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Holiday Inn Birmingham Airport

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Holiday Inn Birmingham Airport
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1,450 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Birmingham Airport
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Showing 1,409: English reviews
Mansfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2015

My complaint to the manager! I write to complain in the strongest terms about our experience at the Holiday Inn at Birmingham airport on the night of 29/08/15. We had booked one nights accommodation and parking for our holiday. It was only when we say your display in reception that we discovered that your "free" shuttle bus did not run... More 

Helpful?
1 Thank roachpaul
IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear roachpaul, Thank you for writing a review on your recent stay with us. It is unfortunate that issues with the airport shuttle hours and staff service prevented you from fully enjoying your stay. We sincerely apologize for any inconvenience these aspects have caused. We’d like to obtain some additional details regarding your experience, so we have sent you a... More 

Chapel Hill, North Carolina
Level Contributor
154 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 12 September 2015

The check-in staff were efficient and helpful. I stayed in a spacious room with a huge, comfortable bed; the pillows were labeled so you could select either hard or soft - a nice touch. The carpet harboured a couple of stains - so a failing grade on the bare feet test - but otherwise everything was clean. The room was... More 

Helpful?
Thank PhantomTourist
Sheffield, United Kingdom
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 12 September 2015

Got a great deal for 8 day's parking and overnight stay before our flight to France. The twin room was clean, spacious and very comfortable. I really like that Holiday Inn provide a choice of pillows (soft/firm). Our deal included breakfast which was a buffet of cold choices, cereal, yogurts, cold meat and cheeses, fresh fruit etc, all the hot... More 

Helpful?
Thank Trixie772
Christchurch, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 September 2015 via mobile

We stayed here for one night whilst visiting an exhibition at the NEC. Staff very pleasant on arrival. Room clean and tidy and everything functioned, which was a bonus. Disappointed that breakfast had not been included as expected but that was not the fault of the hotel, more the booking line. Would be happy to stay there again .

Helpful?
Thank Mick M
Bray-on-Thames, United Kingdom
Level Contributor
263 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 310 helpful votes
Reviewed 8 September 2015 via mobile

The hotel itself is OK and decent value for money. The restaurant is very slow but it was a single member of staff that really let the hotel down. The female with a European accent and dyed blonde hair should really not be allowed to serve customers. She made it quite clear that serving a round if drinks was inconveniencing... More 

Helpful?
1 Thank JonnersB
IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear JonnersB, Thank you for sharing your experience online. We appreciate you choosing our hotel during your recent business travel. I would like to sincerely apologize for the inconveniences that occurred during your stay most especially with the mishaps in the service received from our staff. I have taken note of your valuable feedback, this will be forwarded to management... More 

Travellers are raving about these Birmingham hotels

Indore, India
2 reviews
Reviewed 8 September 2015

Decent Hotel. Good for stay for NEC. Avoid staying at Ground Floor (Basement) as might get suffocated. They put same breakfast 3-4 items everyday. Have free shuttle & interestingly Free Pressing. WIFI speed is Good. A decent try for NEC, Airport & Train Station but away from Birmingham Town.

Helpful?
Thank ANKIT A
IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear ANKIT A, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about the internet service. However, we’re sorry we fell below your expectation regarding the breakfast selection which was unacceptable. We will... More 

Lincolnshire, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 September 2015

Have stayed here before but all the staff seem to have changed and the room I stayed in had been renewed. Even though this is a airport hotel I found the staff very friendly and all of the rooms and facilities clean and welcoming. Breakfast was good and unrushed. Reception staff were excellent especially Emily Baker who seemed to add... More 

Helpful?
Thank richard1592015
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 September 2015 via mobile

We used the services of this hotel for parking and a stop over after returning from holiday. We had a family suite which was beautifully presented with plenty of space for us all. The bathroom was stunning which is always nice to see. The staff were exceptional and made us very welcome both when checking the car in at the... More 

Helpful?
Thank Paul M
UK
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 7 September 2015

Stayed here in advance of early departure flight and a late return flight. The staff were efficient and the rooms stylish and very clean (executive and queen standard rooms). We got an upgrade on the second night. Breakfast is great. Marco's restaurant exceeded our expectations as we have visited the town centre Nottingham branch whose value for money is quite... More 

Helpful?
Thank jonathanhf
Birkenhead, United Kingdom
Level Contributor
279 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 7 September 2015 via mobile

The rooms are ok, as are the public rooms. Most of the staff are more than just helpful. But the place makes a lot of mistakes. We were on a deal that includes free parking - and it took a lot of trouble to avoid my friend being charged. You ask for fresh milk to replace those horrible long life... More 

Helpful?
Thank David S
IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear David S, Thank you for taking the time in posting a review about our property on TripAdvisor. Our hotel's goal is to provide our guests with the highest quality services and facilities and it is good to know that you found our rooms and staff service to your liking. However, we apologize for any inconvenience your restaurant experience may... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Birmingham Airport Hotel is located just minutes from Jct 6 of the M42, & is only 1.5 mile from Birmingham International Airport & Birmingham International Train Station with easy access to the revitalized Birmingham city centre.The hotel enjoys close proximity (1.5 mile) to National Exhibition Centre (NEC).Holiday Inn Birmingham Airport is a contemporary upscale hotel which offers modern bedrooms with High Speed Internet Access,and Wifi in public areas and conference rooms. The hotel offers a wide range of conference and meeting facilities that can accommodate up to 170 people.With a wide range of food experiences, light modern dishes from The Flight Bar and a fine dining experience in The Grill Room Restaurant created by award winning Chef 'Marcus Renzi'. Alternativley treat yourself to our In Room Dining available 24 hrs a day.Holiday Inn Birmingham Airport offers Airport Parking both onsite and offsite at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Go packages which include one night's accommodation and car parking for up to 15 days with airport transfers. ... more   less 

Additional Information about Holiday Inn Birmingham Airport

Address: 1270 Coventry Road, Birmingham B25 8BS, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $67 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Birmingham Airport 3*
Number of rooms: 239
Reservation Options:
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Also Known As:
Holiday Inn Birmingham Airport Hotel Birmingham
Birmingham Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Birmingham Airport staff and other travellers.
10 questions
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Western Australia
over a year ago
Caerphilly, United Kingdom
over a year ago
25 days ago
11 months ago

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Questions? Get answers from Holiday Inn Birmingham Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else!!!”
 of 5 bubbles Eamon131, 4 Dec 2016 | Read review
“Do not accept Room 101”
  • View from Room 101
  • Grotty Shower Head in Room 101
 of 5 bubbles paulhazelgrave, 1 Dec 2016 | Read review
“Lower ground floor is colder than other levels.”
 of 5 bubbles Vetitas, 28 Nov 2016 | Read review
“get an upper floor”
 of 5 bubbles Malcolm024, 24 Nov 2016 | Read review
“Stay here only if absolutely nessessary”
 of 5 bubbles 3fatblokes, 23 Nov 2016 | Read review
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