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Mercure Salisbury White Hart Hotel

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873 Reviews from our TripAdvisor Community

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Showing 809: English reviews
Dana Point, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 March 2015

As far as I'm concerned, this is the nicest place to stay in Salisbury. I've stayed there twice and both times were excellent. Their restaurant has great food too that is served in the classic British tradition. The location couldn't be more centrally located and is an easy walking distance to the cathedral and Salisbury's "downtown" area.

Helpful?
Thank jharris586
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear jharris586 Thank you for taking the time in letting us know about your second stay with us and I was so pleased to read that both times were excellent. I really appreciate all of your kind words about the hotel and service received and I have shared your comments with the entire team, more specifically the Restaurant and Kitchen... More 

Bristol, United Kingdom
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 24 March 2015 via mobile

This is the simply the best hotel in Salisbury. Delightful staff, comfortably appointed rooms and a very convenient location. I always look forward to coming back to this hotel and seeing a friendly face behind the reception. Well done Mercure White Hart!

Helpful?
Thank Western1947
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Western 1947 Many thanks for taking the time to post your review following your most recent business trip to Salisbury and for once again choosing the White Hart as the convenient base for your business needs. I am so pleased to read that you always look forward to returning to the hotel and that the staff are one of... More 

London
Level Contributor
43 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 March 2015

The first impression as you walk into this beautiful old hotel is excellent. It is bright and warm - and the staff are friendly and courteous. No lift - but you don't mind. You DO start to mind, though, as the walk to your room becomes colder and colder - and when you enter the room, colder still. No central... More 

Helpful?
Thank Stewart T
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Stewart T Let me start by apologising for any inconvenience caused to your stay due to the issues relating to the warmth of the hotel upon arrival, I have asked the housekeeping team to ensure that the manual radiators are turned up according to the weather conditions and that the curtains are pulled back to allow the heat to... More 

wiltshire uk
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 March 2015

Myself and my family took my mummy here for afternoon Tea today 15/03/2015. How lovely it was, the staff were very attentive. They showed us to our table which was reserved with our names and gifts for my mummy and myself. The sandwiches were so full of flavor. along with the cakes. My Mummy broke down as it was so... More 

Helpful?
Thank funkydiva
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear funkydiva Thank you for choosing the White Hart as the venue for your Mother's Day afternoon tea. I was very happy to read that the whole experience was lovely from the decoration, welcome and service, and looking at the photographs everyone enjoyed the day. The team wanted to make sure that the day was a special one for the... More 

Bournemouth, United Kingdom
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 14 March 2015 via mobile

Well done The White Hart - you did us proud - my daughter was married on Saturday 28th Feb 2015 and you could not have done any better. Sarah - you rock - our headache was your headache - not that there was one!. The compliments keep on flowing from the venue/rooms/ ceremony/ decorations and of course the chef (who... More 

Helpful?
Thank Janet D
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Janet D Wow, where do I begin, thank you so much for your warm words not only for the hotel but for Sarah who is an important member of our team. I was so happy to read that your daughter's wedding was a great success and you can be assured that I have shared your comments with the entire... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 March 2015 via mobile

Stayed in this hotel on 4th March and found it to be satisfactory except for the service at dinner. The restaurant was not busy but we had to wait a long time between courses. At one point we thought they had forgotten about us. Admittedly, we had a table of 14 but the wait between courses was unusually long. Food... More 

Helpful?
Thank Richard K
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Richard K Thank you so much for letting us know of your recent experience whilst staying with us at the White Hart in Salisbury. I was very pleased to read that although there was a delay between courses that the food was worth waiting for and lovingly prepared by our kitchen brigade, I was further pleased that the team... More 

Newbury, United Kingdom
Level Contributor
369 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
Reviewed 25 February 2015

A recent prolonged stay for work placed me in the White Hart in the centre of Salisbury. Comfortable spacious room and although was facing out into main street was very quiet. Hotel benefits from car parking on site and complimentary wifi which always goes down well with the business traveller. The highlight was the excellent breakfast which I could not... More 

Helpful?
Thank Biriyaniboy B
WhiteHartManager, Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Biriyaniboy B, Thank you for taking the time to let us know about your recent stay at the Mercure Salisbury, White Hart Hotel. I was pleased to read you had an enjoyable stay with us and that the accommodation provided was comfortable, spacious and quiet and that you found the benefits of the on site car parking and complimentary... More 

London, England, United Kingdom
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 24 February 2015

I stayed at the White Hart in between two days business near Salisbury. Having had a terrible day at work on the first day, I was looking forward to hiding away for the evening in comfort. I arrived a little before check in time, but needn't had worried. The receptionist was fun, friendly and efficent, providing a great welcome. The... More 

Helpful?
1 Thank Kev F
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Kev F Thank you for choosing the Mercure Salisbury, White Hart Hotel for your recent business trip to the area. I was very pleased to read that you were given a warm and friendly welcome by the reception team and that the accommodation provided met with your expectations with a welcoming homely feel. Although you have no immediate plans... More 

winchester
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 February 2015

My husband and I met up with some friends for dinner last week. The meals were so delicious and excellent value for money. The waiter and waitress serving that evening were so polite and helpful. Can highly recommend and will be returning soon.

Helpful?
Thank skyspotty
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Skyspotty Thank you for taking the time to post your remarks following your recent dining experience with us at the Mercure Salisbury, White Hart Hotel. We appreciate your comments and I was pleased to read that you had an excellent dining experience which was value for money, served by our polite and helpful team, you have my assurances that... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 February 2015 via mobile

Stayed for a weekend with my husband and daughter to see Salisbury and surrounding area. My husband who is a Platinum card holder choose the hotel for the benefits offered. Well, the room we had was very small with the extra bed for our daughter, the bathroom tiny, but did have a big bed, at most Accor hotels we get... More 

Helpful?
1 Thank Arminta
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Arminta Thank you for taking the opportunity of letting us know of your recent experience staying with us last weekend. Firstly I wish to apologise for any shortcomings and for any inconveneience caused to your stay due to the dining facilities and services offered. Due to the weddings, the dining room for evening meals was in our St John... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Squires Restaurant
Squires Restaurant
Cuisines: British
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
This 17th century 3 star hotel with 68 en suite rooms stands in the centre of Salisbury overlooking the famous Cathedral. Ideal base to visit Stonehenge and the New Forest. 25 miles from Southampton Airport, 1 mile from Salisbury railway and coach station. The hotel features the award winning Squires Restaurant and Bar, a lounge, 3 conference suites and a free car park. Nearby local leisure facilities just a short walk away include swimming, sauna, squash, tennis, snooker, horse riding and golf. ... more   less 

Additional Information about Mercure Salisbury White Hart Hotel

Address: St. Johns Street | Wiltshire, Salisbury SP1 2SD, England
Region: United Kingdom > England > Wiltshire > Salisbury
Price Range: $114 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Salisbury White Hart Hotel 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Mercure White Hart Salisbury Hotel Salisbury
Accor White Hart Salisbury
Mercure Salisbury
Hotel Style:
#5 Luxury Hotel in Salisbury
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Salisbury White Hart Hotel staff and other travellers.
2 questions
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Addlestone, United Kingdom
over a year ago
Sequim, WA
over a year ago

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Questions? Get answers from Mercure Salisbury White Hart Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles 777MartinD, 18 Sep 2016 | Read review
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