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Legacy Rose & Crown Hotel

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Legacy Rose & Crown Hotel
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838 Reviews from our TripAdvisor Community

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Showing 805: English reviews
Banbury, United Kingdom
Reviewed 5 February 2017

Really quirky hotel with lots of original features still apparent, and new add-ons. Bedroom was very comfortable and spacious. Very friendly and efficient staff. Good food, so overall the hotel offered very good value.

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Helpful?
1Thank Peter M
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

Dear Guest I was delighted to read that you had a greta stay with us and look forward to extending you a warm welcome on your next visit.

Headingley
Reviewed 30 January 2017 via mobile

The room we stayed in was in bad need of renovation, the bathroom especially, which looks like it has been tiled by a 4 year old and then never cleaned. Black mould is evident in many places including the grout lines of the tiles and around the window which has clearly been left open to hide the strong smell of...

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Helpful?
2Thank Dave C
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

Dear Guest Thank you for taking the time and trouble to post you feedback on the site. I wished we had had the opportunity to discuss your concerns prior to your departure. Please note that relevant action will be taken and corrective retraining completed to ensure we continue to maintain a 4 star standard.

Truro, United Kingdom
Reviewed 28 January 2017

Evening meal first class! All the staff were friendly and helpful, bedroom was spacious , warm and cosy throughout the hotel , excellent location for cathedral and Salisbury itself, just a short walk. Beautiful surroundings. We hope to return. Thank you!

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Helpful?
Thank Brenda100_10
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

Dear Guest Thank you for taking the time and trouble to complete your bedroom questionnaire,I was delighted to read that you enjoyed your overall stay and we look forward to extending a warm welcome on your next visit.

Salisbury, United Kingdom
Reviewed 18 January 2017

Stayed here a little while back, the room was really nice and the Staff were friendly! Need a little more attention to the little things, such as possibly showing guests to their rooms, but all in all was a really great hotel and with a beautiful view of the cathedral, will be back soon!

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Helpful?
Thank matthew V
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

Dear Guest Thank you for taking the time and trouble to post your review.I was delighted to read that you enjoyed your stay and we hope to welcome you back to the hotel really soon.

Austin, Texas
Reviewed 18 January 2017

Pros - Rich history and character, absolutely charming and cozy (built in the 13th century, originally as a coaching inn) - Gregarious and helpful staff - On-site restaurant and bar - Large rooms with modern updates in the bathrooms - Great location for visiting Stonehenge and perfect spot for exploring Salisbury - Resting beside a river provides a nice spot...

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Helpful?
Thank GoldVader
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

Dear Guest Thank you for taking the tine and trouble to write your report.I was pleased that you enjoyed your overall stay and I do hope that we can welcome you back to the hotel in the near future.

Reviewed 7 January 2017 via mobile

My partner were having a few days in Salisbury to explore the surrounding area. It couldn't be any better for location, short distance to visit Salisbury cathedral & the town centre. The location is close enough to Bath, The Cotswolds and New Forest to name a few. Staff were friendly, helpful and attentive and made our stay pleasant, comfortable and...

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Helpful?
Thank Oliver G
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

Dear Guest Thank you for your positive feedback and I was delighted that you enjoyed your stay overall. We hope to welcome you back to the hotel in the near future

Bedford, United Kingdom
Reviewed 4 January 2017

We paid for a junior suite with robes, slippers, bottled water and bake of the day. However we were not offered bake of the day on arrival and there were no robes , slippers or water in the room. There were also no teabags on the first day and no milk on the second day. We spoke to the manager...

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Helpful?
2Thank bedsman2017
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

Dear Guest Thank you for posting your review and I am grateful for your constructive feedback.I will certainly be discussing your feedback with the Front of House Manager and the housekeeping team. I would ask please that you do give the hotel a second visit and by calling myself direct I will be happy to make all the necessary arrangements...

Hitchin
Reviewed 31 December 2016 via mobile

My husband and I stayed here for one night this week to meet with relatives in the area. The hotel's communication prior to our visit was good. My general impression on entering the hotel was that it could do with a spruce up though. The receptionist was friendly and welcoming and our room was spacious and clean. We had a...

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Helpful?
Thank MumamiaHitchin
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

Dear Guest Thank you for your constructive feedback which will be shared with the team

Oxford, United Kingdom
Reviewed 30 December 2016

The hotel itself is lovely and in a beautiful position on the river bank. However we didn't feel it met 4 Star standards. The room itself was fine, but the bathroom, although large, probably needs renovating. No heated towel rail or robes either. At breakfast we were told we had booked room only, which was incorrect. I had to ring...

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Helpful?
1Thank Joy H
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

Dear Guest Thank you for your constructive feedback and I am indeed truly sorry that we failed to meet your expectations, we did have the opportunity to discuss your concerns on the day and I did try to offer an explanation however you did no want me to discuss this with me. We were not expecting to pick up as...

Bristol, United Kingdom
Reviewed 28 December 2016

We booked a Christmas package plus an extra night and were very impressed. I had stayed here on business 40= years ago and was pleasantly surprised at the changes. We enjoyed our stay-the staff were very helpful and friendly (particularly Nicky) and the food was very good. The only disappointment being a Christmas package and that is we only were...

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Helpful?
Thank John I
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

Dear Guest Thank you for taking the time and trouble to post your review your feedback is valued,I will certainly look into the offering of additional mince pies and cake when we review the package for next year. I was pleased that you enjoyed your overall stay

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The 4* Legacy Rose & Crown Hotel is an original 13th Century coaching inn located in the City of Salisbury with stunning views across the River Avon & Salisbury Cathedral. There are many original features lovingly retained. The original section of the building still boast its wooden beams through-out and our Oak Bar also enjoys the log fire that is lit in our winter months. A selection of Feature and River View Rooms are available along with our original beamed rooms, please ask our reservation or reception teams for details & availability. Our Pavilion Restaurant where the hotel serves Breakfast, Lunch & Dinner to residents and non-residents offers picturesque views of Salisbury Cathedral and the River Avon combined with ‘Sheep in the meadows’ by constable. Our modern Avon Bar which has kept its original beams and other features is the perfect place for meeting friends. We offer Morning Tea & Coffees, Afternoon Cream Teas & Coffee, Lunches and Dinner and drinks through-out the day. ... more   less 

Additional Information about Legacy Rose & Crown Hotel

Address: Harnham Road, Salisbury SP2 8JQ, England
Region: United Kingdom > England > Wiltshire > Salisbury
Price Range: $119 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Legacy Rose & Crown Hotel 4*
Number of rooms: 29
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Also Known As:
Legacy Rose And Crown Hotel
Legacy Rose Crown Salisbury
Hotel Style:
#4 Luxury Hotel in Salisbury
#6 Romantic Hotel in Salisbury
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Questions & Answers

Here's what travellers have asked, with answers from Legacy Rose & Crown Hotel staff and other travellers.
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Questions? Get answers from Legacy Rose & Crown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 29, whilst the furthest from the reception offered great views over the river”
 of 5 bubbles DaveKirton, 20 Mar 2017 | Read review
“They do have a modern wing as well as the rooms in the old Inn.”
 of 5 bubbles AlanH687, 5 Mar 2017 | Read review
“Room 24 had good views and french doors opening on to the garden.”
 of 5 bubbles Brillo51, 4 Mar 2017 | Read review
“Ask for a room overlooking the river. Otherwise you might be overlooking the bus stop.”
 of 5 bubbles Hallyborange, 2 Mar 2017 | Read review
“On site parking was very good.”
 of 5 bubbles matthewv923, 18 Jan 2017 | Read review
5 of 5