We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Malmaison Birmingham

2,489 reviews
Save
Traveller (602)
Room & Suite (300)
Dining (63)
Overview
  • Excellent37%
  • Very good34%
  • Average17%
  • Poor7%
  • Terrible5%
Travellers talk about
“harvey nichols”(31 reviews)
“mailbox car park”(47 reviews)
“mini bar”(114 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,489)Write a Review
There are newer reviews for Malmaison Birmingham
See the most recent reviews
Filter reviews
2,472 results
Traveller rating
858
862
438
187
127
Traveller type
Time of year
LanguageEnglish
More languages
858
862
438
187
127
Show reviews that mention
All reviewsharvey nicholsmailbox car parkmini barmail boxhotel bargood sizehot breakfaststandard roomclub roomsteam roombars and restaurantssaturday nightcity centreafternoon teanew street stationlovely roomfull english
FilterEnglish
Updating list...
11 - 15 of 2,472 reviews
Reviewed 1 week ago via mobile

After long time we really enjoyed our night out.dinner at Malmaison was amazing good food and really great service. Very busy atmosphere but staff was very attentive well managed. We will come back again.More

Thank And24rew
Response from Damian G, Manager at Malmaison BirminghamResponded 4 days ago

Hello, Thank you very much for taking the time to review your stay with us. It was really nice to read your comments and I will be sure that the team are thanked for making your stay enjoyable. I hope that you will be a...More

Reviewed 1 week ago

Had a lovely champagne here as a birthday treat. On a cold sleety winters day the bar was warm and cosy. Nice variety of wraps, sandwiches and cakes and the mini burgers were a nice touch. Also to be brought warm scones separately was good...More

1  Thank Pam M
Response from Damian G, Manager at Malmaison BirminghamResponded 4 days ago

Hello, Thank you for the fantastic review of your stay with us at Malmaison Birmingham and for taking the time to share this. It is always nice to read that our guests enjoyed their stay & I am really pleased that we got things right...More

Reviewed 1 week ago via mobile

Quite dissatisfied with my recent visit to Malmaison for an afternoon tea. We walked in to a very dark atmosphere for a Monday afternoon, but that's a decor issue- fine. Unforgivable however was the cleansiness of the restaurant area, as pictured. There were crumbs and...More

1  Thank Natasha H
Response from Damian G, Manager at Malmaison BirminghamResponded 4 days ago

Hello, I would like to firstly apologise for the issues you encountered during your Afternoon tea experience with us. We do take all feedback very seriously and strive to continually look for ways to improve our guests experience when staying with us so I have...More

Reviewed 1 week ago

I booked here as a suspense for my boyfriends 30th and booked the nirvana suite which was absolutely beautiful! We was disappointed when we found the jacuzzi leaking but I understand this wasn’t a quick fix as I work in a hotel myself! But the...More

Thank MjS1700
Response from Damian G, Manager at Malmaison BirminghamResponded 4 days ago

Hello, Thank you for taking the time to post your review of your stay with us at Malmaison here on TripAdvisor. I am sorry to hear about the issue with the Jacuzzi but happy that this did not impacted your stay and you have enjoyed...More

Reviewed 1 week ago via mobile

Check in was simple and easy Dined at the restaurant and found the food delicious- service was good too. The room itself was spacious and had quirky art which I liked. The bathroom was also spacious but the bath tub had blonde hairs inside, Yuck!...More

1  Thank Sugarfree_candy
Response from Damian G, Manager at Malmaison BirminghamResponded 4 days ago

Hello, Thank you for the kind words following your stay with us here in Birmingham. The team here in Birmingham are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit....More

View more reviews
PreviousNext
123456495
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$103 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Romantic Hotel in Birmingham
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$103 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Romantic Hotel in Birmingham
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (602)
Room & Suite (300)
Dining (63)
Amenities (26)
Questions & Answers
Ask a question
AmiBerry
4 January 2018|
AnswerShow all 9 answers
Response from giggsAlvechurch | Reviewed this property |
Yes ! 5 minutes
0
Votes
sonj994
13 July 2017|
AnswerShow all 2 answers
Response from lollyrichards | Reviewed this property |
Check on the spa section of the website
0
Votes
PreviousNext
1234567
Room Tips
"Cannot comment on rooms as did not stay"
Read review
"High floor away from lifts or it is busy"
Read review
"Fifth floor superior room was very very good. Breakfast was tip top."
Read review
"322 is nice large room with views"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing