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    Macdonald Burlington Hotel

    Burlington Arcade, Birmingham B2 4JQ, England
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    2017-12-03 2017-12-04
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    Travellers talk about
    “lovely hotel” (133 reviews)
    “train station” (123 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Rooms
    Room Service
    Multilingual Staff
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Dec 3Dec 4
    1 room, 2 adults, 0 children
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    Reviews (3,024)
    There are newer reviews for Macdonald Burlington Hotel
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    11 - 15 of 2,988 reviews

    Reviewed 3 weeks ago

    Stayed here for one night. The hotel is in an excellent location, if arriving by train at New street station, and is an interesting old hotel, full of character. The room was clean and comfortable with a good bed and shower, and quite well noise...More

    Thank DarrenHenman
    Response from Manager_Burlington, General Manager at Macdonald Burlington HotelResponded 2 weeks ago

    Dear DarrenHenman I am delighted overall you enjoyed your stay and thank you for your helpful feedback. I was however extremely disappointed to learn of your experience at breakfast and would like to assure you that this is not reflective of our usual standards. Your...More

    Reviewed 3 weeks ago via mobile

    I stayed here for just one night on a business trip where a group of about 30 of us had an all day meeting at the hotel. The hotel is very conveniently located for anyone arriving to Birmingham by train. I personally drove there but...More

    Thank little_lizzy_s
    Response from Manager_Burlington, General Manager at Macdonald Burlington HotelResponded 2 weeks ago

    Dear little_lizzy_s I am really pleased you enjoyed your stay with us and in particular the comfort of your room and the service you received from the team. Thank you so much for sharing your experience and writing such a positive review! We look forward...More

    Reviewed 3 weeks ago

    spent one night here the staff very kindly kept our luggage on both days to allow us to explore the city with ease, staff were very polite and helpful, room was perfect large, clean very comfy beds and lovely bathroom would recommend staying here when...More

    Thank alipaulwalsall
    Response from Manager_Burlington, General Manager at Macdonald Burlington HotelResponded 3 weeks ago

    Dear alipaulwalsall I was pleased to read that the team looked after you well during your recent stay with us. It is great to know that you would recommend us and our location! We hope to welcome you back soon. Best wishes Chandru Moorthy Operations...More

    Reviewed 3 weeks ago

    This hotel is centrally located for both station and shops which made it ideal for our trip. Décor is becoming a little jaded but it was comfortable enough. The service at breakfast and from the management let this hotel down. Having gone down to breakfast...More

    Thank Suzy3852
    Response from Manager_Burlington, Manager at Macdonald Burlington HotelResponded 2 weeks ago

    Dear Suzy3852 I was disappointed to receive your review and would like to assure you that your breakfast experience is not at all reflective of our usually high standards. I am sorry that you have not been contacted directly. So that I may investigate further...More

    Reviewed 3 weeks ago via mobile

    Lovely hotel , nice service and nice rooms. Very comfy beds and breakfast was tasty too so can't fault it . The location is very handy if you want to be in the centre of shopping area and selfridges. Happy with my stay !

    Thank Paulina S
    Response from Manager_Burlington, General Manager at Macdonald Burlington HotelResponded 3 weeks ago

    Dear Paulina S I am pleased that you enjoyed your recent stay with us and you found your room comfortable! We hope to welcome you back soon. Kind regards Chandru Moorthy Operations Manager

    Awards & Recognition
    GreenLeadersBronze level
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$97 - US$265 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Birmingham
    • #9 Family Hotel in Birmingham
    • #17 Luxury Hotel in Birmingham
    • #19 Romantic Hotel in Birmingham
    • #27 Business Hotel in Birmingham
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 114
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • West Midlands >
    • Birmingham >
    • Ladywood
    • Also Known As
    • Macdonald Burlington Birmingham ,
    • Hotel Macdonald Burlington
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    Traveller (477)
    Room & Suite (144)
    Dining (31)
    Hotel & Grounds (286)
    Bathroom (32)
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    Ask a question
    Questions & Answers
    Hayley S
    24 September 2017|
    AnswerShow all 4 answers
    Response from Ectoplas | Reviewed this property |
    hi there, the hotel is on the main high Street. you will see the Large blue Burlington hotel flag/sign hanging down. it's not in a shopping centre, it just veers in slightly. it is located almost exactly opposite a large... More
    Hayley S
    17 September 2017|
    AnswerShow all 3 answers
    Response from Julie N | Reviewed this property |
    There is an NCP on Hurst street, just the other side of Grand Central/New Street station. The hotel will validate your parking to reduce the car st to only £9 for overnight.
    Joe B
    13 June 2017|
    AnswerShow all 2 answers
    Response from Christine W | Reviewed this property |
    Sorry our room didnt
    Room Tips
    "Go for the best type of room"
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    "Back is wonderfully quiet"
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    "Dont stay here"
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    "Ask for a quiet room and go high"
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