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Crowne Plaza Hotel Birmingham NEC

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Crowne Plaza Hotel Birmingham NEC
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1,569 Reviews from our TripAdvisor Community

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Showing 1,546: English reviews
Belfast, United Kingdom
Reviewed yesterday NEW

We booked our stay back in October to stay here 13th-15th January. As we were travelling from Ireland we knew we would be arriving late - I put this on the form when I booked and also rang the hotel the day before we were due to arrive - I was told that this was not a problem as our...

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1Thank 3OIB4
Solihull, United Kingdom
Reviewed 3 days ago NEW

This was our third visit to this bar on Friday evening. We had eaten earlier in the evening and we're looking for a place with some atmosphere to have a few quiet drinks before heading home. What we found was a lively bar with a great singer entertaining a small crowd of people enjoying their evening. Perfect! The bar area...

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1Thank L0z11
Reviewed 1 week ago via mobile

The location is ok, close to the airport and close to the train station. There is a mall outaide the hotel. The staff are friendly and they don t bother you with anything. The only thing i didn t like os that the menu is more than simplistic, you cannot find breakfast category.... Overall, nice. Photo: view from hotel room

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Helpful?
1Thank Manuela N
Maria F, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Manuela N, Thank you very much for your lovely review of the hotel and staff. Your feedback is very much appreciated, and I will be sure to share it with the team as I know they will be encouraged by it. We look forward to welcoming you back again soon! Kindest Regards Martin Woods, General Manager

County Dublin, Ireland
Reviewed 1 week ago via mobile

I have stayed here a couple of times attending a show at the NEC. I just haven't wrote a review. The reception area is unprofessionally slow especially when you don't have all day. They vastly need to improve on this area. They look as if you have ten heads on you when you ask a question. We had awful trouble...

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Helpful?
Thank HollyRose99
Maria F, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear MrsNice2014, Thank you for taking the time to write your review. I would like to apologise for the shortfalls you experienced during you stay in regards to your keys. We are working on a solution to try and stop the key cards deactivating when visiting the NEC. We also appreciate your constructive feedback in regards to the reception area....

New York City, New York
Reviewed 2 weeks ago

Our rooms had several maintenance issues such as nonworking shower and air conditioning, but they were fixed the next morning. The fitness center is really lousy. If you want a gym, walk 3-5 minutes to the Hilton. The pullout beds from the sofas are not comfortable. Tip: To get to the Hilton, it's faster to walk to the right instead...

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Helpful?
Thank 649ic
Maria F, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear 649ic, Thank you for your review. We are extremely sorry to hear this feedback, we would apologise profusely for these errors that occurred during your stay. Your feedback is extremely valued by us and we have therefore passed this onto our team and we will endeavour to ensure these do not happen again. We really hope this does not...

Reviewed 2 weeks ago via mobile

The Crowne Plaza Hotel Birmingham NEC is a 4-star hotel that has seen better days and looks a bit old-fashioned. It's quite far from the city center. The airport is a few minutes away by taxi. BEDROOM: The rooms are spacious enough and we had a small sofa (that has seen better days). The bed was shaking with every movement...

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1Thank Marijke E
Maria F, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Marijke E, Thank you for your review. We are extremely sorry to hear this feedback, we would apologise profusely for these errors. Your feedback is extremely valued by us and we have therefore passed this feedback on to the relevant teams and we will endeavour to ensure these issues do not occur or happen again. We really hope this...

Reviewed 2 weeks ago via mobile

Stayed here whilst attending a conference at the NEC. I really can't fault it. Despite the fact that there were probably a hundred and fifty of us checking in at the same time, they were well prepared for it and got everyone in in a timely manor. The rooms were spacious, well equipped and extremely comfortable. Breakfast in the morning...

