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Macdonald Windsor Hotel

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Macdonald Windsor Hotel
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2,672 Reviews from our TripAdvisor Community

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There are newer reviews for Macdonald Windsor Hotel
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Showing 2,607: English reviews
Essex
Reviewed 24 January 2016

Windsor is one of our favorite places, and whenever we have a weekend break there we always choose the MacDonald. Staff are very friendly and professional, rooms are immaculate. Breakfast is always superb. We recommend this hotel, and urge you to join the MacDonald Club, and take advantage of all the little extras on offer. These add nice touches to...

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Helpful?
Thank A_MEssex
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola...

Surrey, United Kingdom
Reviewed 23 January 2016

I frequently stay away on business and this was by far the quietest room I've ever stayed in. It made for a fabulous nights sleep, I would highly recommend the hotel, its location and the peace and quiet in such a noisy area

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Thank A8182LOkarens
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to review the Macdonald Windsor Hotel following your recent stay. I was delighted to note that you had such an enjoyable experience, especially our location. Thank you for the recommendation - we hope to welcome you back soon! Best wishes Paola Cassotti General Manager

Plymouth, United Kingdom
Reviewed 22 January 2016

Fab hotel in amazing location, a stones throw from the castle and located near the shops. Was staying for a meeting. Lots of fruit on offer during meeting not just pastries!! Car valet service and after morning checkout my case was taken to my car. I thought this was a nice touch. Really welcoming staff. Very helpful and wonderful food....

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Helpful?
Thank aliw214
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay. We look forward to welcoming you back! Warm regards Paola Cassotti General Manager

London, United Kingdom
Reviewed 20 January 2016

We stayed for a single night in January as my wife had booked a 1 night escape from the kids and dog as a birthday treat for me. She had booked an Executive Double room which as a deal came inclusive of the Full English breakfast, newspaper, free tea and coffee from the bar and a £10 drinks voucher. For...

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2Thank SmokeyRobbo
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor Hotel following your recent visit. I was pleased to read that you had an enjoyable stay overall, however was extremely sorry to note that we failed to fully meet your expectations on this occasion. Please be assured that I will be personally completing a review with my team so...

Bracknell, United Kingdom
Reviewed 19 January 2016

We were lucky enough to have both our Wedding Ceremony and Wedding Breakfast at The MacDonald Windsor Hotel on Christmas Eve 2015. Wow wow wow ....... from the moment I first picked up the phone to Matthew, Wedding Co-ordinator to start arranging our Wedding to the time we then left the hotel after our Wedding.... everything was effortless, not a...

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Helpful?
Thank Debbie-Chris1415
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time and trouble to submit such a positive review following your wedding ceremony and reception at the Macdonald Windsor Hotel. I am delighted that you enjoyed your experience - we appreciate such a helpful review. I will be pleased to share your feedback with the team as I know they will be encouraged...

Birmingham, United Kingdom
Reviewed 18 January 2016

Once again, my wife and I stayed at the Macdonald hotel Windsor, to celebrate our Anniversary. As always,the stay was made extremely enjoyable due to the attention and kindness shown to us by every member of the staff. They are the most professional staff you could find in any hotel throughout the UK. Right opposite Windsor Castle, the location is...

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Helpful?
Thank Martyn S
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor Hotel following your stay with us. I appreciate you taking the time to provide such a detailed account and was really pleased to read that you enjoyed your stay overall. I was sorry to note that you were disappointed with the parking charge. Parking is limited in Windsor, and...

Edingale, United Kingdom
Reviewed 17 January 2016

Great location (Middle of Windsor, opposite the castle and in the heart of the town), clean, efficient & smart Hotel. Nice rooms, friendly & helpful staff, nice atmosphere, great food, I could go on............. Stay at this Hotel. If arriving by car, book a parking space in advance with the concierge or ring the Hotel for nearby parking.

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1Thank KIJEL
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola...

Walton-on-thames, Surrey
Reviewed 17 January 2016

In the centre of Windsor, a very comfortable hotel, with great service in all aspects. Handy for Heathrow, the location makes it good for both the business travellers, close to the airport without being suffocated as a "airport hotel", and great for the holiday traveller wanting to explore Windsor and the surrounding area.

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Helpful?
Thank michaelbJ5807QH
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to review the Macdonald Windsor Hotel following your recent stay. I was delighted to note that you had such an enjoyable stay, especially our location and the comfort of the hotel. We hope to welcome you back soon! Best wishes Paola Cassotti General Manager

Stevenage, United Kingdom
Reviewed 17 January 2016

We have just returned from a fantastic stay in the Macdonald Windsor Hotel. The location of the hotel was perfect, right in the centre of Windsor opposite the castle. You could not have stayed closer to the castle even if you tried. The hotel staff were helpful and friendly offering lots of advice on places to visit and restaurants to...

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Helpful?
Thank Michael K
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I was really pleased to learn of your enjoyment and especially that you felt so well looked after by the team! We appreciate the recommendation and look forward to welcoming you back! Best wishes Paola Cassotti General Manager

Dorset, United Kingdom
Reviewed 17 January 2016

Good location in the centre if Windsor. Hotel comfortable and clean. in general customer service good except for booking in - it was very rushed and the receptionist didn't reality seem that interested. However overall a very pleasant stay.

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1Thank Catie0511
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your stay with us. I was pleased to learn that you were impressed with the hotel overall, however may I apologise for your disappointment with the service you received at check-in. This has been addressed with the team to ensure that any similar lapses cannot be repeated and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: $224 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Windsor
#1 Green Hotel in Windsor
#1 Romantic Hotel in Windsor
#1 Family Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
11 questions
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Chelmsford, United Kingdom
3 months ago
London, United Kingdom
California

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book Early”
 of 5 bubbles SuffolkFrenchie, 30 Nov 2016 | Read review
“front best”
 of 5 bubbles steveI7271GJ, 18 Oct 2016 | Read review
“Ask for a castle view on a high floor”
 of 5 bubbles 657joannes, 16 Oct 2016 | Read review
“The best rooms are those facing Windsor Castle, but they are also the priciest.”
 of 5 bubbles BT5683, 15 Oct 2016 | Read review
“Rooms at the front of the building had castle views ,try for room 406”
 of 5 bubbles 587PaulT, 13 Oct 2016 | Read review
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