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Holiday Inn Birmingham City Centre

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Holiday Inn Birmingham City Centre
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1,400 Reviews from our TripAdvisor Community

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Showing 1,358: English reviews
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Malvern, United Kingdom
Reviewed 4 days ago NEWvia mobile

We are IHG gold members so use hol inn, staybridge crown plaza etc regularly Hotel lobby and bar recently refurbished and once lifts are all back up and running it should be very good. Staff are very friendly especially reception. We got a good members rate and were upgraded to exec room. Room size and decor was fine, but sadly...

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Helpful?
Thank Sunfold
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Sunfold, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the bathroom conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Joanna Marketing Executive

Reviewed 4 days ago NEWvia mobile

My daughter had bought matinee tickets for the ballet so we decided to make the most of our outing by using Gourmet Society and we're able to enjoy a 50% off offer in their open plan restaurant. It wasn't busy, which is surprising given the range of choices available. It was good friendly service. We shared a Fish Cake starter...

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Helpful?
Thank Jan L
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Jan L, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Sincerely, Joanna Marketing Executive

Reviewed 6 days ago NEWvia mobile

Very easy to find and really close having arrived in Birmingham by train. And city centre very easy to reach. Comfortable hotel and helpful staff. Room seemed conducive for business too with suitable table and connections for pc. Would certainly recommend this hotel.

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Helpful?
Thank Toria111
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Toria111, Thank you for your glowing review. I am always pleased to hear that our guests were impressed with the service as well as the quality of the hotel facilities. I am excited to share your glowing feedback with the entire team also and we look forward to welcoming you back again soon to Holiday Inn Birmingham City Centre....

Reviewed 1 week ago NEWvia mobile

Stayed here last night. Room adequate and large bed. Problem I found was the room was boiling hot, and the air conditioning was turned off. I had to open the windows to cool down. Couldn't sleep because of traffic noise. When I told reception they said it was on winter setting. Well it was a balmy 17 at least. Let...

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Helpful?
Thank Ian D
JoannaObermueller, Marketing Excecutive at Holiday Inn Birmingham City Centre, responded to this review

Dear Ian D, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Joanna Marketing Executive

Leeds, United Kingdom
Reviewed 1 week ago NEWvia mobile

It's been a while since I was last here and the renovation works to the lobby/restaurant are fantastic. The works have made a real difference and were long overdue. The rest of the hotel needs work doing to it but in its current form is perfectly adequate but will need updating to tie-in better with the ground floor improvements. The...

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Helpful?
Thank Alan J
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Alan J, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that your were able to appreciate our new surroundings. We hope to see you again soon. Sincerely, Joanna Marketing Executive

Yorkshire, United Kingdom
Reviewed 1 week ago NEW

Stayed with friends for one night on a shopping and theatre trip. The NCP car park nearby is discounted by the hotel, and when we checked in were offered a discounted breakfast deal - which turned out to be very good value for a comprehensive and very tasty breakfast. Reception happy to keep our bags prior to check in. My...

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Helpful?
1Thank Caroline S
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Caroline S, We ppreciate your feedback. Our location is definitely one of the things we are very proud of about our hotel. We are very lucky to have a property in the heart of Birmingham and a very strategic location that brings our guests just a few steps away from must-see attractions and modern-day conveniences. We hope to see...

Oxfordshire, United Kingdom
Reviewed 1 week ago

If you're after a nice clean and friendly hotel to stay at for a night or two in the city centre of Birmingham (and it really is!) then you must consider this Holiday Inn. This was my third stay but the first since it's renovation. Since their renovation the hotel has a completely new fresh, trendy & modern look to...

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Helpful?
Thank DUpstone90
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear DUpstone90, Thank you for taking the time to review our property, I am happy to hear that you have enjoyed your visit to Birmingham and staying with us. I will be sure to pass your comments on to housekeeping. Hope to see you again soon. Sincerely, Joanna Marketing Executive

Oxford, United Kingdom
Reviewed 1 week ago via mobile

A lovely big room, generally clean with everything though of. They even included a set of ear plugs as the hotel is right on the main party street. The car park was hard to find as the signage could be better but it is so close to the hotel it was worth this drive around the 1 way system. The...

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Helpful?
Thank michelleox2015
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear michelleox2015, Thank you for a wonderful review. It is a pleasure to hear that you have thoroughly enjoyed your stay with us. I am also very happy to know that you were able to appreciate the convenience of our location and liked our new surroundings. We hope to see you again soon. Sincerely, Joanna Marketing Executive

Honiton, United Kingdom
Reviewed 1 week ago

Room was spacious and clean with a large tv, very comfortable. I had dinner in th bar and it was tasteless and a,though the choice of breakfast was good, the food was second rate. Sausage was very poor quality and it was all Luke warm

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Helpful?
Thank Bev C
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Bev C, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna Marketing Executive

Darlington (uk)
Reviewed 1 week ago

This is truly one of the worst Holiday Inns I have stayed in for both service and room standard. Firstly the hotel is located near the city centre but in a rundown area. Parking is a grotty NCP car park to the rear (£20 per day) which has stairwells stinking of urine (and on my second day I was greeted...

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Helpful?
Thank graemeboro
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear graemeboro, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 

Additional Information about Holiday Inn Birmingham City Centre

Address: Smallbrook Queensway | Birmingham City Centre, Birmingham B5 4EW, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $103 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Birmingham City Centre 3*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, IHG and Travelocity so you can book your Holiday Inn Birmingham City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn
Hotel Style:
#22 Business Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#32 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Birmingham City Centre staff and other travellers.
14 questions
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Questions? Get answers from Holiday Inn Birmingham City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any of the executive rooms are well worth the small increase in room rate.”
 of 5 bubbles DUpstone90, 21 Feb 2017 | Read review
“If a light sleeper avoid rooms facing main road”
 of 5 bubbles moiraj327, 10 Feb 2017 | Read review
“Ask for low floor, lifts can be busy”
 of 5 bubbles StanleyBumfluff1, 8 Feb 2017 | Read review
“No comment.”
 of 5 bubbles johnhE356ST, 17 Jan 2017 | Read review
“Higher floor rooms have a better view”
 of 5 bubbles christophersawyer, 30 Dec 2016 | Read review
5 of 5