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Helpful?
1Thank Craig R
Maria F, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Craig R, I am really pleased you enjoyed your stay with us and in particular your room and the breakfast. Thank you so much for sharing your experience and writing such a positive review! We appreciate the recommendation and look forward to welcoming you back soon. Warmest regards Martin Woods, General Manager

Reviewed 2 weeks ago via mobile

The rooms are quite small for a "4 star" hotel. The unit on the wall is only an air conditioning unit and wont go higher than 24 degrees! Yes in UK!! I had to heat my room by letting the hot shower run on 50 degrees and blowing the hairdryer. The fridge didn't work so groceries and my insulin i...

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Helpful?
Thank Minnie M
Maria F, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Minnie M, Thank you for your review. We are extremely sorry to hear this feedback, we would apologise profusely for these error. Your feedback is extremely valued by us and we have therefore passed this onto our team and we will endeavour to ensure this does not happen again. We really hope this does not prevent you from returning...

Reviewed 2 weeks ago

Spent one night here while working away from home and found the experience to be absolutely fine. Rooms were nice and tidy. There was no iron in room but this was resolved with one phone call. Breakfast and dinner were again as expected with good service. As a functional business hotel, I really could not fault it and will stay...

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Helpful?
Thank highimpactuk
Maria F, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear highimpactuk, I am really pleased you enjoyed your stay with us and in particular your room and the service you received from the team. Thank you so much for sharing your experience and writing such a positive review! We appreciate the recommendation and look forward to welcoming you back soon. Warmest regards Martin Woods, General Manager

Reviewed 4 weeks ago via mobile

Lovely one nite stay . Very clean staff friendly .Shopping centre next door and places to eat .lovely veiws and near the nec for concerts x would stay again very close to Birmingham airport very good rates

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Helpful?
1Thank belinda m
Maria F, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Belinda M, I am really pleased you enjoyed your stay with us and in particular the service you received from the team. Thank you so much for sharing your experience and writing such a positive review! We appreciate the recommendation and look forward to welcoming you back soon. Warmest regards Martin Woods General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of England the Crowne Plaza Birmingham NEC offers a unique contemporary style and simple elegance on the doorstep of the NEC and within close proximity of Birmingham International Airport. Crowne Plaza Birmingham NEC offers a luxurious accommodation featuring air-conditioning, high speed Internet access (subject to an additional charge) and TV with movies on demand. A fashionable bar and Pendigo's Restaurant is also available for all residents and non-residents. With 11 custom-designed meeting and banqueting suites, Crowne Plaza Birmingham NEC has the flexibility to host events of many shapes and sizes. Set in landscaped grounds overlooking Pendigo Lake, Crowne Plaza Birmingham NEC is only 5 minutes walk from the National Exhibition Centre and NEC Arena, 5 minutes drive from Birmingham International Airport and International Train Station, 10 miles from Birmingham City Centre and within easy reach of major UK motorways (M5, M6, M40 and M42).WI-FI Internet Access is available in all meeting rooms, bar and the restaurant. We also have very reasonable Park and Fly packages packages available. ... more   less 

Additional Information about Crowne Plaza Hotel Birmingham NEC

Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $139 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Birmingham NEC 4*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG and Travelocity so you can book your Crowne Plaza Hotel Birmingham NEC reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Birmingham
Birmingham Crowne Plaza
Hotel Style:
#14 Business Hotel in Birmingham
#19 Luxury Hotel in Birmingham
#32 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Birmingham NEC staff and other travellers.
13 questions
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London, United Kingdom
2 months ago
Pontyclun. South Wales
Bridgend South Wales
5 months ago
Tamworth, United Kingdom
8 months ago
WALSALL
10 months ago

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Questions? Get answers from Crowne Plaza Hotel Birmingham NEC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with the Lake view are very good.”
 of 5 bubbles TheRetiredTraveller, 5 Dec 2016 | Read review
“Check your bill!”
 of 5 bubbles OharaKent_England, 26 Nov 2016 | Read review
“Check everything on check in!”
 of 5 bubbles RichClaydon, 15 Nov 2016 | Read review
“Choose a room with view to the lake”
 of 5 bubbles lannyjcgosal, 8 Nov 2016 | Read review
“Try the 5th floor where the suites are”
 of 5 bubbles clairewallace3, 26 Oct 2016 | Read review
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