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Premier Inn Birmingham Broad Street (Canal Side) Hotel

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Premier Inn Birmingham Broad Street (Canal Side) Hotel
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1,024 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Birmingham Broad Street (Canal Side) Hotel
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Showing 1,020: English reviews
Wem, United Kingdom
Reviewed 13 November 2015

We enjoyed a one night stay at this hotel, and can recommend it as a base for anyone visiting Symphony Hall. Within a 5 minutes walk, the Hotel is ideally situated, and yet, despite its central location, provides a relaxing and surprisingly quiet environment. We took advantage of the restaurant and bar facility, to enjoy a pre-concert meal and after-show...

Thank Corrinne P
Newport, UK
Reviewed 13 November 2015

Room was poorly positioned, dull and too dark and had no comfy chair. The bed head was directly under the window meaning that outside light leaked onto the pillow! Bed comfortable. "Restaurant" service was slow; staff trying but understaffed. It took 80 mins to be served with a soup and salad!

Thank Richard R
WhitbreadHotels, Online Customer Services at Premier Inn Birmingham Broad Street (Canal Side) Hotel, responded to this review

Hi Richard R Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed to provide this. Please be assured that your feedback is very...

Reviewed 12 November 2015

The hotel was clean and tidy, the staff were friendly and helpful and the bed was super comfy!!! I Would definitely stay here again. Me and my sister booked this hotel as it is close to the o2 academy.

Thank KimD1759
Warwickshire, United Kingdom
Reviewed 12 November 2015 via mobile

I stayed here for one night with my friend. We were going to a concert at the O2 Academy which was nearby. Check in was quick and friendly, the room was very small, but perfect for only needing it to sleep in and it was very clean. The price was amazing!! I will definitely be staying here again.

Thank k55979
Tonbridge, United Kingdom
Reviewed 10 November 2015

I cannot fault the service at this hotel, which seems to me to be a huge selling point for the chain. I arrived on a 2 day stay only to find that I had stupidly booked into another city centre inn for the first night of my 2 night stay. Abby on the front desk really went the extra mile...

Thank Googly2010
Reviewed 10 November 2015

I have stayed in around 20 different Premier Inns over the last two decades, and this is easily the weakest example. Despite an excellent (yet surprisingly peaceful) location and charming staff, this is not a hotel befitting the Premier Inn chain. Our twin room had two single beds pushed together in a pretty unsuitable manner, and the room was also...

Thank NeilandLauraGlasgow
WhitbreadHotels, Online Customer Service at Premier Inn Birmingham Broad Street (Canal Side) Hotel, responded to this review

Hi NeilandLauraGlasgow Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. I would like to investigate further and will be in touch shortly. Please be assured that...

Portsmouth, United Kingdom
Reviewed 10 November 2015

This hotel is great for any occasion in Birmingham. Being in the heart of the city it is an easy walk to Theatres, restaurants, pubs & shops. The staff are very friendly & will help with anything you ask. The rooms are clean & the king-size beds are very comfortable. The rooms are smaller than usual but you are told...

Thank Daniel B
Reviewed 5 November 2015

It really is next to the canal, in a quiet area away from pubs, but very close if you want to walk on the canal path. Easy walk to The Mailbox [mall], Library, Symphony Hall, New Street Station, and a bit further for Museum/Gallery area, Jewellery Quarter, & other areas. Clean and neat [but not new], well-run, staff is very...

Thank Susan H
Birmingham, United Kingdom
Reviewed 2 November 2015 via mobile

Stayed one night - any more would have been difficult as the rooms are very small. Location is excellent for central Birmingham. 12 check out is great after a night out. for the price of 29 pounds it was good.

Thank james_bethel
Worcester, United Kingdom
Reviewed 26 October 2015 via mobile

Stayed last night with my 12 year old son. Great place for Symphony Hall, easy walk. Also easy to get to from New Street station and walk to Bullring. All the staff were lovely, friendly welcome on arrival, and all the reception staff took the time to speak whenever we saw them. The restaurant staff were friendly and helpful at...

1Thank blubirdi

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  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Public Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Multilingual Staff
Official Description (provided by the hotel)
Get a taste of Venice in the heart of Birmingham at the canal-side Premier Inn Birmingham Broad Street. Overlooking the city's own world-famous waterways, it's a laid-back spot for exploring the city - whether for business or pleasure. Saunter to the conferences, events and exhibitions at the NIA, ICC or business district. Wander to the Bullring for designer shopping. Finish the day in style at the bars and restaurants of Broad Street and Brindley Place. Then return to friendly service, comfy beds and spacious rooms. Directions: From M6 (J6) follow A38m towards city centre. Follow signs for city centre/ICC/A456 (Broad Street). Turn left at Hyatt Hotel. Hotel is situated on the right at the bottom of Bridge Street. From A4540 (Ring Road) follow signs for A456 (Broad Street). Turn right into Gas Street then at the end turn left into Holliday Street. Hotel is immediately left after the bridge on Bridge Street. Sat Nav postcode for car park - B1 2JR. ... more   less 

Additional Information about Premier Inn Birmingham Broad Street (Canal Side) Hotel

Address: 20 Bridge Street, Birmingham B1 2JR, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $89 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Birmingham Broad Street (Canal Side) Hotel 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Premier Inn Birmingham Broad St Canal Side Hotel Birmingham
Birmingham Premier Inn
Hotel Style:
#13 Family Hotel in Birmingham
#31 Romantic Hotel in Birmingham
#34 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Birmingham Broad Street (Canal Side) Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Birmingham Broad Street (Canal Side) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a different Premier Inn Hotel.”
 of 5 bubbles P-j-S-2, 20 Mar 2017 | Read review
“Don't go there. Its a rip off.”
 of 5 bubbles 854davidr854, 23 Feb 2017 | Read review
“Refurbish with better sound insulation and air conditioning.”
 of 5 bubbles petm2017, 2 Feb 2017 | Read review
“High floor canal view”
 of 5 bubbles marka467, 1 Feb 2017 | Read review
“Ask for a room overlooking the canal”
 of 5 bubbles LOVEOURHOLIDAYS60, 16 Jan 2017 | Read review
5 of 5