We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Birmingham Metropole Hotel

Save
Share
Traveller (1088)
Room & Suite (513)
Dining (78)
Overview
  • Excellent24%
  • Very good31%
  • Average23%
  • Poor13%
  • Terrible9%
Travellers talk about
“huge hotel”(63 reviews)
“courtesy bus”(58 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
4 Star accommodation
All hotel details
Additional information
Offers from Hilton Birmingham Metropole Hotel
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Birmingham Metropole Hotel
Special Offer: 25% off* - Summer Sale
Hotel deals
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$81.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Birmingham hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "0706fd966d50474a9f1a32eee97cbb99", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":211158,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32428444],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":8,"year":2018},"checkout":{"day":27,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":81,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"0706fd966d50474a9f1a32eee97cbb99","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":96,"lowestMetaPrice":81,"additionalPartner":false,"highestMetaPriceDisplay":96,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":96,"lowestMetaPrice":81,"highestMetaPriceDisplay":96,"hotelName":"Hilton Birmingham Metropole Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA3MDZmZDk2NmQ1MDQ3NGE5ZjFhMzJlZWU5N2NiYjk5IiwiQUlLIjoiYmEyMTcwYjUxZDhjNDQwMWIzNGI3NDIxMmUxYzQwYzEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "26/08/2018", "checkOut": "27/08/2018", "lowestPrice": "US$81", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32428444":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (5,863)
There are newer reviews for Hilton Birmingham Metropole Hotel
See the most recent reviews
Filter reviews
5,742 results
Traveller rating
1,440
1,656
1,336
753
557
Traveller type
Time of year
LanguageEnglish
More languages
1,440
1,656
1,336
753
557
Show reviews that mention
All reviewsthe executive loungehuge hotelcourtesy busbusy hotelgenting arenaleisure facilitiesvisiting the necstayed here for one nightconventionconcertmotorway
FilterEnglish
Updating list...
1,201 - 1,205 of 5,742 reviews
Reviewed December 2, 2016 via mobile

From beginning to end this hotel didn't fail to disappoint in every way! In fact, that may be a little harsh, the room itself was the only thing that was OK and as expected. I was visiting with colleagues due to an exhibition which was...More

Thank Huss B
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded December 6, 2016

Dear Huss Thank you for taking the time to write your review. I was very sorry to learn of your disappointing experience and I can confirm that your feedback has been shared with the appropriate management for review and action with their teams. We always...More

Reviewed December 1, 2016

The most positive aspect of our experience was that it was close to the NEC and the bed was comfortable. Disabled customers should be advised that if they wish to park in the disabled bays they have to drive to the front of hotel, get...More

Thank Rachel S
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded December 6, 2016

Dear Rachel Thank you for your review. We can advise that signage is clearly displayed upon entrance to the car park, advising guests who require assistance with parking to press the intercom and our Concierge team will be happy to assist. There is no need...More

Reviewed December 1, 2016

I arrived at the front desk and was greeted with a lake view room upgrade which was very welcome. The rooms are clean and comfortable, the executive lounge is open all day but only serves alcohol for 2 or 3hrs finishing at 10pm. The finger...More

Thank Pablo17
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded December 6, 2016

Dear Pablo Thank you for sharing your views following your recent stay. It's good to know that you enjoyed your lake view room and the benefits of our Executive Lounge, which is a very popular place to relax and unwind. We hope we have the...More

Reviewed December 1, 2016

Paper thin walls and gaps round the doors mean this hotel is not intended for a quiet nights sleep. Service is painfully slow when it's busy although the staff individually are great, there just aren't enough of them. Tolerable for a night but terrible for...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Y9402EYdavea
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded December 6, 2016

Dear Y9402EYdavea Thank you for your review. I regret you experienced noise disturbance during your stay and apologise for any delay you experienced due to the hotel being extremely busy. We always aim to serve guests as quickly as possible but appreciate your kind words...More

Reviewed November 30, 2016 via mobile

I had a works conference here and I arrived the evening before to avoid traffic. The evening meal was delicious and the complementary canopies were brilliant. Great facilities, rooms clean and comfortable.More

Thank jwork2016
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded December 6, 2016

Dear jwork2016 Thank you for taking the time to provide your review and your 5 star rating which is much appreciated. We're delighted you had such a great experience and an enjoyable stay. Let's hope we can welcome you back again soon. Kind regards Patrick...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Meeting Rooms
Wheelchair Access
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$89 - US$420 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Birmingham
#28 Luxury Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$89 - US$420 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Birmingham
#28 Luxury Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1088)
Room & Suite (513)
Dining (78)
Pool & Beach (23)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
kerrie s
June 16, 2018|
AnswerShow all 3 answers
Response from KittyGothi | Reviewed this property |
Not legally
0
Votes
Naomi C
May 16, 2018|
AnswerShow all 4 answers
Response from Happyholidayer70 | Reviewed this property |
You can use the spa and pool.... I don’t know what time it opens.They advise you at Reception on check in..You could email them if you want to know before you go.
1
Vote
SuzRobz101
April 5, 2018|
AnswerShow all 5 answers
Response from James M | Reviewed this property |
I stayed in the executive rooms overlooking the water and they were all up to standard
1
Vote
Room Tips
"bear in mind that all rooms- you must use the central lifts/stairs, so if you want less of a walk to the..."
Arramattic
2 million years ago
Read review
"Try to get a room overlooking the Lake. No easy disabled access to the Executive Lounge."
D2989DVgloriab
2 million years ago
Read review
"try to upgrade for bit of extra comfort and room space"
kittykat168973
2 million years ago
Read review
"Buy cigarettes before you get there or they will cost a fortune!!"
offshore09
2 million years ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing