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Mercure Salisbury White Hart Hotel

Hotels.comUS$107*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mercure Salisbury White Hart Hotel
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951 Reviews from our TripAdvisor Community

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Showing 882: English reviews
Brisbane, Australia
Reviewed 4 April 2017

I stayed at this hotel for six nights and was thoroughly pleased with all aspects. I am glad I chose this hotel. Handy location and great staff, especially the front desk. Also the restaurant was very good.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank 899allanh
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear 899allanh Firstly thank you for choosing the White Hart Hotel for your recent long stay in Salisbury. Rest assured I will share your kind words with the entire team in ensuring that you had an enjoyable stay with us. We look forward in welcoming you back to the hotel in the future. Kind Regards Mark Postlethwaite, General Manager

Barnstaple, United Kingdom
Reviewed 2 April 2017 via mobile

Stayed here on business, just a fly over night stay for me. I have eaten lunch here before when having a meeting and have always been impressed by the quality of the food and staff, so thought it might be a good place to stay. Again, the staff were excellent, the young chap on reception very attentive, I wasn't pleased...

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Helpful?
Thank Huss B
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Huss B Thank you for choosing the White Hart Hotel for your brief one night stay on business in Salisbury. I was so pleased that both the team and food quality came in for high praise and rest assured I will share with the relevant teams, although I will discuss the opportunity in attracting guests to dine with us....

Birmingham, United Kingdom
Reviewed 26 March 2017

Stayed here end of February, beginning of March for 5 days. Had fish and chips in the bar area which was very good. The room was clean and comfortable with tea and coffee making facilities and a decent hairdryer. The free wifi worked very well with multiple devices. The only problem I had was with the person in the room...

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Helpful?
Thank acersareace
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear acersareace Thank you for taking the opportunity in letting us know of your enjoyable experience, both the team and I appreciate your kind words. I also appreciate your positive review for both the team in providing you with the service levels expected as well as the quality of food served throughout the hotel. We very much hope we have...

Salisbury, United Kingdom
Reviewed 21 March 2017

Lunch today for 24,well organised by Sarah.Food very good and house white most enjoyable! All the staff very helpful and the St John Room looked very welcoming..we wii be back!Alas next year or before!

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Helpful?
Thank Chris H
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Chris H I was so pleased to read your comments and that your lunch event was an enjoyable success. I will take great pride in sharing your review with Sarah and the rest of the catering team in ensuring that you were all well looked after. We hopefully have the pleasure in welcoming you back later on this year,...

England
Reviewed 18 March 2017

We met our friends for lunch in the Restaurant this week. We all ordered Sea Bass and were very pleased with the quality of the food and the service. Afterwards we relaxed in the loung area to have coffee. The lounge is furnished with comfortable furniture and the decor is pleasant. It's a very nice place to meet with a...

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Helpful?
Thank CROOKHAM
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear CROOKHAM We appreciate you taking the opportunity of letting us know of your enjoyable lunch with friends at the White Hart Hotel. I will share all of your kind words with both the kitchen brigade and restaurant team in ensuring that you had a memorable experience. You maybe also pleased to know that as we are officially in Spring...

Guildford, United Kingdom
Reviewed 18 March 2017 via mobile

We visited for one night and whilst the room was lovely and clean and the staff were polite the visit was marred by niggles .the car park was not free as mentioned on trip advisor but £6.50 per night I've never had to pay for parking at any hotel I've stayed at .the carpet between the room and the bathroom...

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Helpful?
Thank zacbill
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear zacbill Firstly thank you for choosing the White Hart Hotel for your 1 night stay over in Salisbury. I appreciate all of the comments made which will be shared with all of the team here at the hotel and senior team, enabling us to focus on the concerns raised and allowing us to address accordingly as we strive to...

West Sussex, United Kingdom
Reviewed 13 March 2017 via mobile

We booked last minute and didn't know what to expect. The greeting from Josie was very welcoming. Our room was upgraded and we received complimentary chocolates too!! The rooms are old, dated & in need of some TLC but the excellent Customer Service compensated for that. Tim in the bar was excellent & delivered our snack in super fast time...

