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Copthorne Hotel Birmingham

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Copthorne Hotel Birmingham
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1,625 Reviews from our TripAdvisor Community

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Showing 1,605: English reviews
Wexford, Ireland
Reviewed 2 weeks ago

bang in the centre of Birmingham so close to all the city has to offer, hotel warm and friendly, my room was warm and cosy and spotless and cleaned every day that I stayed five in all, good value for money. recommended.

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Thank j0em90
Rushden, United Kingdom
Reviewed 3 weeks ago

The staff at reception were welcoming and helpful. The room and bathroom were sadly in need of updating the ceiling tiles in the room we stained and moldy, the bathroom was dated. Don't get me wrong the rooms were clean and the bed was comfortable, its just that everything has seen better days.

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Thank dianehale
Witney, United Kingdom
Reviewed 3 weeks ago via mobile

Booked this place for our wedding anniversary and I was so disappointed to say the least! Terrible rooms, dirty showers, breakfast in bed didn't arrive, poor service; no bar staff and really really old hotel in much need for renovation. So disappointed as was really expensive! There is also no proper parking- my car got blocked for hours...

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Helpful?
Thank tashanda
MichaelDSquire, General Manager at Copthorne Hotel Birmingham, responded to this review

Dear tashanda Thank you for your time and efforts in providing us with feedback after you recent stay with us, it is appreciated. My apologies for the fact that you id not enjoy your stay. In our hotel we do have a hotel car park and are fortunate that we can accommodate some cars, many hotels have none. We do...

Reviewed 3 weeks ago

Stayed in the hotel for several days in December 2016. It looked like the hotel knew better times and had not been refreshed since that time. The rooms are relatively small (I am talking about standard double) and, I would say, really "tired". Bathroom leaves the same appearance. Only good thing is more or less deep bath (in comparison with...

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Thank Gleb O
Glasgow, United Kingdom
Reviewed 4 weeks ago

Right, let’s get the bad stuff out of the way first. This hotel is dated. It’s not dirty, it’s not unpleasant, but it is dated. It was probably quite the thing in its day, and in a quirky way I kinda liked it. Check in was quick and efficient, and a room swap was very swiftly carried out after I...

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Helpful?
Thank Chris1922_13
MichaelDSquire, General Manager at Copthorne Hotel Birmingham, responded to this review

Dear Chris1922_13 Thank you for your time and feedback after your recent stay with us, it is appreciated. I would thank you also for your fair observations, we are not the newest hotel in Birmingham, but we do feel the food is good, the welcome warm and friendly and the prices are reasonable. The city centre of Birmingham though is...

Reviewed 4 weeks ago via mobile

Place is very tired, and as mentioned its in the middle of a building site. They should really bite the bullet now and knock it down and start again. Staff were friendly and the bed was good as we had a decent sleep. My recommendation would be to lower the prices and star rating as it currently stands, then people...

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Helpful?
Thank SHoward72
MichaelDSquire, General Manager at Copthorne Hotel Birmingham, responded to this review

Dear SHoward72, Thank you for your time and feedback after your recent stay with us, we appreciate your time. The city centre of Birmingham is undergoing a transformation just now and unfortunately for the hotels, many are affected by these works. We do trust the end result for the city will be well worth it. I will be sure to...

Reviewed 4 weeks ago via mobile

Warm welcome at reception and at the bar . The rooms however are very dated and tired with 4gang extension leads screwed to the wall. Comfortable bed and the room was clean. Bar drink prices very expensive with 2 glasses of Pinot Grigio visiting £19.50 . Food in the restaurant well priced and very tasty although dessert is very average.

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Helpful?
Thank Langstonerdreview
MichaelDSquire, General Manager at Copthorne Hotel Birmingham, responded to this review

Dear Langstonerdreview Thank you for your feedback after your recent visit to the hotel, we appreciate your time. Thank you for your kind words about the warm welcome you received at the hotel, we are working hard on that with our customer training. I will also be sure to tell housekeeping that the room was clean for you and that...

Glasgow, Scotland, United Kingdom
Reviewed 4 weeks ago via mobile

This is 4 star probably 2 at best , terrible Saddam's rooms from the 80s . At present you are living on a building site. Shocking bar service. Don't stay there are really better places local. Stay away.

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Helpful?
Thank Mark854
MichaelDSquire, General Manager at Copthorne Hotel Birmingham, responded to this review

Dear Mark854 Thank you for your time in providing some feedback after your recent stay with us, it is appreciated. At this moment in time most of the city centre of Birmingham is undergoing a transformation with building works occurring everywhere and we along with many other hotels are being affected. My apologies that this affected your stay. Our best...

Wales
Reviewed 12 December 2016 via mobile

Chose this hotel as regularly stay in its sister hotel in London so thought this hotel would be of a similar standard - big mistake! The area is surrounded by industrial building which starts at 7 am and finishes at midnight- includes diggers, drills, etc. On check in I was given a room with a connecting door to a suite....

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Helpful?
Thank ElleMayWales
MichaelDSquire, General Manager at Copthorne Hotel Birmingham, responded to this review

Dear ElleMayWales Thank you for your time and efforts in providing us with some feedback after your recent stay with us, it is appreciated. My apologies we did not get your stay 100% for you. Thank you for your observations though, I will pass them onto the relevant teams for resolution. All the very best to you and your family...

Swansea, United Kingdom
Reviewed 10 December 2016

Booked this hotel to visit the xmas markets for the first time this year, check in was fast and easy and room was very spacious and clean, The hotel car park full sign was out on driveway so had to park in the ncp opposite which is cheaper anyway, this was harder to get to as they had road works...

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Helpful?
Thank 277steve500277
MichaelDSquire, General Manager at Copthorne Hotel Birmingham, responded to this review

Dear 277steve500277, Thank you for your time and kind words of feedback after your recent stay with us, we do appreciate your time. I will be sure to tell the team here. Apologies for our car park being full, the 45 spaces we have soon go. Glad you enjoyed our Bugis St food, it is often well praised for being...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bugis Street Brasserie
Bugis Street Brasserie
Cuisines: Chinese, Asian, Singaporean, Malaysian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Glass-sheathed contemporary mid-rise hotel in the center of Birmingham, adjacent to International Convention Centre. ... more   less 

Additional Information about Copthorne Hotel Birmingham

Address: Paradise Place, Birmingham B3 3HJ, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $74 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Birmingham 4*
Number of rooms: 212
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Also Known As:
Copthorne Birmingham Hotel Birmingham
Birmingham Copthorne Hotel
Hotel Style:
#27 Luxury Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Birmingham staff and other travellers.
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Questions? Get answers from Copthorne Hotel Birmingham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on 2nd floor which was good as it was quiet.”
 of 5 bubbles Phill999535, 12 Jan 2017 | Read review
“We stayed on the 5th floor and had no problems with noise, even though there are extensive road works around the hotel”
 of 5 bubbles dianehale, 24 Dec 2016 | Read review
“Ask for a quiet room”
 of 5 bubbles Chris1922_13, 19 Dec 2016 | Read review
“2nd floor at front was quiet”
 of 5 bubbles 277steve500277, 10 Dec 2016 | Read review
“Opposite side to where the redevelopment is going on”
 of 5 bubbles littlefish979, 9 Dec 2016 | Read review
5 of 5
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