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The Chace Hotel Coventry

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Traveller (257)
Room & Suite (210)
Dining (29)
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Overview
  • Excellent32%
  • Very good20%
  • Average19%
  • Poor15%
  • Terrible14%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (564)
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11 - 15 of 553 reviews
Reviewed April 10, 2018 via mobile

Stayed with the Warwick castle deal. Was given room 59 which is on the ‘new’ part of the hotel. It was awful no other word looked like a room out of a 70’s hostel! Spoke with reception (Lydia I think) she was lovely and really...More

Thank Jade T
Response from ChaceHotel, General Manager at The Chace Hotel CoventryResponded April 11, 2018

Dear Guest Thank you for your feedback, I was sorry to read about your experience in the bedrooms, but was glad to read Linda managed to find you suitable accommodation within the hotel. We are currently undertaking a full refurbishment of the 17 bedrooms in...More

Reviewed April 2, 2018

After reading the reviews I was a bit reluctant to stay at this hotel but we went here on a coach trip with Angela coaches and I was pleasantly surprised and staff were lovely and food was nice and my room was very nice and...More

Thank worldwidetraveller64
Response from ChaceHotel, General Manager at The Chace Hotel CoventryResponded April 11, 2018

Dear Guest Thank you for your feedback, I have passed on your comments on to my team. Please come and visit us again soon. We are currently undertaking a full refurbishment of the 17 bedrooms in the main building with a Laura Ashley theme, please...More

Reviewed April 2, 2018 via mobile

Again, stayed here as part of a Wowcher deal to visit Warwick Castle and had the 3 course evening meal as well for all family. Really good deal on paper, but with hindsight would have rather spent more and gone somewhere else. I got lured...More

Thank Andrew B
Response from ChaceHotel, General Manager at The Chace Hotel CoventryResponded April 11, 2018

Dear Guest I was sorry to read about your experience at the Chace. I have personally investigated the issues raised especially regarding the food, I have brought this to my Head Chefs attention. We are currently undertaking a full refurbishment of the 17 bedrooms in...More

Reviewed April 1, 2018 via mobile

We stayed for a one night Wowcher break to Warwick castle . Such lovely staff , so helpful they couldn’t do enough for you . As per other reviews the Hotel needs a complete refurb. A quick win would be to put some greenery /...More

1  Thank Jacqueline G
Response from ChaceHotel, General Manager at The Chace Hotel CoventryResponded April 11, 2018

Dear Guest Thank your for your feedback, I was pleased to read the positive comments regarding the team, I will definitely pass these on We are currently undertaking a full refurbishment of the 17 bedrooms in the main building with a Laura Ashley theme, please...More

Reviewed March 21, 2018 via mobile

Stayed over on the 20th March 2018 and will not stay again. Food very average. Whole Building very much in need of a Refurbishment. Accommodation wing needs demolished and re-built. No hot water on the morning of the 21st, the day my son was attending...More

Thank alanthomson2212
Response from ChaceHotel, General Manager at The Chace Hotel CoventryResponded March 27, 2018

Dear Alan I was sorry to read about the issues you had during your stay, and have asked my team to look into further. Regarding the Hot Water this was a boiler issue that was rectified as soon as it was brought to our attention,...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$61 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$61 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (257)
Room & Suite (210)
Dining (29)
Amenities (26)
Business Centre & Event Rooms (10)
Questions & Answers
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1bully1
October 17, 2017|
AnswerShow all 3 answers
Response from dse1946 | Reviewed this property |
You will need to contact THE HOTEL
0
Votes
Lozzt
March 28, 2017|
AnswerShow all 4 answers
Response from Bradley S | Property representative |
Hi, Thank you for your question, we do not have a swimming pool at The Chace Hotel in Coventry however our hotel in Solihull has a full leisure facility including Pool, Jacuzzi, steam room and Sauna. I would be happy for... More
0
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paul s
September 19, 2016|
AnswerShow all 7 answers
Response from Kerry R | Reviewed this property |
No sorry
0
Votes
Room Tips
"Don’t expect much !"
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"Stay at a premium inn near by!"
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"Probably best to ask if you can have room in the older part of the hotel"
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"Don't waste money on Executive room"
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