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Hotel ibis Birmingham Centre New Street

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Hotel ibis Birmingham Centre New Street
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1,398 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel ibis Birmingham Centre New Street
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Showing 1,326: English reviews
London, United Kingdom
Level Contributor
118 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 22 January 2015

Not a great stay, took over 20 minutes to check in due to the line and inefficient staff. Room was very small, and hotel near nightclubs and noise travelled. I would not stay in his hotel again, but cheap and central.

Helpful?
Thank Neil R
JoannaGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Neil, Thank you for sharing your feedback with us which I have noted and shared with relevant departments. I would like to apologise for the noise problems you experienced. We are in regular contact both with Arcadian Centre management as well as with the relevant person in Licensing Department of Birmingham Local Policing Unit and I have shared your... More 

Brancaster, United Kingdom
Level Contributor
91 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 January 2015

Not the biggest of rooms but bed was comfortable , just perfect after a day and night out . Room we had was a bit noisy as it overlooked the main rd opposite Chinese restaurants and besides bars and clubs . The hot water system failed so we had no hot water for a shower in the morning , it... More 

Helpful?
Thank Robert V
JoannaGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Robert, Thank you for your review which I was very happy to share with my reception and breakfast teams. I am glad to see that you enjoyed your stay but very sorry to hear that the temporary hot water issue affected the quality of your stay, We look forward to welcoming you back again soon. Kind regards, Joanna General... More 

Northamptonshire, United Kingdom
2 reviews
Reviewed 17 January 2015

For a budget hotel its quite reasonable but the beds have to be the most uncomfortable I have ever slept in, even with the mattress topper. The pillows are like bricks and when I asked for another I was told they are all the same. Probably slept a maximum of 3 hours a night. Wont stay again

Helpful?
Thank wincey57
JoannaGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Sir/ Madam, Thank you for your review. I am very sorry that you did not find our Sweet Bed by ibis comofrtable. Our researchers tried to develop the ultra cosy bed. Its comfort is based on king size recycled-fiber duvet, large size microfibre pillows, high-resistance, multi-zone, multi-density foam mattress that adapts to support each body individually and un slatted... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 January 2015

Average budget hotel. Rooms quite small but the bed is comfy now they have upgraded and very quiet. Staff on check in not great I travel a lot and it took a while and was a bit confusing was told best to pay up front because pre authorisation (which is very normal) is no good was tired could be bothered... More 

Helpful?
2 Thank MJ388
JoannaGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Sir/ Madam, Thank you for your review. I am sorry about any confusion occuring at check-in and the inconvenience ironing room light settings caused you. Shall you stay with us again, please do not hesitate to request iron and ironing board brought to your room. I have shared your positive review with breakfast team. We hope to be able... More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 11 January 2015 via mobile

Upon walking in to the reception you're greeted by a lovely modern reception, once you're given your key and you proceed to the escalator... things change drastically! The rooms are absolutely tiny and very dated... definitely not worth what you pay for! I'd recommend going to the travel lodge which is practically next door.

Helpful?
2 Thank ddsmm
JoannaGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Sir/ Madam, Thank you for your review. While I am pleased that you appreciated the decor of our public areas, I am sorry that the design of our bedrooms did not meet your expectations. Kind regards, Joanna General Manager More 

Travellers are raving about these Birmingham hotels

Bedford, United Kingdom
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 10 January 2015

For a hotel in the city centre there was virtually no noise from outside or elsewhere in the hotel. The rooms are cosy rather than spacious but provide what is needed, including a very comfortable bed. Free wifi is fast and easy to access.

Helpful?
1 Thank 380Roger
JoannaGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Roger, Thank you for your lovely review which we were all very happy to receive. We are glad that you enjoyed your stay with us and found the hotel room quiet. We look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 January 2015 via mobile

Stayed here for a night and found that it served it's purpose, didn't expect more than what it was. Beds very comfy though surprisingly. OK price for the city centre. Used as a base for a night out with friends.

Helpful?
Thank steakman12
JoannaGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Sir/Madam, Thank you for your lovely review which I have shared with hotel team. I am glad that you found the Sweet Bed by ibis comfortable. We look forward to welcoming you back again. Kind regards, Joanna General Manager More 

Hamilton, New Zealand
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 January 2015

Interesting how the hotels within a certain brand can vary. This was in an excellent location but the hotel itself was a bit drab. But to be fair the room was clean and perfectly adequate and the reception area looked good. The whole experience left no impression whatsoever, really. Had to pay to store luggage which was a bit naff.... More 

Helpful?
Thank Diane C
JoannaGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Diane, Thank you for sharing your feedback with us which I have shared with relevant hotel departments. We hope to be able to have opportunity to welcome you back again soon. Kind regards, Joanna General Manager More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
ibis Birmingham Centre New Street offers 159 contemporary bedrooms with air cooling in the heart of the lively Chinese quarter and adjacent to the Arcadian Centre with its various bars and nightclubs. The Chill Bar at the hotel serves snacks 24 hours per day. 3 min walk from the Birmingham central train station(New Street) and Bullring Shopping Centre. Close to the NIA, ICC and easily accessible by train from NEC. 5 conference rooms for up to 200 delegates. The hotel is easily accessible from the M1, M6 and M42 motorways. Limited Car parking spaces at Hotel and also nearby Public car park. ... more   less 

Additional Information about Hotel ibis Birmingham Centre New Street

Address: 21 Ladywell Walk | Arcadian Centre, Birmingham B5 4ST, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $63 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel ibis Birmingham Centre New Street 3*
Number of rooms: 159
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Also Known As:
Ibis Birmingham City Centre Hotel Birmingham
Accor Birmingham City Centre
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles martcully, 29 Nov 2016 | Read review
“we were at the frount of the hotel and the noise was minimal.”
 of 5 bubbles maevemcneill, 16 Nov 2016 | Read review
“Higher floors would be quieter”
 of 5 bubbles samdaisytoby, 10 Nov 2016 | Read review
“best not have a room on the noisy side”
 of 5 bubbles S2622MMtinac, 3 Nov 2016 | Read review
“Choose a room on the top floor (4) at the rear to escape the noise”
 of 5 bubbles Morealle, 15 Oct 2016 | Read review
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