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Crowne Plaza Birmingham City Centre

2,193 reviews
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Traveller (408)
Room & Suite (191)
Dining (30)
Overview
  • Excellent31%
  • Very good46%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“the club lounge”(184 reviews)
“pillow menu”(54 reviews)
“car park”(224 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Reviews (2,193)Write a Review
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All reviewsthe club loungepillow menucar parkbooked a club roomcity centrenew street stationtwo double bedsair conbuilding workbroad streetbusiness hotelmail boxgood sizecontinental breakfastbrindley placesaturday nightironing board
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1 - 5 of 2,129 reviews
Reviewed yesterday via mobile

Stayed her a few years ago, was happy then and still happy now. We both love the crown plaza. Friendly check in and our club room was fantastic. Would definitely recommend this hotel and we’ll both be back there shortly

Thank coops77Wolverhampton
Hotel's Favourite
Reviewed 13 January 2018

I had to attend a few business meetings in Birmingham. This hotel was conveniently located and was able to park nearby at the mailbox car park. The car park is a short walk and you can get a 15% discount if you get your token...More

1  Thank WendyMcL13
Response from Surya G, Guest Relations Manager at Crowne Plaza Birmingham City CentreResponded 4 weeks ago

Dear WendyMcL13, Thank you for this detailed feedback. We are glad that your overall stay was comfortable and that you enjoyed the breakfast and service from our reception team. We will share your comments with the teams. I was however disappointed to read about your...More

Reviewed 3 days ago via mobile

I stayed with my grandson the night before we were due to see Paddington Bear at Selfridges. Due to road works finding the hotel and parking was not easy, I should have done more research. The Hotel was great, room roomy and clean with all...More

Thank gray55210
Reviewed 6 days ago via mobile

Stayed 2 nights over the weekend as a base to visit cadbury world and our son who is in Birmingham uni. The hotel is in a great location just 10-15 mins from new street station. Close to The Mailbox shopping centre We had a lovely...More

Thank Keith J
Response from Surya G, Guest Relations Manager at Crowne Plaza Birmingham City CentreResponded 4 days ago

Dear Keith J, Thank you for this amazing feedback. I was delighted to read that you enjoyed your stay and your trip to Birmingham. It is also good to read that you liked the size of the rooms, breakfast and the location of the hotel....More

Reviewed 1 week ago

This is the first time I have stayed at the Crown Plaza in Birmingham. I was immediately impressed with the professional reception team who are efficient and friendly. I found Jaspal, one of the reception team the concierge I believe ,to be particular knowledgeable and...More

Thank MedicGP
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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$87 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Birmingham
#16 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#26 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$87 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Birmingham
#16 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#26 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (408)
Room & Suite (191)
Dining (30)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Em1571
29 October 2017|
Answer
Response from MLM2608 | Reviewed this property |
There is no hair salon in the hotel. However if you use Google maps you can see a good selection close-by with good reviews.
0
Votes
Fam M
20 October 2017|
AnswerShow all 2 answers
Response from DavidSeed3 | Property representative |
Hi Fam, the mailbox charge each time you leave the car park depending on how long you have been parked. We give 15% discount off parking at the mailbox if you get your parking token stamped on reception. Kind Regards David... More
0
Votes
clairebradley05
26 July 2017|
Answer
Response from Alise B | Property representative |
Dear clarebradley05, It is approximately 15 minutes by car from our hotel. Please ask one of our concierge team for more information once you booked in- they are amazing with the directions. Thank you Alise... More
0
Votes
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Room Tips
"All the rooms seemed good."
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"Ask for a high floor facing New Street Station as this will face away from the construction site."
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"All rooms are good"
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"Ask for City view (Town Hall) and high floor"
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