Angelaandraba06, 15 Feb 2017 | Read review
“book an executive room”
 of 5 bubbles richarda761, 5 Feb 2017 | Read review
“Our room on 4th floor fine didn't see any others”
 of 5 bubbles Z115AOjeand, 29 Jan 2017 | Read review
“Don't go by the lifts.”
 of 5 bubbles , 22 Jan 2017 | Read review
“Pay for a Club Room, expensive but worth it”
 of 5 bubbles MrGee1234, 5 Jan 2017 | Read review
5 of 5