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Hilton Birmingham Metropole Hotel

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton Birmingham Metropole Hotel
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5,090 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

No mistaking this is a very nice hotel. Our room was quite basic, view of a large industrial flat roof, but it was OK. The bafflingly factor for me is the extortionate prices for the extras to the already high price of the room. WiFi for example: £13 for a night of WiFi..? A small plastic bottle of still water...

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Helpful?
Thank Jonathan M
Barrow-in-Furness, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 27 February 2017 via mobile

Stayed 2 nights to attend a show at the NEC, really could not be more convenient, had an executive room with lounge access which was very comfortable. The breakfasts were excellent with the friendly staff working really hard. Check in and out was a dream. Wifi was very fast and reliable, the lounge was well stocked and comfortable.

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Helpful?
1Thank Stevelawson61
About Hotel's Favourite Review
Patrick S, General Manager at Hilton Birmingham Metropole Hotel, responded to this review

Dear Stevelawson61 Thank you for your great review, together with your recommendation to others. It's great to see you had such a good stay and everything met your expectations. Thank you again for your feedback and we look forward to welcoming you back to the hotel soon. Kind regards Patrick Stapleton General Manager

Reviewed 2 days ago NEW

Stayed a couple of times with my wife in as many weeks when we were going to a show and a concert at the Genting Arena at the NEC. On both occasions rooms were good and clean, although on the second stay there was an unpleasant smell occasionally wafting into the room - never worked out whether it was the...

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Thank Rob B
Sevenoaks, United Kingdom
Reviewed 2 days ago NEWvia mobile

There was a time when the name Hilton meant luxury, nowadays it slightly misses the mark. The staff at this hotel were friendly and efficient and the dinner and breakfasts were very good. The rooms felt on the smaller side and were a little shabby. The TV channel choices were poor and the TV itself was poor quality. The bathroom...

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Thank Emma W
Reviewed 3 days ago NEW

Stayed at this hotel last week as attended The Baby Show at the NEC. The hotel itself is massive but when checking in the receptionist provided us with all the information needed on the hotel. We booked a family room and was very impressed with the size of the room and the amenities within the room were as expected. However...

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Thank 471vickyl
Northampton, United Kingdom
Reviewed 3 days ago NEW

This hotel is brilliant for a park & stay. Can't fault it. We ate in the restaurant, and the food was brilliant This wasn't our first stay, and we will be back Have already recommended to friends. Transfer from hotel to airport is seamless.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Sue C
Chorley, United Kingdom
Reviewed 4 days ago NEWvia mobile

Right next door to nec/genting arena-just a few mins walk away. Hotel very busy so a long wait at bar to be expected but buzzing atmosphere. Very spacious and inviting reception. Couple of bars. Room nice.

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Thank junet640
Milton Keynes, United Kingdom
Reviewed 4 days ago NEW

Lovely hotel, drink prices alittle high. great food, had a lovely evening meal and breakfast. Good location which was the main reason our children was at a concert and the walk to the hotel was quick. We would stay again

Review collected in partnership with Hilton Hotels & Resorts
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Thank T7254VAlouiseh
London
Reviewed 4 days ago NEW

Stayed at the Hilton due to an exhibition & this hotel is ideal if you are attending at expo/conference/show at the NEC. Have previously stayed in other hotels in the area but this is by far the best based on location, you can literally walk over to the NEC within 5-10mins. The hotel is very clean, staff were polite, but...

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Helpful?
Thank followthelight
Patrick S, General Manager at Hilton Birmingham Metropole Hotel, responded to this review

Dear followthelight Thank you for taking the time to provide your feedback. We're pleased you had a comfortable stay and delighted you found our team to be polite. We do have a rolling refurbishment programme in place and a number of rooms and public areas have undergone improvement, with more to follow in the future. We hope to welcome you...

Reviewed 4 days ago NEW

All in all, I didn’t have a good experience in this hotel. Being a Hhonours member and having previously checked in online, I found it weird when I arrived earlier than check-in time that I was made to wait for my room for two and a half hours! The receptionist talked like a machine as if she’s memorised lines, having...

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Helpful?
1Thank Kristina G
Patrick S, General Manager at Hilton Birmingham Metropole Hotel, responded to this review

Dear Kristina Thank you for your comments. We regret we failed to meet your expectations on this occasion and would like to reassure you that your feedback has been passed to the relevant manager for review and action with their respective teams. We hope despite any disappointment on this occasion that we may welcome you back at some point in...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Birmingham Metropole is a well-connected and easily accessible Hotel in walking distance to Birmingham International Station linking to Birmingham Airport. Regular complimentary shuttle ensures guests will only be minutes from the airport and railway station. Park & Fly options are available at the hotel. With a great location next to the National Exhibition Centre (NEC) and LG Arena, it is an ideal choice for attending events and fairs and from 2015 attending the Resorts World Complex with Casino, shopping outlets and Cinema. The hotel provides superior leisure facilities onsite with Ocean Rooms Spa, LivingWell Health club featuring Fitness Room, Indoor heated pool, Sauna and Steam room. Food and Beverage Outlets include two restaurants and a 24 hour Lounge Bar, with Room Service available all day long. Free Wifi is available in Public Areas. For those travelling as a family, enjoy dedicated family rooms accommodating 2 adults and 2 children as well as children-friendly amenities and services. Easily accessible by rail, road and air networks , the hotel is at the hub that connects Birmingham International Airport and the International Railway station with the M42, M6 and M40. Birmingham City Centre and Regional attractions such as Warwick Castle, Cadbury World and Stratford-upon-Avon are easily accessible. The hotel is also largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people and an experience team. This is where it all happens. ... more   less 

Additional Information about Hilton Birmingham Metropole Hotel

Address: National Exhibition Centre, Birmingham B40 1PP, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $120 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Birmingham Metropole Hotel 4*
Number of rooms: 794
Reservation Options:
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Also Known As:
Hilton Birmingham Metropole Hotel Birmingham
Birmingham Hilton
Hotel Style:
#9 Spa Hotel in Birmingham
#25 Luxury Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Birmingham Metropole Hotel staff and other travellers.
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6 months ago
Coventry, United Kingdom
9 months ago
London, United Kingdom
north wales

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Questions? Get answers from Hilton Birmingham Metropole Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for family room as bigger”
471vickyl, 26 May 2017 | Read review
“Choose a room at the back of the hotel”
disgrun, 22 May 2017 | Read review
“Pay for room including breakfast”
Jackrob99, 21 May 2017 | Read review
“Try higher floors...”
Saunby, 15 May 2017 | Read review
“Try higher floors”
elvislivesintenerife, 15 May 2017 | Read review
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Prices are for 1 room, 2 adults
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