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Birmingham Marriott Hotel

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Birmingham Marriott Hotel
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800 Reviews from our TripAdvisor Community

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Showing 786: English reviews
Birmingham, United Kingdom
Reviewed yesterday NEWvia mobile

Visited the Spa at the Marriott hotel five ways Birmingham We first had 30 mins in the gym. We then went into the pool jacuzzi and steam room. I can only explain the whole experience as the worst Spa experience that we have ever had. The whole Spa area was very old tired and dirty. It was so noisy in...

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Helpful?
Thank Debbie H
Reviewed 3 days ago NEWvia mobile

Hubby and I received a day here as part of a Christmas gift. I'd say there were a whole heap more con's than pro's: Con's: -Booked back massage was more like 20 mins rather than the stated 30 mins -afternoon tea. .not up to scratch. .stingy on some sandwich fillings...also bread was left out as it wasn't fresh, 3 shots...

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Thank Lena R
West Mids, UK
Reviewed 3 days ago NEWvia mobile

We attended today for a massage at the spa. The staff were very helpful & polite explaining the facilities. We were early for our appointment so we're able to use the leisure facilities first. It was a very relaxing afternoon not too busy making use of the pool steam room & hot tub. All in all the facilities were great...

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Thank 1cheekygirl
Reviewed 1 week ago NEW

Great staff, friendly service at the front desk, and breakfast buffet was excellent. Really enjoyed the stay. Location is on Five Ways, which is pretty close to the city center, and you can walk down Broad St. which is a nice street and full of nice restaurants.

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Thank AL N
Reviewed 1 week ago via mobile

We went there for a leisure day with cream tea. The hotel looks nice from the outside but it's a difference story inside. The spa is old and outdated, the changing room & shower is a bit filthy. Some of the lockers are not working properly. The only good thing about the whole experience was the cream tea. The scones...

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Thank Peggy L
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thank you for your feedback. We have completely deep cleaned the whole facility and I have personally inspected and I can assure you that it is now sparkling. Our reception and gym are all newly renovated and we have new furniture in the pool hall. In the coming year hope to have a refurbishment in our changing rooms. I am...

Newport
Reviewed 1 week ago

Stayed in the Birmingham Marriott from 24th - 28th December for Xmas as my student daughter had a temporary job in a department store in the City. Staff friendly and helpful, Stayed in standard room on 2nd floor with a view of the Costa Coffee building across the way. Room and bathroom were very clean and large, although the decoration...

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Helpful?
Thank MissMunchkin
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thank you for your feedback. In March we are getting new TVs in all the bedrooms which are bigger and better. I take your feedback about the cleanliness in the pool area and we have spent a whole weekend deep cleaning every nook and cranny. I have checked it again this morning and it is clean - but I appreciate...

Yateley, United Kingdom
Reviewed 1 week ago

My wife, daughter and I came up to Birmingham for the weekend to go shopping and see the Christmas market and stayed again at the Marriott. As usual the staff and service is impeccable with an Early Brunch on arrival and Breakfast on the Sunday Morning. Suite was also fantastic - Thank you and see you soon. !!

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Thank MrG1871
Sheffield, United Kingdom
Reviewed 1 week ago

great location to walk into the center of Birmingham, however the was dirty with lots of staining on the roof which was a disappointment as its not one of the cheaper hotels to stay in, the breakfast was good with lots of choices to choose from.

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Thank andrew g
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thank you for your review. We had 2 mini floods just prior to your stay caused by baths being left running which caused the staining to which you refer. We like to get in them to fix prior to our guests but it is very difficult sometimes when we are full and ceilings take time to dry out. We are...

Holbeach, United Kingdom
Reviewed 1 week ago

Once again a wonderful stay at this super property. We had a lovely room on the 5th floor which was really quiet and most comfortable. Breakfast was really good with loads on offer at the various buffet stations. Staff in all areas of the hotel were brilliant. I particular I would like to mention both Aiden and Bradley who were...

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Thank Leemarr_8
Telford, United Kingdom
Reviewed 1 week ago

Stayed two nights in December to go to the Christmas Market and two shows at the Barclaycard Arena. Check-in was efficient, the room was clean, the bathroom was a good size, the bed was a good size, and everything was working. The only thing missing was bottled water, and this took a long time to arrive after requesting it at...

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Thank BobMarshall666

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Birmingham Marriott Hotel demonstrates the four-star reputation through responsive service and comfortable accommodations. All guest rooms have been luxuriously appointed with essential amenities while stationed in the heart of Birmingham. ... more   less 

Additional Information about Birmingham Marriott Hotel

Address: 12 Hagley Road | Five Ways, Birmingham B16 8SJ, England
Region: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Price Range: $126 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Birmingham Marriott Hotel 4*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Marriott, Agoda, Booking.com and Travelocity so you can book your Birmingham Marriott Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Birmingham
Birmingham Marriott
Hotel Style:
#7 Spa Hotel in Birmingham
#11 Business Hotel in Birmingham
#18 Luxury Hotel in Birmingham
#28 Family Hotel in Birmingham
#38 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Birmingham Marriott Hotel staff and other travellers.
16 questions
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Birmingham, United Kingdom
3 months ago
UK
over a year ago

See all questions (16)

Questions? Get answers from Birmingham Marriott Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the 5th floor - great city views and really quiet too!”
 of 5 bubbles Leemarr_8, 3 Jan 2017 | Read review
“Suites are superb!”
 of 5 bubbles moodyblue0611, 27 Dec 2016 | Read review
“Give the Novhotel a visit instead.”
 of 5 bubbles jeffsO22RY, 16 Oct 2016 | Read review
“anything with a 12 in it (112, 212, 312 etc)”
 of 5 bubbles BigConsultantTravel, 19 Sep 2016 | Read review
“413 if you are a member”
 of 5 bubbles monkey170, 13 Sep 2016 | Read review
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