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Stayed at this hotel for the week whilst training for my new job. Bathroom immaculate and bed clean. Although these are really the only plus points for me.
Breakfast was cold every morning and not much option on the menu for dinner.
Hotel is a...More
Thank Michelle C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star CityResponded 1 August 2017
Hi Michelle C,
Thank you for your stay and for taking the time to share your experience with us. It is great to read that you appreciated the cleanliness of the bathroom and beds. However, I'm sorry that the breakfast and service rendered by our...More
I arrived late and was warmly greeted by friendly helpful staff. My room was comfortable and breakfast the following morning was really good - plenty of choice although I came in late.
I was able to arrange to leave my car at the hotel during...More
This is a cheap and notso-cheerful place next to Star City and the Genting Casino.
I'll not pull any punches; it's grotty and very tired. There are dirty stains and marks all over everything in the rooms from the beds to the floors to the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star CityResponded 24 July 2017
Thank you for writing us a candid review. I am so sorry to hear that you did not enjoy your stay with us due to the unsatisfactory cleanliness and AC issues with your room. The points you have raised have been shared with...More
Centrally located but average accommodation. Booked and confirmed a double room but ended up with a twin room. Accommodation ok. Clean and reasonable. Restaurant menu sub-optimal. Breakfast poor. How can anyone mess up canned grapefruit but it was dry and unenjoyable. Cooked bacon, sausages etc...More
Thank Malcolm B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star CityResponded 24 June 2017
Hello Malcolm B,
Thanks for sharing feedback about your most recent stay. Although I am pleased to see your satisfactory rating and kind remarks for our hotel's upkeep, ample parking and value, I regret that the condition of the breakfast items fell below your expectations....More
Stayed in Room 106 on June 2-4,with a friend over 2 nights for the Collectormania convention and upon arrival there was slight confusion over room type but the beautiful young lady on reception got on it and got us the room we needed straight away...More
US$66 - US$133 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#48 Romantic Hotel in Birmingham
Number of rooms
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United Kingdom >
West Midlands >
Also Known As
Hampton By Hilton Birmingham Star City Hotel Birmingham ,