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Macdonald Windsor Hotel

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Macdonald Windsor Hotel
Macdonald Windsor Hotel
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2,755 Reviews from our TripAdvisor Community

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Showing 2,686: English reviews
Royston
Reviewed 4 April 2016 via mobile

Just what you need for a business hotel, or maybe an upmarket break. Fabulous location, opposite the castle. If it's good enough for the Queen, it'll do for me. Bedroom was clean, modern, well appointed. Conference room was perfect with attentive staff and well catered at breaks. Breakfast was to order, which I like. The great thing about a place...

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Helpful?
Thank Keithrow
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I am delighted you had such a positive stay with us recently and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it. We look forward to welcoming you back soon! Warm regards Paola Cassotti General Manager

London, United Kingdom
Reviewed 4 April 2016

Exceptional service from a genuine and professional team. All staff demonstrated customer connection with the whole family. The feeling was one of relaxed and welcoming service. Evening dinner was great and had something for everyone.

Review collected in partnership with this hotel
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Thank Chris G
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola...

Southampton
Reviewed 4 April 2016

Stayed the night for my boyfriends birthday. Hotel is in the perfect location opposite Windsor castle and so close to the shops and restaurants. The staff were excellent and the room was lovely. Definitely recommend using the valet parking

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Thank nburre_486451
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review. I am glad you enjoyed your stay, especially the service from the team. We look forward to welcoming you back soon. Best wishes Paola Cassotti General Manager

bristol
Reviewed 4 April 2016

The staff couldn't have been more courteous and helpful, it was my birthday and they put a birthday card and two cupcakes in our room. Breakfast was really good and they could cater for gluten free dietary requirements. Check in and check out was seamless, and helpful with luggage. I would 100% recommend this hotel.

Review collected in partnership with this hotel
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Thank morriskBristol
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for submitting your review of your experience following your stay at the Macdonald Windsor Hotel with your family. It is lovely to receive feedback of this nature and the team are always encouraged by it. We appreciate the recommendation and look forward to welcoming you back soon! Kindest regards Paola Cassotti General Manager

Reviewed 4 April 2016

The hotel feels like a sanctuary away from the tourists and the pagentry of Windsor and yet the castle is literally on the doorstep of the hotel. The service was good and the hotel was beautiful. It was the perfect setting for our weekend. Thank you. Ps. Pay the £30 and park the car in the hotel. We debated the...

Review collected in partnership with this hotel
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Thank Heidi W
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed our location and ease of parking. We look forward to welcoming you back! Warm regards Paola Cassotti General Manager

SKEGNESS
Reviewed 4 April 2016

Great staff, very helpful and courteous at all times. Rooms are well appointed and luxurious. The hotel is situated right in front of Windsor castle, so really well positioned for your trip to Windsor.

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Thank LEESTQ
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I am delighted you had such a positive stay with us recently and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it. We look forward to welcoming you back soon. Warm regards Paola Cassotti General Manager

Woking, Surrey
Reviewed 4 April 2016

From the moment we arrived to the moment we checked out, we was treated like royalty. It was my partners birthday and we were upgraded to an Executive Suite, it was AMAZING. Made our weekend extra special. Thank you to all the staff for their courteous and professional service

Review collected in partnership with this hotel
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Thank janebO8493EB
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola...

Hongzhou
Reviewed 3 April 2016

The service was very good, staff in both reception and room cleaning were patient and nice.The design of the hotel was modern.The room was clean and well decorated. Very close to Windsor Castle and the shopping mall,good location.

Review collected in partnership with this hotel
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Thank Chuyun X
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed our location and your bedroom. We look forward to welcoming you back! Warm regards Paola Cassotti General Manager

Australia
Reviewed 1 April 2016

We are currently staying at this hotel. It is outstanding not only because of the beautiful decor but because the staff are so welcoming and professional - they do everything to make your stay special. I would highly recommend this hotel.

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1Thank DianeLE_10
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I was really pleased to learn of your enjoyment and especially that you felt so well looked after by the team! We appreciate the recommendation and look forward to welcoming you back! Best wishes Paola Cassotti General Manager

wales
Reviewed 1 April 2016

Nice central hotel, lovely friendly staff. Reception areas well maintained and welcoming. Restraunt food good. Bedrooms well appointed with water and coffee and tea making facilities. Bathrooms could be better maintained. Woodwork and tiles had grubby splash marks on them and the toilet seat area looked as though it hadn't been cleaned thoroughly. Shower jets in both rooms (225 and...

Review collected in partnership with this hotel
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1Thank travelhoundwales
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to complete a review of the Macdonald Windsor Hotel following your stay with us. I was delighted to note that you enjoyed your stay overall, especially the service from the team, however may I sincerely apologise for your disappointment with the maintenance and housekeeping shortfalls you experienced in your bathroom. I would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: $235 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Windsor
#1 Luxury Hotel in Windsor
#1 Family Hotel in Windsor
#1 Green Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
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London, United Kingdom
Chelmsford, United Kingdom
6 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“406 has a balcony and views over Main Street and Windsor”
 of 5 bubbles Flotink, 22 Mar 2017 | Read review
“We were on the third floor quiet overlooking the town noisy if window open”
 of 5 bubbles ernieking, 17 Mar 2017 | Read review
“Sign up as member”
 of 5 bubbles 802junk, 15 Mar 2017 | Read review
“Rooms at the back with a lovely view of Windsor Castle”
 of 5 bubbles DonaldM972, 12 Mar 2017 | Read review
“Ask for a room away from the lifts.”
 of 5 bubbles towelobsessive, 11 Mar 2017 | Read review
5 of 5