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Travelodge Birmingham Frankley M5 Southbound

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Travelodge Birmingham Frankley M5 Southbound
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128 Reviews from our TripAdvisor Community

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Showing 127: English reviews
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Market Rasen, United Kingdom
Reviewed 1 week ago

The room first of all was fantastically priced, for 2 of us it was £75 for 2 nights, they have late check in available which was brilliant for us, you also didn't have to check out until 12pm which meant no rushing around first thing in a morning trying to make sure you have everything. The bed was kingsize and...

Review collected in partnership with Travelodge
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Thank alicewilks1992
Helston, United Kingdom
Reviewed 1 week ago

Very comfortable stay at this travelodge. Used to break up long journey. Molly the receptionist was very friendly and helpful. Noting was too much trouble for her. Price was very competitive. Will stay here again.

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Thank andyhill182017
Birmingham
Reviewed 2 weeks ago

During my stay at travelodge Frankley, I had booked a late check out for the following day and sadly on 4 different occasions members of the hotel staff just entered the room!! I was extremely upset by this as I was fast asleep at times people had entered and woken me up! I do not expect to pay for late...

Review collected in partnership with Travelodge
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Thank alexandrasanz90
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

Thank you for submitting your review of our Birmingham Frankley M5 Southbound Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website with your review so our customer service team can investigate your visit with the hotel. Thank you again for...

Preston, United Kingdom
Reviewed 2 weeks ago

dont waste your money on the wifi you wont beable to connect , besides that ,rooms beds all ok for a stopover ,40 mins from birmingham airport . no motrway noise easy parking . there were 3 of use yet only tea/ coffee for 2

Review collected in partnership with Travelodge
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Thank mikedawnlaura
Cornwall, United Kingdom
Reviewed 2 weeks ago

This is an excellent Travelodge -- clean, well organised, friendly staff, you get what you see. And the price was excellent (£41). The only complaint I have is that the WiFi is very poor. It's far too slow -- to slow to "talk" to my job's exchange server.

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Thank MHBiker
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

We fully appreciate that you have taken the time to leave your comments regarding your stay at Birmingham Frankley M5 Southbound Travelodge. We're so sorry to hear you experienced WiFi connectivity issues on your recent stay with us. In such instances we would suggest this is reported to the reception team to enable them to report this to Arqiva and...

Reviewed 3 weeks ago via mobile

We booked last minute, and got this hotel fairly cheap. The room was clean and well presented, and the bed was comfortable. I was disappointed that the only breakfast you could purchase was in a bag, and it didn't even consist of any hot food, or cereal. We asked for an iron and an ironing board, but we were only...

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Thank Dominique D
TravelodgeUK, Shannon from the Social Media Team. at Travelodge Birmingham Frankley M5 Southbound, responded to this review

Many thanks for submitting your review. We understand that your overall experience was not to the exceptional standard we strive for and we do apologise for this. We can assure you we will be passing on your valuable feedback directly to our colleagues in our hotel to enable us to improve the service we offer. Thank you again for your...

England, United Kingdom
Reviewed 4 weeks ago

This hotel is pretty much average for a low price stay, okay for an overnighter but not somewhere I'd like to stay for a few days. It's clean but feels slightly grubby in places as the sofa bed was marked. A short walk across the carpark and you've got the services with different food options. About 10/15 minutes drive from...

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Thank xXholidayloverXx
TravelodgeUK, Shannon from the Social Media Team. at Travelodge Birmingham Frankley M5 Southbound, responded to this review

We would like to thank you for taking the time to share your experience. We are so pleased to hear that you were happy with the location of the Hotel and that your overall experience was a positive one. Your feedback is invaluable and a copy of your comments will be passed to the Hotel Manager. Thank you once again...

New York City, New York
Reviewed 16 January 2017

The room was clean and overall fine for the cheap price. Staff were friendly. Internet did not work AT ALL! I'd paid in advance. The girl on reception said sorry - it never works. Told me I'd be refunded the cost. I never was.

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Thank james S
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

Thank you for submitting your review of our Birmingham Frankley M5 Southbound Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website with your review so our customer service team can investigate your visit with the hotel. Thank you again for...

Plymouth, United Kingdom
Reviewed 15 January 2017 via mobile

Overnight stopover on way to Birmingham .first impression good usual travel lodge layout inside very clean and staff very friendly .room was clean and neat .hotel is in a service station but is far enough away so is very quiet ideal if taking children.wifi needs to be improved would stay there again

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Thank Lumpy100
TravelodgeUK, Niki from The Social Media Team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

Thank you for this review. It is a real pleasure for us to see our efforts being appreciated by valued guests such as yourself. We strive to provide a positive experience so it's great you found your room to be clean and the staff to be very friendly during your stay. Thank you for taking the time to provide feedback...

Hertfordshire
Reviewed 12 January 2017 via mobile

We stayed here for two nights so we could see friends and visit the German market. We had a family room and it was clean and comfortable and reasonably priced. Despite being next to the M5 it was pretty quiet too. I think my only negative is that the local services don't do breakfast. I know the Northbound side does...

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Thank KayeH1965
TravelodgeUK, Remy from the Social Media Team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

Thank you for submitting your review. We pride ourselves in offering stays in convenient locations and we are pleased to see that we were able to provide you with a great stay in a location that was ideal for your trip to Birmingham. Feedback such as yours is invaluable and we will ensure the hotel receives a copy of your...

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking

Additional Information about Travelodge Birmingham Frankley M5 Southbound

Address: Frankley Motorway Services Illey Lane, Birmingham B32 4AR, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $55 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Birmingham Frankley M5 Southbound 2*
Number of rooms: 45
Also Known As:
Travelodge Frankley m5 Southbound Hotel Birmingham
Travelodge Hotel Birmingham
Travelodge Birmingham
Travel Lodge Birmingham
Birmingham Travel Lodge
Birmingham Travelodge
Hotel Style:
#6 Best Value Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Birmingham Frankley M5 Southbound staff and other travellers.
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Questions? Get answers from Travelodge Birmingham Frankley M5 Southbound staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“even motorway side rooms are quiet.”
 of 5 bubbles potteringaround2015, 2 Jan 2017 | Read review
“rooms facing the car park are very quiet and do not get any m5 noise”
 of 5 bubbles martinbR1888CW, 22 Dec 2016 | Read review
“Rooms facing car park further from motorway so probably quieter”
 of 5 bubbles lenkalass, 21 Oct 2016 | Read review
“Free wifi is only 30 minutes.”
 of 5 bubbles gma5018142, 16 Jul 2016 | Read review
“Ask for a room at the quieter car park side”
 of 5 bubbles Lyn_T149, 7 Jul 2016 | Read review
5 of 5