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The Spires Serviced Suites

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The Spires Serviced Suites
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158 Reviews from our TripAdvisor Community

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Showing 155: English reviews
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Gloucester, United Kingdom
Reviewed 4 days ago NEW

We often travel as a family and as a family of 6 (5 on this occasion) we often have difficulty in finding suitable sized rooms so we cannot always stay at the same place. We have therefore stayed at various hotels of varying quality. The Spires at Birmingham has to rank at the very bottom. The standard of the room...

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Thank iskcel
Orlando, United States
Reviewed 4 days ago NEW

If it wasn't for Ms. Ewelina Pasternak the manager I never would have stayed their because I had so many questions and wanted everything perfect. She exceeded my expectations!!! and the place was great and so close to everything!!!

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Thank Ralph L
Guest Experienc... M, General Manager at The Spires Serviced Suites, responded to this review

Dear Ralph, We would first of all like to thank you for choosing to stay at The Spires Birmingham and for taking the time to write a review on TripAdvisor. We truly appreciate your kind feedback, which has been shared with the team. We look forward to welcoming you back to The Spires in the near future. Kind regards, Kirsten...

Bengaluru, India
Reviewed 8 January 2017

I stayed here for almost 3 months. Liked this place due to good location near New Street Station, excellent housekeeping and friendly staff. The apartments are spacious and quite comfortable. It is very well maintained. It is also near to main city center, near shopping malls. There is a small Tesco express just around the corner for urgent needs.

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Thank avin2017
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Dear avin2017, Thank you so much for your lovely feedback. I am so pleased you enjoyed your long term stay and found the apartment specious, comfortable and well maintained. We are delighted to hear that our team is doing a good job, I will certainly pass on your comments to all members of our staff. We hope to see you...

Leicester, United Kingdom
Reviewed 7 January 2017 via mobile

Great location reasonably priced accommodation within walking distance of city centre, broad street and new street station,friendly staff and helpful. Also within walking distance of the mailbox and canals of which are lovely walks.Would recommend to friends and family

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Thank andyg1964
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Dear andyg1964, Thank you posting such a great review and recommending us to others. I am glad our location was exactly what you needed for your short stay, indeed, we are located near all main amenities and The Mailbox is just round the corner. I am very pleased our staff made you feel welcome and you enjoyed your stay. I...

Manchester, United Kingdom
Reviewed 4 January 2017

Excellent location, high quality accommodation and outstanding customer service, not much more you can ask for really in a reasonably priced apartment in the centre of Birmingham. Ideal for working away from home for a few days with all of the mod cons needed to make life a bit easier

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Thank gazp0909
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Dear gazp0909, Thank you for taking the time and writing a review. I am so happy you have enjoyed your stay and it was a home from home experience for you. It is a pleasure to hear our customer service has met your expectations and our apartment had all the facilities to make it nice and easy for you. We...

Lisbon, Portugal
Reviewed 4 January 2017

3 nights in the centre of Birmingham, fantastic location next door to Mailbox easy walking to New Street, Bull ring and Broad street, even Cineworld is a short walk away, there is even a real Ale pub Craven arms 2 mins away. Parking after 6pm is free if you can find a space, mailbox is £20 overnight thought the Spires...

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Thank Paul A
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Dear Paul, Thank you so much for your feedback. I am very glad you enjoyed your stay and you thought our facilities were very good. We include a high speed wifi when you book directly with The Spires, I apologise if you were not aware of this. We have a standard 32inch flat screen TV in all of our apartments...

Reviewed 19 December 2016

Always a high standard, clean, quiet, pleasant and helpful staff. Can't fault it. Everything you need in a serviced apartment and decent sized too. Only five mins walk from New Street and the city centre.

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Thank Paul B
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Good Afternoon, Thank you so much for your kind words. I am so glad to hear that you enjoy your stays with us! We do take pride in catering to our guests’ needs the best way we can. I hope your next stay is just around the corner. Kindest Regards, Ewelina

Berkeley, United Kingdom
Reviewed 11 December 2016

Arrived a little early for check-in, but receptionist was great and moved us to an apartment ready for occupation. The apartment was clean and quite well furnished, but pretty basic facilities for the price. No free Wi-Fi, understandable if you're going to download large chunks of data, but basic level would be really useful just to pick up emails. Beds...

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Thank swanleyglass
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Good Afternoon, Thank you for taking the time and posting a review. I am glad you are satisfied with our customer service and I am also pleased to read that you found our apartment clean and beds comfortable. Only some of our apartments have got twin beds in the bedroom with an ensuite and they can be made into a...

Island of Anglesey, United Kingdom
Reviewed 7 December 2016

Apartment(s) spacious but a little tired looking. Was required to move room after first of two night stay despite booking several months in advance so wasn't really worth unpacking. This was eventually explained as due to last minute extension to stay by another guest...!? Reception closed Sunday morning so couldn't validate parking token and get reduced rate parking at nearby...

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Thank Roth L
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Dear Roth L, Thank you for taking the time and posting a review. I am very sorry to hear that you did not enjoy your stay at The Spires. It is on rare occasions that we get overbooked on a particular room type and have to move a guest the next day. We try to make the move, as smooth...

bristol
Reviewed 3 December 2016

Just a short walk from New Street Station and the city centre and not much further to the NIA (Barclaycard Arena) walking along the canal side The Spires is ideally placed for just about everything in Birmingham! The reception staff were very welcoming and helpful, showing us to the apartment and offering to show us all the kitchen amenities. The...

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Thank Olddownboy
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Dear Olddownboy, Thank you so much for posting a review. It is so good to hear our staff made you feel welcome. I am very happy that our apartment met your expectations and that location perfectly suited to your needs. As you rightly noticed, we have standard double beds in apartment 1 but I will keep your suggestion in mind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi

Additional Information about The Spires Serviced Suites

Address: 10 Commercial Street, Birmingham B1 1RH, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $139 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Spires Serviced Suites 4*
Number of rooms: 23
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Also Known As:
The Spires Serviced Hotel Birmingham
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No front facing room if you enjoy any sleep.”
 of 5 bubbles iskcel, 19 Feb 2017 | Read review
“High floor”
 of 5 bubbles 210EmilyM, 31 Oct 2016 | Read review
“both sides of the building were fine”
 of 5 bubbles 584SueH, 30 Jul 2016 | Read review
“Tesco is a 3 minute walk away (mailbox). I was next to the door and had a quiet stay.”
 of 5 bubbles JPR1985, 12 Jul 2016 | Read review
“"Higher floors facing the street is a good view.. if alone...:-)”
 of 5 bubbles , 23 May 2016 | Read review
5 of 5