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DoubleTree by Hilton Hotel at Ricoh Arena - Coventry

Ricoh Arena Phoenix Way | Longford, Coventry CV6 6AQ, England
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Apr 9 Apr 10
1 room, 2 adults, 0 children
US$70*
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Traveller (89)
Room & Suite (20)
Dining (10)
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    Overview

    • Excellent39%
    • Very good30%
    • Average14%
    • Poor10%
    • Terrible5%
    Travellers talk about
    “pitch view” (18 reviews)
    “pitch side” (10 reviews)
    “warm cookies” (10 reviews)
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    3.5 Star Hotel
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    Offers from DoubleTree by Hilton Hotel at Ricoh Arena - Coventry
    Special Offer: 7-DAY EUROPE SPECIAL SALE
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    Rooms
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    Traveller rating
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    All reviews pitch view pitch side warm cookies rugby match room service chocolate cookies on arrival retail park the air conditioning coventry city late check large room fantastic hotel hotel room would stay here again ironing board business trip breakfast staff easy access excellent stay
    Reviewed 24 September 2016 via mobile

    We stayed here on the weekend as we were attending a ball in the arena.The hotel was so convenient.Very welcoming staff,modern room and a spotlessly clean bathroom.Breakfast was lovely and attentive staff.Would stay here againMore

    Helpful?
    Response from Richard_Marsh2016, General Manager at DoubleTree by Hilton Hotel at Ricoh Arena - Coventry

    Dear SJ1607, Thank you for your review of the DoubleTree by Hilton at Ricoh Arena. We are delighted to read that you thoroughly enjoyed your stay with us. The team was very pleased to hear your comments. We look forward to welcoming you back in...More

    Reviewed 23 September 2016 via mobile

    Stayed with colleagues, hotel bedroom was comfy , looked over wasps ground. Restaurant was very poor , service terrible , waited for food for long time and when arrived steak was awful , panne cotta was dreadful and then breakfast could have been much better....More

    Helpful?
    Response from Richard_Marsh2016, General Manager at DoubleTree by Hilton Hotel at Ricoh Arena - Coventry

    Dear Jules010203, Thank you for your review. We are pleased to hear that you enjoyed some aspects of your stay with us. However we are sincerely sorry to read that your experience in our restaurant wasn't satisfactory. Please be assured that our Food and Beverage...More

    Reviewed 22 September 2016 via mobile

    Shocking ....staff attitude barely acceptable ...... for a supposed 4* establishment the excuses from various different staff members as to why they refused to serve drinks to 50+ residents after 11pm is frankly shocking .....I would not recommended any private or corporate clientele staying here...More

    Helpful?
    Response from Richard_Marsh2016, General Manager at DoubleTree by Hilton Hotel at Ricoh Arena - Coventry

    Dear Paul M, Thank you for your review. As spoken at the time of your departure, we have spoken to the team to ensure that this issue doesn't happen again. We are really sorry that this inconvenience impacted your stay in such a negative manner....More

    Reviewed 22 September 2016 via mobile

    Double Tree by Hilton (Ricoh arena) £115 for a room. £3 car parking fee. £5 wifi fee. £15 for breakfast. £21 minimum for evening meal. Turned up at 8:40pm and checked in, I was offered a 'warm welcome cookie' upon arrival, which I declined. I...More

    Helpful?
    Response from Richard_Marsh2016, General Manager at DoubleTree by Hilton Hotel at Ricoh Arena - Coventry

    Dear Mike_9_W, Thank you for your review. I am sincerely sorry to read that you didn't enjoy your stay with us and experienced such issues. I hope you can believe that this isn't our usual standard of service. I apologise for our shortcomings on this...More

    Reviewed 21 September 2016 via mobile

    I am a Hilton Hhonors diamond member but I had not stayed at this hotel before. When I arrived there was a gentleman on the entry to the car park advising people where to park. The Doubletree parking is just to the left of the...More

    Helpful?
    Response from Richard_Marsh2016, General Manager at DoubleTree by Hilton Hotel at Ricoh Arena - Coventry

    Dear Sally W, Thank you for your review of the DoubleTree by Hilton at Ricoh Arena. We are pleased to hear that you mostly enjoyed your stay with us. However, we are disappointed to read that not everything went as smoothly as it could have....More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    Photos
    Traveller (89)
    Room & Suite (20)
    Dining (10)
    Hotel & Grounds (10)
    Nearby
    Nearby Restaurants
    Nashaa
    326 reviews
    .71 km away
    Bengal Delight
    325 reviews
    1.32 km away
    Masala Jacks
    298 reviews
    1.34 km away
    Ricoh Arena
    88 reviews
    .06 km away
    Nearby Attractions
    Coventry Transport Museum
    2,709 reviews
    4.26 km away
    Miners Welfare Park
    17 reviews
    3.97 km away
    The Coventry Music Museum
    568 reviews
    4.29 km away
    Bedworth Civic Hall
    26 reviews
    3.75 km away
    Questions & AnswersAsk a question
    Ben P
    Hi there. Are all rooms a companied with a blow dryer and a iron? Thanks
    1 October 2016|
    Answer Show all 3 answers
    Response from Jeff1903 | Reviewed this property |
    Yes
    0
    Votes
    Ben P
    Hi there. Are all rooms a companied with a blow dryer and a iron? Thanks
    1 October 2016|
    Answer Show all 5 answers
    Response from nsander219 | Reviewed this property |
    As far as I can remember - yes
    0
    Votes
    Jungah Alex H
    Hello, I will be in Coventry on business from Sept 13-22 and would really love to stay there as I stayed there last March and truly enjoyed my staying. Do you have any availability? I will need 2 rooms. Thanks. Alex
    1 September 2016|
    Answer Show all 4 answers
    Response from Jungah Alex H | Reviewed this property |
    Thanks everyone. Yes I booked directly,
    0
    Votes
    Room Tips
    "Best views the first floor espiacaly room 106. You overlook the pitch & stadium seating. Great view. You..."
    andrewfoxon540, 6 days agoRead review
    "Pitch view is a must!!!"
    sueread4589, 1 month agoRead review
    "Joint their "frequent flyer" programme to avoid the £5 a night wi-fi charge."
    Mike_Julie_I, 1 month agoRead review
    "Higher floors have less noise from events in the arena."
    caram636, 2 months agoRead review
    "I'd ask if you want specific facilities like a bath"
    quin-i-bog, 2 months agoRead review
    "Pitch view, mezzanine level"
    ThomasFone, 3 months agoRead review
    "Avoid weekends, the attached casino makes enough noise to be heard throughout the hotel late into the night."
    Sean D, 4 months agoRead review
    "Room with stadium view was 10 pounds more."
    Staci446, 4 months agoRead review
    "Some rooms have views of the football pitch but not accessible whilst matches are on"
    penguin1963, 4 months agoRead review
    "Ask for room with view of the stadium"
    swish53, 4 months agoRead review
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