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Crowne Plaza Hotel Birmingham NEC

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Traveller (230)
Room & Suite (212)
Dining (53)
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Overview
  • Excellent30%
  • Very good42%
  • Average17%
  • Poor6%
  • Terrible5%
Travellers talk about
“lake view”(31 reviews)
“pillow spray”(22 reviews)
“genting arena”(71 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,876)
There are newer reviews for Crowne Plaza Hotel Birmingham NEC
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Traveller rating
563
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563
751
311
131
93
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All reviewslake viewpillow spraygenting arenaresorts worldshuttle bustrouser pressreception staffcar parkbusiness hotelbuilding workclose to the airportgood nights sleepfollowing morningstayed here for one nightbreakfast was excellentnight's sleepfull english
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701 - 705 of 1,849 reviews
Reviewed May 31, 2015

We came here for a long weekend. We were pleasantly surprised by how quiet the room was, and everything was of a high standard. What really stood out for us was the customer service which was excellent. All the staff were friendly and readily available....More

1  Thank Bcells
Response from David S, General Manager at Crowne Plaza Hotel Birmingham NECResponded June 1, 2015

Dear BCells, Thank you for taking the time to review your most recent stay with us here at Crowne Plaza Birmingham NEC. I was delighted to hear that you found the hotel team to offer an excellent level of customer service and care. I hope...More

Reviewed May 31, 2015

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Review collected in partnership with Amoma.com
Response from David S, General Manager at Crowne Plaza Hotel Birmingham NECResponded June 1, 2015

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Reviewed May 30, 2015

Stayed for 1 night as a 'reccie' before booking for our airport parking hotel in the summer. Plenty of parking spaces. Courtesy shuttle runs frequently in the morning and afternoon and when requested during the day. Nice room with big Freeview TV. Little safe, nice...More

Thank Stephanie J
Response from David S, General Manager at Crowne Plaza Hotel Birmingham NECResponded June 1, 2015

Dear Stephanie, Thank you for taking the time to offer a fantastic 4 star review following a recent stay with us. I am sorry to hear that you were disturbed by the team prior to your departure. All of our guest bedrooms come with 'Do...More

Reviewed May 29, 2015 via mobile

The hotel itself & room was perfect I loved it. The bed was so comfy, very clean apart from some dirt/hair in the corners of the bathroom floor. I ordered room service which was very expensive for what you got but it was beautifully set...More

1  Thank zoemariex
Response from David S, General Manager at Crowne Plaza Hotel Birmingham NECResponded June 2, 2015

Dear Zoe, Thank you for taking the time to review your most recent of stays with us at Crowne Plaza NEC. I was delighted to see that you rated your overall experience with us as 4/5. I am sory to hear that you were woken...More

Reviewed May 28, 2015

The Crowne Plaza is in a great location for the NEC and is what you would expect from the brand, rooms very comfortable, well maintained with very good staff. The breakfast was very good however the evening meal less so. My biggest issue relates to...More

Thank Ian P
Response from David S, General Manager at Crowne Plaza Hotel Birmingham NECResponded June 14, 2015

Dear Ian P, Thank you for taking the time to review your recent 3 night stay with us. I was delighted to hear that Crowne Plaza Birmingham NEC lived upto your expectations as a brand. I hope to be welcoming you for a stay in...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$95 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Birmingham
#24 Luxury Hotel in Birmingham
#33 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$95 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Birmingham
#24 Luxury Hotel in Birmingham
#33 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
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Traveller (230)
Room & Suite (212)
Dining (53)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Paul H
February 18, 2018|
AnswerShow all 2 answers
Response from clive p | Reviewed this property |
Yep!
1
Vote
waggy6066
December 12, 2017|
Answer
Response from J-W-travellers16 |
It has the strict minimum in terms of fitness. The fitness room is one of the tiniest I have ever been in a hotel.
-1
Votes
HAYLEBELL
December 11, 2017|
Answer
Response from DecoDoppler | Reviewed this property |
Probably less than ten minutes. The Genting is next door.
0
Votes
Room Tips
"Upgrade your room and add in dinner"
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"Don't stay here - avoid if possible"
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"Views of lake and quieter rooms available. Bathroom was well equipped. Wellness suite available to guests"
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"Rooms away from the front entrance are less noisy if you want to leave a window open"
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