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2017-12-25 2017-12-26
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    The Malvern

    Grovewood Road, Malvern WR14 1GD, England
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    2017-12-25 2017-12-26
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    Traveller (94)
    Room & Suite (95)
    Pool & Beach (29)
    • Excellent50%
    • Very good31%
    • Average12%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “spa facilities” (86 reviews)
    “steam rooms” (68 reviews)
    “relaxation room” (51 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair Access
    Laundry Service
    4.0 Star Hotel
    All hotel details
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    Dec 25Dec 26
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,009)
    Traveller rating
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    1 - 5 of 1,005 reviews

    Reviewed 2 weeks ago

    My wife and I stayed at the Spa last week for 2 nights and this is my 6th time of staying over the past 6/7 years. I was extremely disappointed by the maintained state of the Spa area and feel it has been somewhat neglected,...More

    Thank jewelly27
    Response from MalvernMalvern, Manager at The MalvernResponded 2 weeks ago

    Hi Mr Jewell Thank you for posting your concerns with the spa. I am aware you also emailed the Assistant General Manager directly with the same concerns, the same day as you posted this which she is responding to direct. Sara Biddle Membership Manager

    Reviewed 3 weeks ago

    I have just had the pleasure of a wonderful 1-night stay with 5 of my friends for my 30th, and I have to say how truly pleased we all were with the Malvern. To start with 1 of my friends arrived earlier than the rest...More

    Thank nataliewebster
    Response from MalvernMalvern, Manager at The MalvernResponded 3 weeks ago

    Hello Natalie Thank you for your lovely review and I am delighted you and your friends enjoyed such a special Birthday experience. Your feedback on the staff and service is much appreciated and I will ensure it is shared with Becky and Max in particular....More

    Reviewed 3 weeks ago

    We stayed here for a spa break which included breakfast, dinner, 1 hour treatment and spa access throughout our stay. The spa overall is very nice with an open air heated pool and indoor heated pool, saunas (2) a salt room and a steam room....More

    Thank o11i3
    Response from MalvernMalvern, Manager at The MalvernResponded 3 weeks ago

    Hello there Thank you for your feedback and I am delighted you had such a lovely stay. The menus have been changed and I assure you is not the normal experience we would offer our guests. I hope you will come back and see us...More

    Reviewed 4 weeks ago

    We had booked the Malvern for our 10th wedding anniversary, I will start by explaining that the 2 night stay was £648 so I believe that it was fair that we had high expectations. We thought that our sat nav had led us astray as...More

    Thank cwalford2017
    Response from MalvernMalvern, Manager at The MalvernResponded 4 weeks ago

    Hello there I am sorry to learn of your disappointment with your visit. It is well documented on Trip Advisor that the hotel is on the edge of a weekday low rise business park. Our website does not advise the hotel is situated in the...More

    Reviewed 8 November 2017 via mobile

    Fantastic visit to spa today....Best ever treatment with Maddie, professional and thorough. Clean facilities, tranquil environment. Food always good value and well presented. Brilliant spa, best in area.

    Thank Angela B
    Response from MalvernMalvern, Manager at The MalvernResponded 5 weeks ago

    Hi Angie Thank you for your lovely review and feedback about Maddie in particular. I'm so pleased you enjoy visiting the club and hope to see you soon. Lynsey Kettlewell, General Manager

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Price range
    • US$138 - US$256 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 32
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Orbitz, Hotwire, TripOnline SA and Cheap Tickets so you can book your The Malvern reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Worcestershire >
    • Malvern Hills >
    • Malvern
    • Also Known As
    • Malvern Hotel Malvern
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    Traveller (94)
    Room & Suite (95)
    Pool & Beach (29)
    Dining (28)
    Hotel & Grounds (86)
    Bathroom (3)
    Sponsored by:
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    Ask a question
    Questions & Answers
    Shan M
    1 August 2017|
    Response from Flinky478 | Reviewed this property |
    That's a shame. Hope you enjoy other places in the UK.
    16 March 2017|
    AnswerShow all 2 answers
    Response from MalvernMalvern | Property representative |
    Hi Angie We are looking forward to welcoming you to The Malvern in May. It is about a 10 minute drive to the beautiful Malvern hills- there are numerous different walks around and across the hills and we will be happy to... More
    Keisha B
    5 January 2017|
    Response from MalvernMalvern | Property representative |
    Hi Keisha The spa facilities are open 6.15am-10pm daily. Thank you
    Room Tips
    "the views are not the best , i would advise that you lower view expectations to ensure satisfaction"
    Read review
    "We did not spend time in our room.In the pool most of the time."
    Read review
    "I went as a day visitor so I can not advise"
    Read review
    "No comment"
    Read review
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