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Malmaison Birmingham

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Malmaison Birmingham
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2,127 Reviews from our TripAdvisor Community

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There are newer reviews for Malmaison Birmingham
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Showing 2,111: English reviews
Reviewed 1 week ago via mobile

Beautiful hotel, very clean and comfortable bed. Customer service is great. The hotel bar was lovely and even got two complimentary drinks as it was my birthday. Would certainly be stopping here again. Great location for shopping, food and drinks.

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Helpful?
Thank kimbo_pab
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear kimbo_pab, Thank you for this great 5* review of your stay with Malmaisom Birmingham. It was really nice to read your comments & I will be sure that the team are thanked for making your stay enjoyable. I hope that you will be a regular visitor to us here at Malmaison Birmingham. Very best regards, Damian

west midlands
Reviewed 1 week ago

My wife and I stayed here for one night on a bed, breakfast and Prosecco offer. The hotel is well located in the mailbox about a ten minute walk from The Bullring. We parked on a nearby NCP car park which only cost £4.95, substantially cheaper than The Mailbox car park! The hotel was brilliant, the room was spacious and...

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Helpful?
Thank dixiewestmids
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear dixiewestmids, Thank you for the fantastic 5* review of your stay with us at Malmaison Birmingham & for taking the time to share this. It is always nice to read that our guests enjoyed their stay & I am really pleased that we got things right for you. We are looking forward to welcome you back ! Very best...

Birmingham, United Kingdom
Reviewed 1 week ago

I went there for a drink, reception were very polite and welcoming, the bar has a great atmosphere and nice drinks. Bar staff wasn't so experienced but they were trying their best. There was also a nice balcony. Thank you.

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Helpful?
Thank Ackler
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Ackler, Thanks for taking the time to post your review of your 5* experience with us on TripAdvisor. I am pleased that we got things right for you and I hope that you will be a regular visitor to us here at Malmaison Birmingham. Very best regards Damian

London, United Kingdom
Reviewed 1 week ago

I woke up at 3am to the sound of drunken shouting and singing from the room next door. Sounded like a group of men were having a karaoke party. They belted out classics such as Sweet Caroline and Let It Go from Frozen. I tried to ignore it at first and go back to bed but finally decided to call...

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Thank QPintyo123
London
Reviewed 1 week ago via mobile

I stayed here on Saturday 25 Feb for one night. On arrival I caused chaos by losing my ring down the plug hole of the ladies' loos by reception as I left it by the sink and the hand drier blew it off the counter and down the sink. I reported it to reception immediately who were really helpful and...

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Helpful?
Thank 1981Loveholidays
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear 1981Loveholidays, Thank you for the 5* review ! I am very glad to see that we have provided a fantastic service and that we have found your ring. Our team here work hard to ensure all our guests have a comfortable and pleasant stay and we very much look forward to welcoming you back again soon. Very best regards,...

Reviewed 1 week ago via mobile

We stayed here for a Saturday night away and opted for the Mal Club Queen room with breakfast. Mailbox is a fantastic central location and this is reflected in the £194 we paid for the room plus £21 (-15% hotel discount) for parking. We were able to check-in early and the lady on reception was very helpful. Initially we were...

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Thank Colin_lampard
Tamworth, United Kingdom
Reviewed 1 week ago

We stayed on Saturday night in a superior twin room and all I can say is OMG, it was amazing. The room was enormous, with two king sized beds, plus a chaise longue with so much space in the room we could have held a party. The en suite was large with bath and separate shower. The beds etc were...

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Helpful?
Thank Margaret E
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Margaret E, Thank you so much for yet another 5* review ! I was very happy to see that your experience with Malmaison was an amazing one and that you have loved the room. The team here in Birmingham are all working towards making the hotel a great place to relax & stay & I am glad that this...

Sheffield, United Kingdom
Reviewed 2 weeks ago

Stayed here in March 2017 with friends and highly recommend. It's close to Birmingham New Street station and to the main shopping areas and attractions. The hotel is stylish and the rooms clean and comfortable. Our room was large with two king size beds and a good size bathroom with both a shower and a bath. The bed was very...

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Helpful?
Thank Diane G
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Diane G, Thank you for taking the time to post your review of your stay with us at Malmaison here on TripAdvisor. It was really nice to read that you have enjoyed your stay and loved the room. We are looking forward to welcome you back again ! Very best regards, Damian

Midlands
Reviewed 2 weeks ago

My wife and i stayed here last night after a theatre trip and from start to finish, it was just amazing. Lovely hotel, real character and didn't feel corporate which is great, a genuine boutique feel with staff very helpful and attentive. Bar ambiance was exactly what we wanted and the continental breakfast also of a very high quality. On...

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1Thank col1000
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear col1000, Thank you very much for yet another 5* review ! It was really good to hear that you have enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right. Here at Mal Birmingham we dare to be different and I am very pleased that this came across to...

Reviewed 2 weeks ago via mobile

We stayed overnight here after a day at the spa in the Cube and ahead of a meal and drinks in the mailbox; for those purposes it is perfectly located though perhaps not as well located as Hotel Indigo but I had heard bad reviews of that one. The room was really nice, spacious and modern with a cosy feel,...

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Helpful?
Thank amelialouisa
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear amelialouisa, Thank you for taking the time to post your review of your stay with us at Malmaison. I am sorry that your visit didn’t quite meet the expectations that we would have both had and we have only provided a nice experience whereas our aim is to wow our guests. I hope that you will give us the...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Malmaison Birmingham

Address: The Mailbox 1 Wharfside Street, Birmingham B1 1RD, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $147 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Birmingham 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Malmaison Birmingham Hotel Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Hotel Style:
#4 Spa Hotel in Birmingham
#11 Luxury Hotel in Birmingham
#24 Business Hotel in Birmingham
#33 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Birmingham staff and other travellers.
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Questions? Get answers from Malmaison Birmingham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms 409, 410 and 411 were nice and quiet for us”
 of 5 bubbles DianeG89, 13 Mar 2017 | Read review
“Call for an upgrade its cheaper than the email offers they send through”
 of 5 bubbles ashleyB_187, 6 Feb 2017 | Read review
“There was no need for an upgrade to a superior room, My tip? Relax and enjoy.”
 of 5 bubbles adeandsylv, 22 Jan 2017 | Read review
“Go for the deals they have on their website”
 of 5 bubbles Deano150, 20 Jan 2017 | Read review
“Don't get a room by the lifts.”
 of 5 bubbles , 20 Jan 2017 | Read review
5 of 5