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Holiday Inn Express Birmingham - Snow Hill

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Holiday Inn Express Birmingham - Snow Hill
Holiday Inn Express Birmingham - Snow Hill
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931 Reviews from our TripAdvisor Community

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Showing 906: English reviews
Reviewed yesterday NEW

I stayed here for 1 night in January whilst attending my friends stag do. Arrived a little earlier than check in, no rooms were available at the time but the hotel held onto my luggage whilst I met my friends. Came back later to check in and was a bit disappointed by the amount of time this took. Despite the...

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Helpful?
Thank James W
Reviewed 3 days ago NEWvia mobile

Just come back from a 2 night stay . We arrived Thursday and find the car park expensive even with 50% off so it was£13 for 24 hours surly hotel should provide carpark ? Staff were friendly upon arrival . We dropped our stuff off and took my 7 year old to look around the bull ring and grab some...

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Helpful?
Thank Maryamyandy
HIEPRESS-BIRMINGHAM, Front Office Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review

Dear Maryamyandy, Thank you for taking time of and providing us with feedback. We take all our feedback very seriously as it is a way of us improving our business. If you wish to discuss matters please feel free to contact myself on the below details. Kind Regards Leon Underwood Front Office Manager Email: frontofficemgr@hiebirmingham.com Telelphone: 0121 647 3999

Leicester, United Kingdom
Reviewed 1 week ago

Nice clean modern rooms. Helpful and friendly team. Breakfast was nice as well. Only gripe was I found the bed uncomfortable and that is a big no no, otherwise I would stay here again. Good location too.

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Helpful?
Thank Rik T
Joanne G, General Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review

Dear Rik T, Thank you for your review about your recent stay with us. I'm sorry that you didn't find the bed very comfortable. Mattress preferences are so personal, it can be hard to find the perfect match for everyone. Please do let us know if there is anything we can do to improve the beds as we really appreciate...

Staffordshire
Reviewed 1 week ago

Good welcome fine staff good value best breakfast helpful advice comfortable room what more could a n exile brummy want except easy access to Snow Hill station for a return now down south via Chiltern!!

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Thank Staff0rdDave
Joanne G, General Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review

Dear Staff0rd Dave, Thanks for your great 5* review! I'm delighted you enjoyed your trip & we really hope to see you again soon! Kind Regards Jo

Dublin
Reviewed 1 week ago

Booked here for a weekend in Birmingham. Just back this evening. Hotel is spotless clean. Rooms and facilities are all very modern and fresh. Located in the financial district, 10 min walk to the Bull Ring or Broad Street district. Staff friendly and work hard. It was a very busy hotel this weekend. There are 15 floors to this hotel....

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Helpful?
Thank EricIrl
Joanne G, General Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review

Dear EricIrl, Thanks for your review about your recent stay, I hope you enjoyed your trip to Birmingham. Our breakfasts can get very busy, particularly at weekends and we always recommend our guests come down as early as possible to avoid the rush! We hope to see you again soon. Kind Regards Jo

Leicestershire, United Kingdom
Reviewed 1 week ago via mobile

Does what it says on the tin. Clear information, basic package but good value. Good location and clean rooms. Could do with bigger beds and clearer information on which car park to use when approaching the Royal Angus.

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Helpful?
Thank ZSBR
Joanne G, General Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review

Dear ZSBR, Thanks for your great review. Next time you stay why not ask the team for one of our larger zip & link beds which have a little more room than our standard doubles. We look forward to seeing you soon. Kind Regards Jo

stratford on avon
Reviewed 1 week ago

Ordinary budget hotel. Good points:- good and friendly and helpful staff and rooms were spotless. Bad points :- the room had a strange green night light. Staff told us there next day it was a builders mistake The breakfast was average at best. HIE need to up their game on breakfasts. Travelodge and Premier offer better breakfasts these days. I...

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Helpful?
Thank mebotwo
Joanne G, General Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review

Dear mebotwo, Thank you for taking the time to review your stay with us. We are currently reviewing our breakfast offering so value your feedback in regards to food quality & product selection. We hope to see you again soon. Kind Regards Jo

Ealing
Reviewed 1 week ago

If I had paid anything up to maybe £60 a night for this hotel I probably would have thought it adequate but having paid £179 (plus £12 parking) for the night I feel totally ripped off. But let’s start with the good points. It’s very central, so if you want to be in the middle of everything this is a...

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Helpful?
Thank 43Seconds
Joanne G, General Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review

Dear 43Seconds, Thanks for taking the time to review your recent stay with us. I'm sorry that you experienced some maintenance issues with your bedroom during your stay. Thank you for the feedback about our bar area and our televisions. The hotel is currently putting together a refurbishment plan and your feedback is extremely valuable to us. We hope to...

bath
Reviewed 2 weeks ago

Great Hotel, clean,good breakfast. Only criticism was that the reception staff were not that friendly and helpful but maybe caught her on an off day which we all have!! Breakfast staff were great though. Will return as first time using a Holiday Inn.

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Helpful?
Thank ochoBath
Joanne G, General Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review

Dear ochoBath, Thanks for your great review about your recent stay with us. I'm really sorry that the team weren't their usual friendly selves! If you would like to discuss this in more detail please don't hesitate to get in touch with me and I will be happy to help. My email is info@hiebirmingham.com Kind Regards Jo

Nuneaton, United Kingdom
Reviewed 2 weeks ago via mobile

Overall the stay was comfortable, the room was clean and the staff were lovely. The bed and shower were both to a high standard. The unfortunate points to this stay were the following: Noisy Aircon in room. Despite being off on the unit and controller my aircon would make this very loud noise on an hourly basis all through the...

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Helpful?
Thank Ryan M
Joanne G, General Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review

Dear Ryan M, Thank you for your review about your recent stay with us. I'm sorry that you experienced some problems during your stay and hope that you were able to discuss with one of our Duty Management team. I'm sorry that the emergency light in the bedroom caused you problems with your sleep. They are only on one floor...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express Birmingham - Snow Hill

Address: 1 St. Chads Queensway, Birmingham B4 6HY, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $81 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Birmingham - Snow Hill 3*
Number of rooms: 224
Reservation Options:
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Hotel Style:
#8 Business Hotel in Birmingham
#37 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Birmingham - Snow Hill staff and other travellers.
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Questions? Get answers from Holiday Inn Express Birmingham - Snow Hill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go high above the street”
 of 5 bubbles Staff0rdDave, 12 Feb 2017 | Read review
“Higher floors seemed to be nicer and more modern”
 of 5 bubbles DHolford1, 2 Feb 2017 | Read review
“Ask for a firm mattress”
 of 5 bubbles , 26 Jan 2017 | Read review
“We always ask for a room away from the lift to avoid being disturbed by early risers in the morning.”
 of 5 bubbles cracker9, 24 Jan 2017 | Read review
“Our room on the 17th floor had great views and was quiet”
 of 5 bubbles _bch21x, 21 Jan 2017 | Read review
5 of 5