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Hallmark Hotel Birmingham Strathallan

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Hallmark Hotel Birmingham Strathallan
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977 Reviews from our TripAdvisor Community

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Showing 965: English reviews
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Tignes, France
Reviewed yesterday NEWvia mobile

This hotel has some of the smallest rooms I ever found in hotels of this class. Be very careful what you book for. A "city double" is basically a cupboard with a bed forced into it. And the bed is only accessible by one of its sides, so I would not say it is suitable for 2 people, even though...

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Helpful?
Thank Gabriele_ct79
lichfield
Reviewed 3 days ago NEWvia mobile

Recommend mukesh for employee of the week/month. Totally looked after us when returning to hotel looking for tea and toast. You are a star. Thank you for hospitality. Made us feel individual not just a number. Certainly a credit to this hotel.

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Helpful?
Thank h0teldiva
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you for your review following a recent stay with us. I am so pleased you enjoyed your time with us and your lovely words about Mukesh. He will be over the moon with your kind words. I do hope we have the chance to welcome you back again soon. With warm regards, Amy and Team Strathallan

Aldridge, United Kingdom
Reviewed 6 days ago NEW

Had a red letter gift for afternoon tea. The staff were polite and friendly but had an issue with the food . Lovely sandwiches and cakes, very nicely presented, however although we were served butter,jam and cream there were no scones to put it on ! We were told they ran out yesterday, just how long would it take to...

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Helpful?
Thank Janet L
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you for your review following your afternoon tea with us. I also would like to offer my most sincere apologies that we made this mistake. I know you have already spoken to the Manager on Duty and it was resolved at the time, but again, sincerely sorry for this and thank you so much for sharing your...

Stoke-on-Trent, United Kingdom
Reviewed 1 week ago via mobile

A tough day at work all I wanted was a relaxed night. Unfortunately that wasn't going to happen after struggling to go to sleep because all I could hear was the drip drip drip of the shower I was called into work early hours, not the hotels fault, when I finally got back to the hotel I waited over 20...

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Helpful?
Thank Gareth W
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you for your review following a recent stay with us. I am sorry if you were disturbed by a noise and do hope you raised this with the team so they could investigate and solve the drip for you or indeed offer another room. I am will speak to my night team as you should not of...

Twickenham, United Kingdom
Reviewed 1 week ago via mobile

Stayed several times here. This time booked a double which turned out to be a city double. Actually I single room with a queen bed forced in. I complained and was upgraded which was to an executive room. Be careful when booking as I would not have stayed in the room. Ridiculous and the girl on reception did not seem...

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Helpful?
Thank Gary S
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you for your review following a recent stay with us. Overall I am pleased that you enjoyed most aspects of your stay with us. Your feedback will be shared with all my team so we can improve where possible. I do hope we have the chance to welcome you back again in the near future. With warm...

Reviewed 1 week ago

Stayed at this hotel in February and reviews read were mixed. Easily found on Hagley Road there was plenty of parking free for hotel quests just had to register at reception. First thing noticed was that hotel was circular so was expecting unusual room. Lobby area looked very tidy and exceptionally clean. Check in was easy and quick with friendly...

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Helpful?
Thank welshhoppy
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you for your review following your recent stay with us. I am so pleased you enjoyed your time with us and will share you kind words with my team. I do hope we have the pleasure of welcoming you back very soon. With warm regards, Amy and Team Strathallan

Reviewed 1 week ago via mobile

On checking in, was told by Baz at reception that he is upgrading my room free of charge. So from a City Double room to an Executive room. And free parking, excellent service. The hotel isn't too far from the city centre and is ideal for business or city breaks.

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Helpful?
Thank Adris S
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you so much for your review following your recent stay with us. I am so pleased you enjoyed your time with us and the team will be over the moon with your lovely words, especially Bal. I do hope we have the chance to welcome you back again very soon. With warm regards, Amy and Team Strathallan

Bridgend, United Kingdom
Reviewed 2 weeks ago via mobile

Very disappointed with my stay in this hotel. Upon arrival the hotel had booked me into the wrong room despite paying for an upgrade. I went to the reception to query this only to be told that they were booked out and I'd have to stay put. It wasn't convenient but it wasn't the end of the world. However, when...

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Helpful?
Thank HuBo16
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you for your review following a recent stay with us. I am so sorry you had a problem with your upgrade room and that it was not solved at the time. This will be dealt with my Front Office team. I am pleased you found the hotel clean and will share you kind words with my housekeeping...

Reviewed 2 weeks ago via mobile

Stayed for 2 nights Bal the receptionist was fantastic, responded and dealt with all minor grumbles really well. Very friendly and helpful too. Made sure I had the correct car registration so I don't get a parking ticket. Always nice to go to a hotel where staff care and understand customer service.

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Helpful?
Thank Steven W
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, Thank you very much for your review following your recent stay with us. I am so pleased you enjoyed your time with us and will share your kind words with my team, especially Bal. I hope we have the opportunity to welcome you back again very soon. With warm regards, Amy and Team Strathallan

Stoke-on-Trent, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel is comfortable, great for business or a special occasion with a loved one, it has well appointed rooms and good facilities...the restaurant dishes out excellent food but best of all, the staff are all lovely and hand out exceptional service all the time...I visit regularly and I'm never disappointed 👍👍👍👍👍

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Helpful?
Thank Juni B
strathallanassistant, General Manager at Hallmark Hotel Birmingham Strathallan, responded to this review

Dear Guest, WOW thank you so much for your review. I am delighted you have enjoyed another stay with us and your kind words will be shared with all my team. I look forward to welcoming you back again soon. With warm regards, Amy and Team Strathallan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hallmark Hotel Birmingham Strathallan

Address: 225 Hagley Rd, Birmingham B16 9RY, England (Formerly Menzies Strathallan)
Region: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Price Range: $73 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Birmingham Strathallan 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Menzies Strathallan, Birmingham Hotel Birmingham
Menzies Strathallan Hotel Birmingham
Hotel Style:
#21 Luxury Hotel in Birmingham
#42 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Birmingham Strathallan staff and other travellers.
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Questions? Get answers from Hallmark Hotel Birmingham Strathallan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had outside room don't know if inside rooms are the same as it is a circular building”
 of 5 bubbles welshhoppy, 17 Feb 2017 | Read review
“Ask for an outside facing room, as the inside ones are pretty small.”
 of 5 bubbles Devongeordie, 1 Feb 2017 | Read review
“the rooms without a view facing in are bigger and quieter and warmer”
 of 5 bubbles matthewfrayne, 31 Jan 2017 | Read review
“We had a family room which is at the back and very quiet”
 of 5 bubbles U4478TNrobertw, 23 Jan 2017 | Read review
“i went through booking .com but call them directly”
 of 5 bubbles 71garryb71, 18 Jan 2017 | Read review
5 of 5