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PREMIER SUITES Birmingham

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PREMIER SUITES Birmingham
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232 Reviews from our TripAdvisor Community

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Showing 231: English reviews
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Birmingham, United Kingdom
Reviewed 3 January 2017

Upon entering the apartment, it stunk of burnt food and cigarettes. We had to go get air freshener, it was that bad. We then checked out the kitchen out, it was half empty. Clearly there was items missing. We also had to clean the floor as it was dirty. The furniture in the living room was very dated and worn...

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Helpful?
3Thank Laulaur22
GMBirmingham, Guest Relations Manager at PREMIER SUITES Birmingham, responded to this review

Hi Laulaur22, Thank you for taking the time to post a review. I am sorry for the issues mentioned that occurred during your stay. I have addressed the issues mentioned to my housekeeping department and can assure you these have been rectified. We do have an emergency number for out of hours which is in the guest directory inside your...

London, United Kingdom
Reviewed 18 December 2016 via mobile

Don't understand the negative reviews. You get what you pay, and in this case more. Location is perfect. Apartment was clean and well equipped. The receptionist was welcoming. We were going to book a hotel which would have cost the same, if not more. Overall really impressed. Would definitely stay again.

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Helpful?
Thank holiday-everyday-pls
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for your lovely comments, I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Worcestershire, United Kingdom
Reviewed 17 December 2016 via mobile

I booked this as a crash pad for our annual trip to the Birmingham Christmas markets. The check in was quick and easy & the location is so central; everywhere is wishing a 5-10 min walk. The flat we had itself was quite tired in terms of the decor and in places the laminate flooring needs desperate replacement but since...

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Helpful?
Thank steve f
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Steve, Thank you for taking the time to give us your feedback. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. I can advise that we have an on going maintenance plan in place in order for us to continually improve our standards. Kind Regards, Flori Carp Cluster General...

Milton Keynes, England, United Kingdom
Reviewed 13 December 2016

After I booked this hotel I read the reviews and was really worried i made a mistake. Okay so its not perfect. The location is close to everything but in the middle of the markets and not the most visually pleasing area of Birmingham! Bonus and the reason why i booked this place was the closeness to New Street which...

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Helpful?
Thank mkmatt22
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Spa, Belgium
Reviewed 11 December 2016

For several years, I have used Premier apartments (now: called "Suites") in various cities, and will continue to do so. These apartments (suites…) provide more space and comfort then a similarly priced hotelroom, and are often excellent places to work from. In Birmingham, this place is located nicely within 10min walk of Nw St trainstation, and 15min walk of City...

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Helpful?
Thank PdV_on_tour
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Frome, United Kingdom
Reviewed 23 November 2016 via mobile

Once you have found this place and been able to park it is okay if you are on business. I paid an extra £12 to park and struggled to find a place. A bit of a pain once you have parked to then have to put a paper permit on the dashboard. Nothing wrong with the apartments. I have stayed...

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Helpful?
Thank tim p
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. I would like to advise that we have limited parking spaces and they are competitively priced. Kind Regards, Flori Carp Cluster General Manager

Reviewed 14 November 2016 via mobile

This place is a joke got there to find the place freezing cold balcony doors wide open and a room full of moths. When running a bath the water was yellow and vile .wont be recommending these apartments to anyone

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Helpful?
Thank Doris F
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Doris, Thank you for taking the time to post a review. I am really sorry that you issues with your apartment, I have passed your comments to housekeeping and maintenance department and further training will take place. Kind Regards, Flori Carp Cluster General Manager

Telford, United Kingdom
Reviewed 26 October 2016

Haven't managed to get away for a while so I was interested in any changes following their relaunch from Premier Apartments to Premier Suites - delighted to report No Change. Still the best value around and I still am amazed people still go to boring hotel rooms instead of here. Booked 2 nights in December as "Mother" is coming so...

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Helpful?
Thank Denise C
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Denise, Thank you for your lovely comments, I am delighted that you enjoyed staying with us again and scored us top marks for your stay. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Birmingham, United Kingdom
Reviewed 26 October 2016 via mobile

Stayed here for two nights and I have to say immediately I felt quite shut in and claustrophobic. The hallway was spacious but the bedroom was hollow, cold looking and was onlooking the back of what appeared to be a restaurant and where all the rubbish was because there was constant noise and it was unbearable, trolleys crashing into each...

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Helpful?
Thank Amanjeet G
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Amanjeet, Thank you for taking the time to post a review. I am really sorry about the issues you had with your apartment, we have checked the bed and there was nothing wrong with the bed and I would like to apologise for any inconvenience caused. Our apartments are fairly priced for what they offer and I can assure...

Chorley, United Kingdom
Reviewed 18 October 2016

This was about 10-15 minutes by train/foot to the NEC, where we'd had an event. My Director was a little apologetic for this, (as we usually stay on the NEC complex) but he needn't be. We all had individual rooms (usually we'd share), so I think for the price he was a little "curious" as to what the rooms would...

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Helpful?
Thank franny733
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Franny, Thank you for your lovely comments and for scoring us top marks for your stay. I am delighted that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about PREMIER SUITES Birmingham

Address: 38 Upper Dean Street | Dean House, Birmingham B5 4SG, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $108 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PREMIER SUITES Birmingham 4*
Number of rooms: 67
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Also Known As:
Premier Apartments Birmingham Hotel Birmingham
Premier Apartments Hotel Birmingham
Birmingham Premier Apartments Hotel
Hotel Style:
#8 Green Hotel in Birmingham
#26 Luxury Hotel in Birmingham
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Questions & Answers

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Cwmbran, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I often stay and have sampled most floors - they are all good”
 of 5 bubbles DeniseC38, 26 Oct 2016 | Read review
“Get a room at the back - and high up”
 of 5 bubbles qhammer, 16 Oct 2016 | Read review
“Buy bottled water as the tap water taste funny/different.”
 of 5 bubbles michaelgE4051BS, 31 Aug 2016 | Read review
“Front apartments are better.”
 of 5 bubbles Mlee21, 20 Apr 2016 | Read review
“avoid room 303”
 of 5 bubbles damians136, 5 Apr 2016 | Read review
5 of 5