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Travelodge Birmingham Frankley M5 Southbound

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Travelodge Birmingham Frankley M5 Southbound
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110 Reviews from our TripAdvisor Community

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There are newer reviews for Travelodge Birmingham Frankley M5 Southbound
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Showing 109: English reviews
Airdrie, United Kingdom
Reviewed 16 August 2016

Spotless room, very peaceful and very helpful staff. Stayed here en-route from Scotland to Devon and the staff had drawn the curtains to keep the room cool. Booked and paid for in advance two rooms at £29 per room. Had to ask for help with a few things with regards to my 89 year old father. Staff could not have...

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Helpful?
Thank Corryfam
Tipperary, Ireland
Reviewed 15 August 2016 via mobile

Stayed at this hotel, with family, for 6 nights at a cost of £500 for 2 rooms. Not worth the price. Firstly, I'll mention the positives: close to the motorway, small hotel, plenty of hot water, good choice of TV channels. Negatives: We should have been informed we would be sharing the hotel with homeless families, practically non-existent WiFi, no...

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Thank cailinrua1977
TravelodgeUK, Niki from The Social Media Team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

Thank you for sharing your experience. We apologise that you were disappointed with your stay overall as we strive to deliver an enjoyable stay to all of our guests. It’s so important to us that staff provide a level of high service to our guests so we are sorry to learn that this was not delivered on this occasion. Feedback...

Cambridge, United Kingdom
Reviewed 14 August 2016

Arrived to a helpful lady on reception, room was very clean and clean comfy beds. After our first night the bed we went out to Cadburys world which is very near this Travelodge, We returned to beds made more tea and coffee. We went for breakfast at Sainsburys near by as no breakfast at this Travelodge. All staff said hello...

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Thank Jennie B
Reviewed 14 August 2016

I stayed here for six nights with family. The rooms were very small and cramped. I stayed in the room with my three brothers. There was barely room to turn around and the bathroom was even smaller. The beds were uncomfortable. Unfortunately I was landed with a small single bed and I could feel the springs when I lay upon...

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Helpful?
Thank DonnaMarieAva
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

Thank you for your review of our Birmingham Frankley M5 Southbound Travelodge and taking the time to share your experience with us. We're really sorry to learn of your disappointment with your overall stay. We want our customers to enjoy their experience in our hotels so we are sorry to learn that you did not receive our high standard of...

Reviewed 13 August 2016 via mobile

Very good service.friendly helpful staff and I will be back in the future if we get the chance to get a bit of time to meet up again soon. The hotel is located in the UK and offering a range of services including any attachments for the entire time you are here. All ammonites are a 2minute walk.oryou can order...

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Thank Darren W
Lichfield, United Kingdom
Reviewed 30 July 2016

We stay here at least once a week and have always been happy. The staff are really helpful and if something is not quite right they get it sorted straight away. Nothing is too much trouble for them.Wendy and all of the team are very conscience.

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Thank janet c
Stourbridge
Reviewed 21 July 2016 via mobile

My partner and I stayed here Sunday 17th july. Pleasant receptionist and very helpful. Our room was a lovely size and clean. Tea making facilities included and a fan which came in very handy. 4/5 would definitely stay again. Thanks

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Thank Natasha H
TravelodgeUK, Shannon from the Social Media Team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

Thank you for your review. We are so pleased to learn that your stay was overall positive. Feedback is invaluable and a copy of your comments have been forwarded to the Hotel Manager. Thank you again for your review and we hope to see you again soon.

A TripAdvisor Member
2 reviews
Reviewed 19 July 2016 via mobile

The only pro was that the hotel staff were absolutely lovely, can not fault them at all. However, the room was beyond roasting, myself and the kids slept on top of the covers all night and still struggled to sleep. The family upstairs (who, by the looks of it, are temporarily housed there) we're so noisy that for the first...

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Thank A TripAdvisor Member
Norwich, United Kingdom
Reviewed 16 July 2016

Very conveniently situated Travelodge that we have been to before, as relatives live nearby. Always very clean and comfortable rooms. Great value for money £80 for three nights, sun-tues. Staff always very friendly and helpful. The only drawback, which was no fault of the hotel, was that we had children in the room above and their running about in the...

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Thank ZaksAngel
TravelodgeUK, Adele from The Social Media Team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

We're pleased to learn you found the location of our Birmingham Frankley M5 Southbound Travelodge ideal for your needs of visiting the local area and visiting relatives, furthermore we would like to sincerely thank you for sharing your positive experience with us. It is the utmost importance to us that our guests find our hotels to be in useful locations,...

Edinburgh, United Kingdom
Reviewed 16 July 2016

This has to be one of the nicest travelodges I've stayed in. Room was spotless, beds and pillows comfy and the shower was fab. The staff were lovely. Only reason i haven't given 5 stars is I had paid for wifi and we couldn't get it to work for very long.

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Thank gma5018142
TravelodgeUK, Nicolas from the Social Media team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

Thank you for sharing your experience. Feedback is really important to us and detailed comments like yours will help us in improving our services. We will ensure our hotel team receive a copy of your review and we are really pleased that you enjoyed the cleanliness and comfort of your room and that you received a high level of service...

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking

Additional Information about Travelodge Birmingham Frankley M5 Southbound

Address: Frankley Motorway Services Illey Lane, Birmingham B32 4AR, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $54 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Travelodge Birmingham Frankley M5 Southbound 1.5*
Number of rooms: 45
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Also Known As:
Travelodge Frankley m5 Southbound Hotel Birmingham
Travelodge Hotel Birmingham
Travel Lodge Birmingham
Travelodge Birmingham
Birmingham Travel Lodge
Birmingham Travelodge
Hotel Style:
#6 Best Value Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Birmingham Frankley M5 Southbound staff and other travellers.
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Questions? Get answers from Travelodge Birmingham Frankley M5 Southbound staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing car park further from motorway so probably quieter”
 of 5 bubbles lenkalass, 21 Oct 2016 | Read review
“Free wifi is only 30 minutes.”
 of 5 bubbles gma5018142, 16 Jul 2016 | Read review
“Ask for a room at the quieter car park side”
 of 5 bubbles Lyn_T149, 7 Jul 2016 | Read review
“Car park side of building probably quieter than motorway side.”
 of 5 bubbles lmb723, 5 Apr 2016 | Read review
“only stayed in room 213 no idea what other rooms are like”
 of 5 bubbles johnmitchell814, 27 Mar 2016 | Read review
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