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Helpful?
1Thank MRSA240115
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear MRSA240115 Thank you so much for your high recommendations for the hotel following your recent weekend break with us at the White Hart Hotel. Even though this was a last minute reservation it was great that the team anticipated your requirements and delivered upon your service expectations and ensuring that you had a wonderful weekend. I will be sharing...

St Albans, United Kingdom
Reviewed 12 March 2017 via mobile

Ideally situated this hotel is both comfortable and shows attention to the comfort of the guests. On telephoning to book we were advised that was to be a party on the Saturday evening, so we're allocated a room some distance from the function area; as it turned out we didn't hear any noise. Secondly, a very minor issue with the...

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Helpful?
Thank phil m
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear phil m Thank you for taking the opportunity in letting us know of your enjoyable stay with us at the White Hart Hotel set in the heart of the historic city of Salisbury. I was so pleased that the team anticipated your needs prior to arrival and ensured that you were accommodated accordingly in one of our 'privilege' rooms...

Somerset, United Kingdom
Reviewed 12 March 2017

My husband and I won a night and breakfast stay here in a work raffle, so shouldn't complain as it was all free BUT the carpet in our room was worn to bald spots in some places, there was a stain on the duvet cover, a lamp didn't work and there was a dead bulb in the main light fitting...

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Helpful?
Thank batwife13
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear batwife13 Firstly congratulations on winning your prize to stay with us at the White Hart Hotel. We appreciate all of your feedback and allowing us to address where necessary with both the Housekeeping and Maintenance teams. Thank you further for your kind words for the breakfast including the quality of coffee and choice of juices and pastries including crumpets...

Toronto
Reviewed 8 March 2017

Good location in the centre of town within easy walking distance of the Cathedral. Warm welcome from staff on arrival. My room was a reasonable size - king-size bed was OK. Breakfast was varied and good. The hotel is housed in an old building so there is no elevator but staff helped us to our room. The public spaces and...

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Helpful?
Thank Burdi
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Burdi Thank you for your review following your recent stay with us at the White Hart Hotel in Salisbury. I was so pleased that the team gave you a warm welcome and provided you with the service expected of them during your stay, I will share your kind words with them all as we strive to improve the levels...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Squires Restaurant
Squires Restaurant
Cuisines: British
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
This 17th century 3 star hotel with 68 en suite rooms stands in the centre of Salisbury overlooking the famous Cathedral. Ideal base to visit Stonehenge and the New Forest. 25 miles from Southampton Airport, 1 mile from Salisbury railway and coach station. The hotel features the award winning Squires Restaurant and Bar, a lounge, 3 conference suites and a free car park. Nearby local leisure facilities just a short walk away include swimming, sauna, squash, tennis, snooker, horse riding and golf. ... more   less 

Additional Information about Mercure Salisbury White Hart Hotel

Address: St. Johns Street | Wiltshire, Salisbury SP1 2SD, England
Region: United Kingdom > England > Wiltshire > Salisbury
Price Range: $155 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Salisbury White Hart Hotel 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Mercure White Hart Salisbury Hotel Salisbury
Accor White Hart Salisbury
Mercure Salisbury
Hotel Style:
#5 Luxury Hotel in Salisbury
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Salisbury White Hart Hotel staff and other travellers.
3 questions
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Bel Air, Maryland
2 months ago
Addlestone, United Kingdom
over a year ago
Sequim, WA
over a year ago

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Questions? Get answers from Mercure Salisbury White Hart Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take note that the hotel does not have a lift.”
1968Calypso, 12 May 2017 | Read review
“We had a quiet room requested, the hotel is on a main junction of the road into Salisbury”
travellingforfun72, 27 Apr 2017 | Read review
“Second floor might be better if you're a light sleeper.”
acersareace, 26 Mar 2017 | Read review
“Excellent hotel”
ChrisH623, 21 Mar 2017 | Read review
“Rooms overlooking the back will be quieter than those overlooking the main road at the front.”
stevef862, 3 Mar 2017 | Read review
5 of 5
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US$107* /night
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Prices are for 1 room, 2 adults
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