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Norfolk Hotel

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Traveller (417)
Room & Suite (162)
Business Centre & Event Rooms (4)
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Overview
  • Excellent3%
  • Very good7%
  • Average6%
  • Poor9%
  • Terrible75%
12 Mar 2018
“Staff opened bedroom door without knocking”
12 Mar 2018
“Oh, My, God!!!!! ”
Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Bar/Lounge
Breakfast included
3 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (598)
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201 - 205 of 591 reviews
Reviewed 2 August 2015

Rooms 148 and 244. Tired, dirty carpet - Not been hoovered in such a long time. Fridge wasn't working in the room. Beds were sunken and walls were dirty. Holes in the walls and door handles hanging off the bathroom door. Mould in the bathroom....More

3  Thank LizRoe
Reviewed 2 August 2015

As this is my one and i hope my only experience in this hotel whilst it under goes a much much needed facelift, The Norfolk presently does not live up to it's good worldwide name, on arrival Iwas kept waiting over 25minutes whilst ( I...More

2  Thank swarve247
Reviewed 27 July 2015

Carpet was filthy, room was dirty, we had a chest of drawers with three drawers, the top one was missing, the second one was just a drawer front and the third had no bottom, so unable to use even if I wanted too. Bed was...More

Thank tv61
Reviewed 21 July 2015 via mobile

It gives me great pleasure to write this bad review and to also add to the gallery of this awful hotel. The other reviews pretty much sum up my recent experience at the hotel (just goes to show they have no intention of making improvements....More

Thank DaughterofaKing
Reviewed 16 July 2015 via mobile

So I made a booking online Im not from Birmingham so I didn't really no my way around I made a reservation at smithys on Hagley Road so I got to smithys 415 Hagley Road to say I needed to go to Norfolk hotel half...More

Thank Gemma B
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$44 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$44 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (417)
Room & Suite (162)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Do not book, the rooms are terrible!"
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"All the rooms are perfet"
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"Don't stay here"
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"Don't stay here for God's sake"
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