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All reviews train station standard hilton king suite health club leeds city central location would stay again breakfast was excellent steam room leisure facilities one night stay car parking saturday night bars and restaurants full english gym slippers
The hotel is ideally situated near the train station and the city centre. Staff were very friendly and helpful throughout our stay. The only negative point was that our floor/room smelt of cigarette smoke which as a non smoker was very unpleasant.
Chosen by my friend Pauline, we stayed for one night only in one of the best Hilton’s I have stayed in. Smack bang in the best possible location, we were a stones throw from the station and the city centre where everything was easily accessible....More
Response from Janet M, PA to the General Manager at Hilton Leeds CityResponded September 7, 2018
Thank you for taking the time to place your kind feedback and observations online via Tripadvisor, in regard to your recent visit to the Hilton Leeds City.
Delighted to read that you and your friend Pauline, thoroughly enjoyed your stay with us.
Stayed for one night last night 12/10/2018 dreadful nights sleep if you can call it that. The bed was not only uncomfy but noisey each time one of us rolled over or moved you would wake each other it creeked and squeaked. Looking back it...More
The hotel is nice although the whole point of a hotel is that you get a good nights sleep. I have never stayed in a bed that creeks so much. Every time you turned over in bed you woke up. It’s not really acceptable to...More
Went to a Eurovision event there& although I enjoyed the event the Customer Service from the hotel staff was very poor. I left my things in the cloakroom which was manned for about half an hour then the door was left open for the rest...More
Response from Janet M, PA to the General Manager at Hilton Leeds CityResponded 1 week ago
Thank you for taking the time to place your feedback online via Tripadvisor, in regard to your visit to the Hilton Leeds City.
Please be assured your detailed feedback has been shared with the relevant Heads of Department to ensure appropriate re-training is...More
Good morning Nigel R
Thank you for your message. Breakfast is available at the rate of £10.00, if it is booked the day before. Please ask Reception upon your arrival and they will be delighted to be of assistance to you. We... More
Good morning Nigel R
Thank you for your message. Breakfast is available at the rate of £10.00, if it is booked the day before. Please ask Reception upon your arrival and they will be delighted to be of assistance to you. We look forward to welcoming you very soon.